Proficient in Microsoft Office, Customer service, Public speaking

Email: adps8m@r.postjobfree.com

Mobile Number: +*** 706*******

Address: **, ****** ****** ******, *** Aiyetoro Street, Aguda – Surulere,

PROFILE:

Young, energetic, creative and innovative, smart young lady. A passionate and vibrant lady seeking opportunities for growth and make best use of resources.

EDUCATION

University of Lagos

Akoka.

Bachelor of Arts

English and Literary Studies

September 2014

ACADEMIC/EDUCATION EXPERIENCE

Literature and English Teacher:

Goodluck Comprehensive School,

7,13 &30, Grace Street,

Off Akinola Street,

Bariga–Lagos. December 2018 – October 2019

●Thought 3 classes of Approximately 102 students in High school

●Created lesson notes for Literature and English subjects

●Introduced required English Literature and English texts.

●Impacted knowledge of Basics of Literature and English Language; Subject Matter, Figures of speech, vowel sounds, consonant sounds, Parts of Speech, Spelling and Comprehension.

●Handled Assessments scores as well as class drama presentations

PROFESSIONAL EXPERIENCE

Front Desk Officer:

Cake Bazaar.

88, Adeniran Ogunsanya,

Surulere-Lagos September 2018 – April 2019

●Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)

●Greet and welcome guests

●Answer questions and address complaints

●Answer all incoming calls and redirect them or keep messages

●Receive letters, packages etc. and distribute them

●Prepare outgoing mail by drafting correspondence, securing parcels etc.

●Check, sort and forward emails

COMMUNICATIONS EXPERIENCE

Social Media Intern:

Lgmusicpub Publishing, LLC, Atlanta, GA.

February 2016 - August 2016

●Manage Company's Social Media Accounts and post Contents

●Monitor various Social Media Accounts; Facebook, Twitter and Instagram

●Brainstorm Campaign ideas

●Promote content ideas and events to communities via the Internet

PUBLIC RELATIONS SPECIALIST:

(Brands; Beverages, Events, Music Artistes, Companies, TV Shows)

Lagos, Nigeria.

September 2016 - Till Date

●Planning publicity strategies and campaigns

●Establishing and maintaining relationships with consumer, community, employee, and public interest groups.

●Writing press releases and other media communications to promote clients.

●Organising and attending promotional events; press conferences, tours and visits

●Coaching client representatives in effective communication with the public and employees.

●Studying the organization's objectives, promotional policies, and needs to build public relations strategies that influence public opinion and promote products, ideas, and services.

●Preparing and editing organizational publications, including employee newsletters or stockholders' reports, for internal and external audiences.

●Updating and maintaining Web content.

●Conferring with managers to identify trends and group interests and providing advice on business decisions.

●Liaising with clients and Manager about budgets

●Analysing Media Coverage

●Marketing Brand and Company through partnerships and advertising

●Promote Company's or Brand image through media

TELESALES REPRESENTATIVE/Data Entry : Devtage Consulting, Lagos Nigeria.

2019 - 2021

●Contacting potential customers to inform them about our existing or new services

●Keeping in touch with customers regarding feedback about our services

●Assisting in resolving customer complaints/disputes.

●Providing information to customers

●Answer questions about products or the company

●Ask questions to understand customer requirements

●Keep records of calls and sales and note useful information

●Updating customer's database

COMMUNITY SERVICE/VOLUNTEER EXPERIENCE:

National Youth Service Corp (NYSC)

December 2018 - November 2019

●Set up by the Nigerian Government for Patriotic Nigerian Graduates in Nation building and Development of the country

●Development of Schools, Orphanages and Market places

●Involvement in Charity work for the less privilege kids out of school

●Reconstruction of the Local Government's Community Centre and Hospital

LANGUAGE:

Proficient in English

SKILLS: Proficient in Microsoft Office, Leadership, Creativity, Problem solving, Writing, Research, Customer Service, Public speaking, Teamwork, Flexibility, Work Ethic, Communication, Attitude, Empathy, Self Awareness, Multitasking and Collaboration

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