Travel Consultant Customer Service
Resume:
Kandi Tanudjaja
Corporate Sr. Travel Consultant - American Express Global Travel
Cortland, NY 13045
*****@*****.***
A challenging and rewarding career that enables me to use my skills in a positive, productive and successful way, with opportunities for advancement. Work Experience
Corporate Sr. Travel Consultant
American Express Global Travel - Tampa, FL
July 2010 to Present
for Bank of America/ Merrill Lynch
• Worked on Sabre Reservation system
• Service VIP Specialty desk - Roadshow Department and Currently VIP Platinum Desk -top executives
• Handle extensive travel requests for the Roadshow Desk, Platinum desk
• Car, train, limo service, specializing in VIP service
• Extensive Communication via Email/ Phone Service Corporate Sr. Travel consultant
BCD TRAVEL NutleyNJ
December 2009 to July 2010
• Corporate Travel consultant for Genentech/ Roche
• Worked on Sabre Reservation system
• Confirmed Train Rail Amtrak and Rail Europe/Hotels/Limo service Ccnporate Sr. Travel Consultant
HRGNORTHAMERICA New York
July 2007 to December 2009
for Bank of America/ Merrill Lynch
• Worked on Sabre Reservation system
• Service VIP Specialty desk - Roadshow Department
• Handled travel for the Roadshow Desk, Groups, Relocation, Recruiting
• Extensive Communication via Email/ Phone Service Corporate Sr. Travel consultant
BCD TRAVEL NutleyNJ - New York, NY
January 2003 to July 2007
for Merrill Lynch
• Travel consultant dedicated to servicing corporate VIP's [Executives
• Primary Roadshow Desk agent Servicing High touch clientele
• Extensive Customer Service, coordinating and trip planning
• Confirm any special/unique service requested by clients
• Assuring proper passport/Visa requirements completed
• Work Independently, exercising discretion and judgment Corporate Travel consultant
CARLSON WAGONLIT TRAVEL - New York, NY
August 1997 to January 2003
for Merrill Lynch
• Merrill Lynch Roadshow department / Domestic / International travel
• Worked with Sabre and Apollo Reservations system
• Extensive Customer service
• Maintain client profiles, updates and changes
• Reconciling Reimbursement inquiries, processing void/refunds Education
Travel & Tourism
Tompkins Cortland Community College - Dryden, NY
September 1987 to December 1998
Diploma in Travel & Tourism
Ridley Lowell Business and Technical Institute - Binghamton, NY September 1991 to June 1992
Skills
• Organizational Skills (6 years)
• Cash Handling
Assessments
Verbal Communication — Highly Proficient
January 2020
Speaking clearly, correctly, and concisely.
Full results: https://share.indeedassessments.com/share_assignment/thragmwy6feliabh Reliability — Highly Proficient
June 2019
Tendency to be dependable and come to work.
Full results: https://share.indeedassessments.com/ share_to_profile/2764cc62324269da30e86d769103026b
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Over 25 years in the travel industry - active Travel consultant
• Created Flight itineraries for International [Domestic markets
• Group coordinator for International student travel
• Years of VIP Experience with Corporate Accounts
• Strong interpersonal skills and professionalism.
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