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Social worker

Huntsville, AL, 35810
December 31, 2021

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A challenging position that will allow me to utilize the degrees I have received and enhance my knowledge and skills. Skills

• Expert Social Services knowledge

• Expert Family and Child Welfare


• Project management experience

• Financial management experience

• Highly ethical behavior

• Effective communicator

• Motivational skills

• In-depth knowledge of financial


• Public relations and marketing


• Exceptional interpersonal skills

• Developing and directing

organizational strategy

• Drafting organizational policies and


• Overseeing day-to-day business


• Conducting performance reviews

• Preparing comprehensive


• Reporting on revenue and


• Engaging with community groups

• Creating sound business plans

• Coaching department heads

• Overseeing financial accounts

Work History

Executive Director

North Alabama Coalition for the Homeless Inc. (NACH) – Huntsville, Alabama Area 04/2009 to 10/2021 Performs duties as the Executive Director of The North Alabama Coalition for the Homeless (NACH) in a manner prescribed by NACH policies and as outlined in the NACH Job Description

• Maintains an open line of communication with the NACH Board of Directors and staff in carrying out the goals of the agency, especially as it affects the Strategic Plan

• Coordinates and facilitate a monthly agency meeting with all the Service Provider Members

• Researches potential funding opportunities and sources

• Provides administration responsibilities for Federal Grant Funded Programs

• Provides collaboration and assistance with the development of the agency budget

• Responsible for the submission of all billing and reimbursement documentation

• Responsible for the operations of the agency

• Provides supervision for the Homeless Management Information Systems Coordinator

• Advocates for the client with other Social Services Agencies

• Makes referrals to appropriate agencies for desired services on behalf of the clients. Act as a liaison between the Local Agency Providers and City Government Officials

Drug Rehabilitation Counselor,

Huntsville Metro Treatment Center – Huntsville, Alabama Area 06/2005 to Current Provides counseling services for clients enrolled in a Methadone Treatment Rehabilitation Program

• Screens potential clients for appropriate admission in a Methadone Maintenance Program

• Responsible for conducting assessments for program admittance and completing admittance paperwork once client has been accepted in the Methadone Maintenance Program Develop a Treatment Plan for the clients. Advocate for the client with other Social Services Agencies

• Makes referrals to appropriate agencies for desired services on behalf of the clients

• Maintains client records and documentation in client’s clinical charts efficiently and accurately

• Responsible for obtaining Urine Drug Screens from the clients and documenting the results of the Urine Drug Screens accurately on clients enrolled in the program

Counselor/Rape Response Advocate

Crisis Services of North Alabama – Huntsville, Alabama Area 05/2008 to Current Serves as a Counselor and Advocate for victims, providing telephone emergency crisis intervention services for North Alabama

• Assists with the operations of the emergency call center

• Provides consultation services to the Program Manager and Volunteers Coordinator

• Assists in the development of program policies and procedures

• Conducts program audits to ensure program compliance with the accrediting agencies standards

• Provides telephone counseling for clients who are experiencing problems in the following areas: Suicide Intervention, Domestic Violence Intervention and Referral Services

• Provides Rape Response Advocacy and Mental Health Counseling

• Links clients with appropriate available resources for assistance with food, utilities, shelter and obtaining medical assistance (2-56-520-****

Contract Medicaid Services Consultant

Huntsville City Schools (HCS) – Huntsville, Alabama Area 11/2005 to 10/2008 Provide consultation services to the Special Education Director for the development and implementation of a Medicaid Direct Billing Program

• Acted as a liaison between Huntsville City Schools and Fairbanks LLC

• Provided input and advice to the Financial Director as well as School Assistant Superintendent

• Supervised and conducted Training of Medicaid Providers

• Coordinated and developed Direct Billing Services

• Monitored all providers Therapy Documentation and Administrative Reports

• Responsible for the submission of all billing documentation Head Teller

AmSouth Bank – Huntsville, Alabama Area 11/2003 to 06/2005

• Supervised and coordinated activities of associates engaged in teller activity in a branch

• Provided quality customer service with an increased emphasis on sales referrals

• Helped create a more efficient/edifying work environment Behavioral Specialist

Family Consult – Huntsville, Alabama Area 07/2003 to 05/2004

• Transported children to various locations: School, home, and therapy sections

• Supervised home visits with parents and other family members; Home visits consist of the supervision of conversation and appropriate behavior between child and family member/member’s

• Filled out/submitted paper work for each case

• Reported findings to the correct officials and completed required documentation Service Coordinator

Volunteers of America – Huntsville, Alabama Area 08/1998 to 07/2003

• Responsible for habitation services and the daily operations of residential homes for the mentally challenged

• Applied for Social Security Benefits for all of the residents assigned to the facilities

• Supervised Basic Living Skills training for each resident and instruct staff on continuous implementation of Basic Living Skills

• Monitored all documentation including treatment plans, Basic Living Skills, financial reports progress notes, and medical records to ensure they are accurate and thorough

• Trained and supervised staff through in-service, monthly staff meetings, performance appraisals, disciplinary action, and daily operations

• Responsible for interviewing and staffing facilities

• Maintained the facility and vehicles in compliance with health, safety, funding, and regulatory requirements

• Managed finances in compliance with the facility budget including overtime, residential and household accounts, grocery shopping, and general management of facilities

• Monitored supplies, equipment utilities, resident accounts, petty cash, food stamps, and purchase orders

• Supervised and evaluate the resident’s medical and psychological needs Behavioral Specialist

Harris Home for Children – Huntsville, Alabama Area 09/1999 to 07/2003

• Transported children to various locations: School, home, and therapy sections

• Supervised home visits with parents and other family members; Home visits consist of the supervision of conversation and appropriate behavior between child and family member/member’s

• Filled out/submitted paper work for each case

• Reported findings to the correct officials and submitted required documentation for final review Residential Care Case Manager II

The Shelter Plus Care Housing Program, Mental Health Center – Huntsville, Alabama Area 01/1998 to 08/1998

• Coordinated services and provide administrative functions for The Shelter Plus Care Housing Program

• Provided information and interview clients for potential placement

• Responsible for evaluating each applicant and selecting appropriate candidates for participation in the program

• Processed new applicants and rental payments

• Conducted an income evaluation with participants and calculate client’s monthly rent

• Inspected each apartment for safety violation and compliance with requirement from the State Department of Mental Health and Retardation rules and regulations

• Acted as liaison with Community Development Agency and apartment complex personnel

• Completed monthly reports and request for funds in a timely manner

• Responsible for updating client records and individual service plans. Provide clients with all other regular case manager services Case Manager

Huntsville Madison County Mental Health Center – Huntsville, Alabama Area 07/1997 to 01/1998

• Provided outreach services within Madison County for the seriously mental ill population

• Evaluated and screened potential clients in order to determine client’s appropriateness for case management services

• Responsible for Networking with other Social Service Agencies

• Conducted basic living skills training sessions with clients

• Conducted Family Support Training Sessions. Conduct home visits with clients

• Consulted with other staff in order to compose a treatment plan for client. Maintain high quality record management Bank Teller / Trainer

Regions Financial Corporation – Huntsville, Alabama Area 1992 to 1997

• Updated records for customers

• Trained new employees on bank procedures

• Sold bank services and products

• As ISC (Integrated Systems Corporate) Computer Operator, processed information to customer accounts

• Retrieved data from computer in order to assist customers in resolving account problems. Assisted clients with discrepancies in accounts

• Handled all monetary transactions needed by bank operations; cashing checks, taking/depositing cash. Responsible for large amounts of currency


M.S.W. (Master of Social Work): Social Science (2009) Alabama A&M University – 4900 Meridian St N, Huntsville, AL 35811

• Family and Child Welfare: Policy, Planning & Administration B.S. (Bachelor of Science): Major: Criminal Justice; Minor: Business Administration (1995) Athens State University – 300 North Beaty Street, Athens, AL 35611

• Law Enforcement, Criminology, Criminal Law, Justice Process, Corrections, and Juvenile Delinquency

• Economics, Legal Environment of Business, Management and Leadership, and Financial Management A.S. (Associate of Science): Police Science (1992) Calhoun Community College – P.O. Box 2216 Decatur, AL, 35609

• Criminal Justice: Criminology, Forensic Science, Psychiatry, Psychology, Jurisprudence, and Community Policing

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