LINEISE K. ARNOLD
Objective
A challenging position that will allow me to utilize the degrees I have received and enhance my knowledge and skills. Skills
• Expert Social Services knowledge
• Expert Family and Child Welfare
knowledge
• Project management experience
• Financial management experience
• Highly ethical behavior
• Effective communicator
• Motivational skills
• In-depth knowledge of financial
practices
• Public relations and marketing
knowledge
• Exceptional interpersonal skills
• Developing and directing
organizational strategy
• Drafting organizational policies and
philosophies
• Overseeing day-to-day business
activities
• Conducting performance reviews
• Preparing comprehensive
budgets
• Reporting on revenue and
expenditure
• Engaging with community groups
• Creating sound business plans
• Coaching department heads
• Overseeing financial accounts
Work History
Executive Director
North Alabama Coalition for the Homeless Inc. (NACH) – Huntsville, Alabama Area 04/2009 to 10/2021 Performs duties as the Executive Director of The North Alabama Coalition for the Homeless (NACH) in a manner prescribed by NACH policies and as outlined in the NACH Job Description
• Maintains an open line of communication with the NACH Board of Directors and staff in carrying out the goals of the agency, especially as it affects the Strategic Plan
• Coordinates and facilitate a monthly agency meeting with all the Service Provider Members
• Researches potential funding opportunities and sources
• Provides administration responsibilities for Federal Grant Funded Programs
• Provides collaboration and assistance with the development of the agency budget
• Responsible for the submission of all billing and reimbursement documentation
• Responsible for the operations of the agency
• Provides supervision for the Homeless Management Information Systems Coordinator
• Advocates for the client with other Social Services Agencies
• Makes referrals to appropriate agencies for desired services on behalf of the clients. Act as a liaison between the Local Agency Providers and City Government Officials
Drug Rehabilitation Counselor,
Huntsville Metro Treatment Center – Huntsville, Alabama Area 06/2005 to Current Provides counseling services for clients enrolled in a Methadone Treatment Rehabilitation Program
• Screens potential clients for appropriate admission in a Methadone Maintenance Program
• Responsible for conducting assessments for program admittance and completing admittance paperwork once client has been accepted in the Methadone Maintenance Program Develop a Treatment Plan for the clients. Advocate for the client with other Social Services Agencies
• Makes referrals to appropriate agencies for desired services on behalf of the clients
• Maintains client records and documentation in client’s clinical charts efficiently and accurately
• Responsible for obtaining Urine Drug Screens from the clients and documenting the results of the Urine Drug Screens accurately on clients enrolled in the program
Counselor/Rape Response Advocate
Crisis Services of North Alabama – Huntsville, Alabama Area 05/2008 to Current Serves as a Counselor and Advocate for victims, providing telephone emergency crisis intervention services for North Alabama
• Assists with the operations of the emergency call center
• Provides consultation services to the Program Manager and Volunteers Coordinator
• Assists in the development of program policies and procedures
• Conducts program audits to ensure program compliance with the accrediting agencies standards
• Provides telephone counseling for clients who are experiencing problems in the following areas: Suicide Intervention, Domestic Violence Intervention and Referral Services
• Provides Rape Response Advocacy and Mental Health Counseling
• Links clients with appropriate available resources for assistance with food, utilities, shelter and obtaining medical assistance adpsbj@r.postjobfree.com (2-56-520-****
Contract Medicaid Services Consultant
Huntsville City Schools (HCS) – Huntsville, Alabama Area 11/2005 to 10/2008 Provide consultation services to the Special Education Director for the development and implementation of a Medicaid Direct Billing Program
• Acted as a liaison between Huntsville City Schools and Fairbanks LLC
• Provided input and advice to the Financial Director as well as School Assistant Superintendent
• Supervised and conducted Training of Medicaid Providers
• Coordinated and developed Direct Billing Services
• Monitored all providers Therapy Documentation and Administrative Reports
• Responsible for the submission of all billing documentation Head Teller
AmSouth Bank – Huntsville, Alabama Area 11/2003 to 06/2005
• Supervised and coordinated activities of associates engaged in teller activity in a branch
• Provided quality customer service with an increased emphasis on sales referrals
• Helped create a more efficient/edifying work environment Behavioral Specialist
Family Consult – Huntsville, Alabama Area 07/2003 to 05/2004
• Transported children to various locations: School, home, and therapy sections
• Supervised home visits with parents and other family members; Home visits consist of the supervision of conversation and appropriate behavior between child and family member/member’s
• Filled out/submitted paper work for each case
• Reported findings to the correct officials and completed required documentation Service Coordinator
Volunteers of America – Huntsville, Alabama Area 08/1998 to 07/2003
• Responsible for habitation services and the daily operations of residential homes for the mentally challenged
• Applied for Social Security Benefits for all of the residents assigned to the facilities
• Supervised Basic Living Skills training for each resident and instruct staff on continuous implementation of Basic Living Skills
• Monitored all documentation including treatment plans, Basic Living Skills, financial reports progress notes, and medical records to ensure they are accurate and thorough
• Trained and supervised staff through in-service, monthly staff meetings, performance appraisals, disciplinary action, and daily operations
• Responsible for interviewing and staffing facilities
• Maintained the facility and vehicles in compliance with health, safety, funding, and regulatory requirements
• Managed finances in compliance with the facility budget including overtime, residential and household accounts, grocery shopping, and general management of facilities
• Monitored supplies, equipment utilities, resident accounts, petty cash, food stamps, and purchase orders
• Supervised and evaluate the resident’s medical and psychological needs Behavioral Specialist
Harris Home for Children – Huntsville, Alabama Area 09/1999 to 07/2003
• Transported children to various locations: School, home, and therapy sections
• Supervised home visits with parents and other family members; Home visits consist of the supervision of conversation and appropriate behavior between child and family member/member’s
• Filled out/submitted paper work for each case
• Reported findings to the correct officials and submitted required documentation for final review Residential Care Case Manager II
The Shelter Plus Care Housing Program, Mental Health Center – Huntsville, Alabama Area 01/1998 to 08/1998
• Coordinated services and provide administrative functions for The Shelter Plus Care Housing Program
• Provided information and interview clients for potential placement
• Responsible for evaluating each applicant and selecting appropriate candidates for participation in the program
• Processed new applicants and rental payments
• Conducted an income evaluation with participants and calculate client’s monthly rent
• Inspected each apartment for safety violation and compliance with requirement from the State Department of Mental Health and Retardation rules and regulations
• Acted as liaison with Community Development Agency and apartment complex personnel
• Completed monthly reports and request for funds in a timely manner
• Responsible for updating client records and individual service plans. Provide clients with all other regular case manager services Case Manager
Huntsville Madison County Mental Health Center – Huntsville, Alabama Area 07/1997 to 01/1998
• Provided outreach services within Madison County for the seriously mental ill population
• Evaluated and screened potential clients in order to determine client’s appropriateness for case management services
• Responsible for Networking with other Social Service Agencies
• Conducted basic living skills training sessions with clients
• Conducted Family Support Training Sessions. Conduct home visits with clients
• Consulted with other staff in order to compose a treatment plan for client. Maintain high quality record management Bank Teller / Trainer
Regions Financial Corporation – Huntsville, Alabama Area 1992 to 1997
• Updated records for customers
• Trained new employees on bank procedures
• Sold bank services and products
• As ISC (Integrated Systems Corporate) Computer Operator, processed information to customer accounts
• Retrieved data from computer in order to assist customers in resolving account problems. Assisted clients with discrepancies in accounts
• Handled all monetary transactions needed by bank operations; cashing checks, taking/depositing cash. Responsible for large amounts of currency
Education
M.S.W. (Master of Social Work): Social Science (2009) Alabama A&M University – 4900 Meridian St N, Huntsville, AL 35811
• Family and Child Welfare: Policy, Planning & Administration B.S. (Bachelor of Science): Major: Criminal Justice; Minor: Business Administration (1995) Athens State University – 300 North Beaty Street, Athens, AL 35611
• Law Enforcement, Criminology, Criminal Law, Justice Process, Corrections, and Juvenile Delinquency
• Economics, Legal Environment of Business, Management and Leadership, and Financial Management A.S. (Associate of Science): Police Science (1992) Calhoun Community College – P.O. Box 2216 Decatur, AL, 35609
• Criminal Justice: Criminology, Forensic Science, Psychiatry, Psychology, Jurisprudence, and Community Policing