KURLA RAM

adps9q@r.postjobfree.com +91-756*******

PROFESSIONAL SUMMARY

Having 6+ years of IT Experience with 3+ years of experience in Robotic Process Automation (Uipath) as a Developer.

Working with Infosys as a RPA Developer from April 2021 to Till date.

Working with proven consult, Bangalore as a RPA Developer from July 2019 to October 2020.

Working with HGS, as a Software Engineer from Dec 2014-July 2019.

RESPONSIBILITIES:

Proficient in managing large and complex projects or multiple components of a large project involving more than one company’s product.

Good experience in understanding the business requirements and creating, modifying, and enhancing Workflows for the business process model in UI Path.

Gathering detailed requirements from Client for business requirements go through SDD which is given by BA.

Experienced in using UI Path Studio, Orchestrator, Screen, Data, and Web scraping techniques.

Experience in UI Path studio like Debugging a workflow, creating variables, arguments, control flows, Experience in Design, Development, Testing and Deployment of bots using UI Path.

Strong experience in UI Path to automate Web/Desktop/Citrix Applications, Excel Integration, PDF Integration, Image Recognition/OCR, Email Automation technologies.

Automated text in PDF's using Screen Scraping to calculate the invoices and store them into a Data Table using UI Path. Hands on experience in developing BOTS with UI Path.

Experience in structured Table and pattern - based Data Extraction in using Web Data Extraction and export the data to CSV, Debugging and identifying the errors by using Error Handling.

Worked on UiPath work queues to manage Bot workloads

Exposure in communicating with internal/external clients to determine specific requirements and expectations, managing client expectations as an indicator of quality.

Excellent communication skills with troubleshooting, problem defining & solving capabilities.

Created Custom Activities and added to UI Path based on the process requirement.

Automated mail activities like sending mails from outlook, downloading attachments in a particular folder.

Experience in S.D.L.C, S.T.L.C and knowledge on Agile process.

Certifications:

UiPath Advanced certification.

All UiPath academy certifications (Level 1, Level 2, advanced)

TECHNICAL SKILLS

RPA Tool : UiPath Studio

Databases : SQL server, Oracle

Languages : VB script, Java Script, C#.NET, ASP.Net

Operating Systems : Windows,Sap, Outlook, service now, SFDC

Educational Qualification

• B. Tech E.C.E from Sir C V Raman Institute Of Technology and Sciences.

Project 7:

Title: Updating Employee Probation Status

Client: MAF (MAJID AL FUTTAIM)

Description:

During the MAJID AL FUTTAIM (MAF) –Ventures Human Capital Updating Employee Probation Status update, through automation using UiPath Unattended Robotic Process Automation (RPA) technology. Probation venture process are update Probation Status based on the Input received via CSV file. Send reminders based on business rules to respective line managers & HC SPOCs. Update probation status in HC success factors system and send reminders via Email to respective HC SPOCs & line manager.

Responsibilities:

Used UiPath Orchestrator for deployment, monitoring, and management of UiPath Robots automation activity.

Solid design, coding, testing, and maintaining the RPA's (Robot's).

Identifying and debugging the errors using Error Handlers.

Working on issues of UAT and Production environment.

Object design, Exception handling, Bug fixes in the System integration and User Acceptance Tests also in production issues.

Working on HC success factor website and Outlook mail and CSV File operation.

Update the employee data in Oracle data base.

Working on Oracle Application.

Project 6:

InTitle: Period Closing and Posting Process

Client: STC

Description:

Payables prevents from closing an accounting period until you post all transactions with an accounting date in that period. You should close a period when no one is entering any invoices or payments. This way you avoid the possibility of someone entering (without saving) a transaction in an open period, you close the period, and someone then saves a transaction.

Responsibilities:

Used UiPath Orchestrator for deployment, monitoring, and management of UiPath Robots automation activity.

Solid design, coding, testing, and maintaining the RPA's (Robot's).

Identifying and debugging the errors using Error Handlers.

Implemented all the Basic, Desktop, web recordings using numerous activities and flow charts using UiPath.

Demonstrate work experience in using different activities in UI Path, Web and Windows Applications, Excel, etc.

Used various actions like Conditions and Loops, Error Logging, for coding the automation process.

Automated tasks using web recorder and Scheduled tasks to repeat as per requirements.

Project 5

Title: EMS Process Automation

Client: Intermedix

Description:

EMS (Emergency Medical Services) Process deals with identifying, researching, communicating, and resolving credit balances. The process starts with the setting of daily priorities and ends with resolution of credit balances. Resolution may be in the form of an adjustment to the account and/or a refund to the patient or payer.

Responsibilities:

Worked with the Business Analysts in identifying and defining the requirements. Involved in all phases of Software Development Life Cycle including design, development and creating test cases.

Used UiPath Orchestrator for deployment, monitoring, and management of UiPath Robots automation activity.

Solid design, coding, testing, and maintaining the RPA's (Robot's).

Identifying and debugging the errors using Error Handlers.

Participated online meetings to demonstrate the capabilities of RPA for on-going projects and potential clients.

Implemented all the Basic, Desktop, web recordings using numerous activities and flow charts using UiPath.

Demonstrate work experience in using different activities in UI Path, mainly on Database, Web and Windows Applications, Excel, PDF etc.

Worked on usage of different Screen Scraping methods (Full text, Native and OCR) in UiPath studio for extracting data.

Worked with solution architect in creating the Solution Design Document (SDD).

Used various actions like Conditions and Loops, Error Logging, for coding the automation process.

Automated tasks using web recorder and Scheduled tasks to repeat as per requirements.

Project 4

Title: Insurance Renewal Process

Client: Allstate Corporation.

Description:

The Allstate Corporation is one of the largest insurance providers in the United States and one of the largest that is publicly held. The company also has personal lines insurance operations in Canada. Allstate was founded in 1931 as part of Sears, Roebuck and Co., and was spun off in 1993.

When a customer requests for his policy renewal through the website, The BOT preliminary analysis if the customer is eligible for renewal based on his age and as well as on the policy terms and conditions. If eligible BOT checks for the documents uploaded by the customer For Ex: Customer has to submit his latest health checkup report approved by the authorized panel doctor else BOT will not proceed with the renewal process and the same is informed to the customer. Once all the information is appropriate then bot will send the details to the verification team for approval. BOT will perform a calculation of renewal amount on all the renewal request approved the verification team, As the amount changes based on various health conditions, age of the customer and applicable taxes. Finally, BOT sends a payment link to the customer with payable amount, the link redirects the customer to the payment page by agreeing the terms and conditions, customer can renew his policy for the specific period of time. The BOT sends a regret email to the customer if he is not eligible to renew.

Responsibilities:

Work with Operations to find the Automation Opportunities.

Explore and discuss with business heads on the benefit and get the approvals.

Prepare the As Is Process vs To Be Process flows for analysis and Design.

Create the Technical Solution Design document for to be Process to start the Development of Automation.

Review the solution with Business, Security Risk and Arc. Design teams and get approvals.

Prepare the estimation and Project plan as per the solution and Schedule.

Allocate the task to the Developers and mark the Milestones for each phase of Delivery.

Plan Weekly and Monthly status to Governance and Operations team.

Create the Test Cases and plan for SIT and UAT Testing with Operation Users.

Create the CR Request as any New Scenario/Change in Delivery.

Create the Test Cases for both SIT and UAT and review with Operation on Results.

Get the required UAT Sign Off before moving into Live with Zero Defect Quality.

Support for Warranty phase of planned timelines in each phase.

Project 3

Title: Automation Claim Request Processing

Client: Allstate Corporation.

Description:

The Allstate Corporation is one of the largest insurance providers in the United States and one of the largest that is publicly held. The company also has personal lines insurance. Operations in Canada. Allstate was founded in 1931 as part of Sears, Roebuck and Co., and was spun off in 1993.

Customer makes the request for insurance claim through web portal, E mail, hard copy. All requests from customers are accumulated into the spreadsheets. Robot works on the each of the customer request which include uploading the data into internal web portal, validating the customer information and eligibility, requesting for missing information. Fully evaluated requests will be posted to SAP portal and send the notification to Investigation agency regarding this.

Responsibilities:

Worked on complete project life cycle phases (BRD, SDD, SIT, UAT, Live, Warranty) for the project.

Good working knowledge on Application development, Deployment and Maintenance life cycle process.

Worked closely with the stakeholders to get the sign-off on time for each phase of process and Working with Subject Mater Experts to integrate the business process to the RPA end solution.

Worked on creating reusability code to achieve best results.

Extensive experience in automating Web applications, MS Office, and Windows based applications.

Having very good Troubleshooting and debugging technical problems.

Extensively worked on Excel, OCR and PDFs etc. for develop the automation process.

Project 2:

Project Name: Overtime Payment

Client: Sherwin-Williams

To ensure employees will be consistently and correctly compensated for the time they put into their job duties. To minimize incidents of overtime abuse, loss of productivity, health and safety risks and other issues.

Responsibilities:

Interacting with the Subject Matter Experts and getting the business requirements.

Prepare the process flow diagrams

Prepare the Solution Design Document based on As - Is and To - Be Business Process send to client for signoff.

Implementation of Process, objects and integrating them.

Worked on creating reusability code to achieve best results.

Working on issues of UAT and Production environment.

Object design, Exception handling, Bug fixes in the System integration and User Acceptance Tests also in production issues.

Designed the auto log worker process to keep track of business, system exceptions also the application logging.

Successfully delivered projects with Zero Defects in both SIT and UAT Phase

Project 1

Project Name: E-Suite

Client: Edlogix

Description:

E-suite application was developed for Jinkorp International Inc. which is a leading Travel Management company in India. This web-based application is based on the booking's done by the customers or clients who have tie up with Jinkorp for the business travel. The application helps the Jinkorp management team to monitor the performance of all the bookings done by their customers according to region and client business.

Responsibilities:

Work with various business Operations to find the Automation Opportunities.

Explore and discuss with business heads on the benefit and get the approvals.

Working as Solution Analyst and reviewing the BRD with As is process steps.

Design the solution as per To Be Process and reengineering business process steps.

Plan the development and estimation based on feasibility results and solution design.

Allocate the resources on development plan and delivery schedule with weekly reviews.

Support the developers on the challenging task and guide them on best approaches.

Review with necessary business, AR and ISR heads to get approvals.

Review test cases and map accordingly with development scenarios.

Complete SIT and UAT before moving to production and review with Business and get approvals.

Deliver into Live and prepare case study with benefit calculation and achievements

Move into invoice processing with effort and benefit of FTE.

Allocate the resources into new opportunities and their performance and other people management activities.

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