PAUL A. BELL

West Miami, FL 305-***-****

adps6i@r.postjobfree.com https://www.linkedin.com/in/paulallenbell

IT INFRASTRUCTURE & OPERATIONS LEADER

Focused on helping organizations optimize operations using technology and better business processes. Known for delivering excellent service to internal customers and building teams through a culture of mutual development and growth.

TECHNICAL PROFICIENCY AND CERTIFICATIONS

Cloud: Azure (PaaS / IaaS administration)

Virtualization: vSphere (ESXi; vCenter; vROPS; SRM); Microsoft Hyper-V

Systems: Windows Server; Linux (SuSE, RHEL/CentOS, Ubuntu)

Storage: Dell EqualLogic; HPE Nimble

Networking: IPv4 LAN L2/L3 switching; SAN; WAN (VPN, MPLS); QoS; VLAN’s; Routers; multi-site DHCP

Core Applications: SQL Server (DBE, SSRS, SSIS); Active Directory Domain Services; MySQL; web servers (Apache and IIS – WAMP, LAMP, etc.); WSUS; WDS; Veeam; Remote Desktop Services; Microsoft Exchange

Telecommunications: Avaya and Mitel VoIP; SIP; ACD design and management; IVR

Security: 802.1x for wired and wireless (PKI, LDAP, RADIUS); HIPAA and PCI compliance; Firewalls; role-based access controls (RBAC); IDS/IPS; Cisco IronPort; Symantec Endpoint Protection; Secure managed file transfer (MFT, SSH, PGP)

Certifications: VMWare VCA:DCV; Microsoft MCSE: Security; CompTIA Security+

PROFESSIONAL EXPERIENCE

ASSEMBLY LEGAL, Coral Gables, FL 2019 – 2022

Assembly Software is a leading and growing provider of legal practice management software.

Director of Hosting

Leader of department delivering Azure VDI-based desktop services to approximately 5000 attorneys.

●Led transition to Azure VDI environment from Hyper-V

●Implemented change management, reducing department service times to internal and external customers

●Responsible for security of local and cloud resources (FortiGate, VPN’s, IAM)

LENNAR CORPORATION, Miami, FL 2016 – 2019

Lennar Corporation is the largest home builder in the United States with $21.7B in revenue, ranking in the top half of the Fortune 500 and employing 9K+ associates.

Senior Systems Engineer

Technical lead on team of 10 managing operations and maintenance of multi-cluster, multi-datacenter vSphere environment of 2K+ VM workloads on vSphere 6.7, as well as IaaS and PaaS workloads on Microsoft Azure and AWS.

●Reduced full-site-recovery RTO from days to hours by optimizing vSphere Site Recovery (SRM) with continuous iterative testing and quality improvement.

●Implemented “show back / push back” cost management with vRealize Operations Suite, reducing future capital expenditures, optimizing workload designs and increasing accountability for true cost of virtualized resource utilization

●Shortened application and service delivery times by automating common data center and cloud administrative tasks (vSphere host and VM builds) using PowerShell, DHCP, and IPAM

●Simplified administration of AWS security with standardized IAM policies tied to Active Directory for RBAC

PREFERRED MEDICAL PLAN, INC., Coral Gables, FL 2001– 2016

Florida’s oldest, independent HMO was also one of South Florida’s largest woman-owned businesses, pioneering affordable individual health coverage since 1972.

Director, IT Infrastructure and Support 2014 – 2016

Managed staff of 12 and delivery of IT infrastructure services through a period of tremendous growth.

●Hired, organized and developed IT support team including service desk staff; IT system and network engineers; and telecommunications specialists.

●Implemented ITIL-style standards for documentation and procedures, including formalized change-management process and ITIL-compliant service desk system

●Migrated infrastructure and key applications to data center utilizing Veeam replication with minimal business disruption

●Oversaw implementation of voice-response system for enhanced service to members and providers

●Produced budgets and planning for infrastructure and personnel investments (approx. $2M)

Senior Systems Engineer 2006 – 2014

Managed and delivered all aspects of IT infrastructure, including network, telecommunications, systems, security, and service delivery / helpdesk. During 2013-2014 period company grew nearly tenfold in size and revenue.

●Led project team for company’s first virtualized IP phone system including IVR, ACD and call center management, greatly increasing telecom capabilities and reducing costs

●Built the company’s first vSphere cluster using shared storage to provide high availability, consolidation, and lower cost to deployment

●Implemented redundant, multi-carrier MPLS WAN connecting four sites, supporting QoS for VoIP

●Founding member of HIPAA and compliance committees

●Developed, implemented and tested disaster recovery plan in accordance with state and federal requirements for Medicaid

●Designed, built and delivered Claims Workflow and Reporting web application using PHP and SQL to enhance growing Claims staff’s productivity

Network and Systems Administrator 2001 – 2006

●Implemented Windows network, including Active Directory, and migrated away from Novell 5.1

●Built company’s first Microsoft Exchange server

●Formalized planning, budgeting, and licensing

●Built SQL Server infrastructure to support accounting and line-of-business applications

●Designed and implemented frame-relay WAN utilizing Cisco routers

ADDITIONAL RELATED EXPERIENCE

INTERAMERICANA TRANSPORT INDUSTRIES (VOLKSWAGEN GROUP), Miami, FL

Windows 2000 Implementation Project Lead

XEROX CORPORATION, Miami Lakes, FL

Document Technology Specialist

Helpdesk Coordinator

Computer Operator

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