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Travel Consultant Customer Service

Location:
Cortland, NY
Posted:
December 31, 2021

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Resume:

Kandi Tanudjaja

Corporate Sr. Travel Consultant - American Express Global Travel

Cortland, NY 13045

adpsdp@r.postjobfree.com

607-***-****

A challenging and rewarding career that enables me to use my skills in a positive, productive and successful way, with opportunities for advancement. Work Experience

Corporate Sr. Travel Consultant

American Express Global Travel - Tampa, FL

July 2010 to Present

for Bank of America/ Merrill Lynch

• Worked on Sabre Reservation system

• Service VIP Specialty desk - Roadshow Department and Currently VIP Platinum Desk -top executives

• Handle extensive travel requests for the Roadshow Desk, Platinum desk

• Car, train, limo service, specializing in VIP service

• Extensive Communication via Email/ Phone Service Corporate Sr. Travel consultant

BCD TRAVEL NutleyNJ

December 2009 to July 2010

• Corporate Travel consultant for Genentech/ Roche

• Worked on Sabre Reservation system

• Confirmed Train Rail Amtrak and Rail Europe/Hotels/Limo service Ccnporate Sr. Travel Consultant

HRGNORTHAMERICA New York

July 2007 to December 2009

for Bank of America/ Merrill Lynch

• Worked on Sabre Reservation system

• Service VIP Specialty desk - Roadshow Department

• Handled travel for the Roadshow Desk, Groups, Relocation, Recruiting

• Extensive Communication via Email/ Phone Service Corporate Sr. Travel consultant

BCD TRAVEL NutleyNJ - New York, NY

January 2003 to July 2007

for Merrill Lynch

• Travel consultant dedicated to servicing corporate VIP's [Executives

• Primary Roadshow Desk agent Servicing High touch clientele

• Extensive Customer Service, coordinating and trip planning

• Confirm any special/unique service requested by clients

• Assuring proper passport/Visa requirements completed

• Work Independently, exercising discretion and judgment Corporate Travel consultant

CARLSON WAGONLIT TRAVEL - New York, NY

August 1997 to January 2003

for Merrill Lynch

• Merrill Lynch Roadshow department / Domestic / International travel

• Worked with Sabre and Apollo Reservations system

• Extensive Customer service

• Maintain client profiles, updates and changes

• Reconciling Reimbursement inquiries, processing void/refunds Education

Travel & Tourism

Tompkins Cortland Community College - Dryden, NY

September 1987 to December 1998

Diploma in Travel & Tourism

Ridley Lowell Business and Technical Institute - Binghamton, NY September 1991 to June 1992

Skills

• Organizational Skills (6 years)

• Cash Handling

Assessments

Verbal Communication — Highly Proficient

January 2020

Speaking clearly, correctly, and concisely.

Full results: https://share.indeedassessments.com/share_assignment/thragmwy6feliabh Reliability — Highly Proficient

June 2019

Tendency to be dependable and come to work.

Full results: https://share.indeedassessments.com/ share_to_profile/2764cc62324269da30e86d769103026b

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Over 25 years in the travel industry - active Travel consultant

• Created Flight itineraries for International [Domestic markets

• Group coordinator for International student travel

• Years of VIP Experience with Corporate Accounts

• Strong interpersonal skills and professionalism.



Contact this candidate