OCTAVIA PICKERING

o c t a v i a p i c k e r i n g @ g m a i l . c o m ( 9 0 7 ) 5 2 9 - 4 9 0 8

I am a Medical Billing Specialist with a proven record as a customer advocate, working toward accurate timely billing and payment collection. I enjoy problem solving within a team environment with a focus on process improvements.

SKILLS

• Technical Knowledge of current codes, regulations and laws related to medical billing, such as CPT/ICD-9 & ICD-10 codes, and Medicare, Medicaid rules and HIPPA Regulations

• Proficiency with a variety of EMR software, also skilled in MS Excel, Word, Outlook proficiency

• Diplomatically address and collect overdue medical bills PROFESSIONAL EXPERIENCES

Medical Billing Specialist, Makar Eyecare, LLC Sept 2015 – Oct. 2020

• Responsible for submitting daily claims to insurance companies, and follow up with patients to collect outstanding balances.

• Specialized in billing for uncommon procedures requiring particular attention to detail.

• Analyzed errors and implemented process improvements to increase accuracy and precision in billing and well-timed collections.

Medical Billing Specialist, Dimond Medical Clinic, LLC Sept 2008 - Sept 2015

• Primary responsibilities include following up on unpaid claims and denials, preparing and processing refunds, posting charges and adjustments, and responding to queries from all external and internal parties for this urgent care facility.

• Provided regular billing reports with current and projected trends.

• Generated special reports often tasked with researching and proposing solutions to unique circumstances.

Owner, Infinity Medical Billing Services, LLC Apr 1998 - Sept 2012

• Established and operated a medical billing consulting business providing over 30 clients full billing cycle support, with a specialty in home health billing.

• Responsibilities included training and managing billing contractors, establishing fee schedule formula, setting up billing software database, providing updated HIPPA compliant forms, office policies, and procedures.

• Worked with clients to review trends in billing records and correct errors. Implemented processes to document billing, follow-up, collection, and appeal efforts. Accounts Receivable Manager, Alaska Home Health Care Agency Inc. Feb 1994 - Aug 2001

• Evaluated projects of employees, assuring that assignments are accurate and ready to share and forward as appropriate.

• Processed and presented the monthly accounts receivables report to the company president.

• Generated and presented special interest financial reports to the company president.

• Monitored status of outstanding accounts, followed up with appropriate staff members to assist with the collection of outstanding bills.

EDUCATION

1981-1983 Associate Degree in Applied Science, Newbury College, Boston MA