JASON HALE

Montgomery, AL

228-***-**** adps5q@r.postjobfree.com

https://www.linkedin.com/in/jason-hale

ASPIRING FULL STACK WEB DEVELOPER

Self-motivated customer service professional with 23 years experience in customer service. Experience is gained from all across the industry from fast food, restaurants, small and big retail chains. Accomplished sales professional as well while leading team members and training them on proper sales techniques across the district. Excelled in exceeding company sales quotas and selling programs. Recognized company-wide as a sales and innovation leader. Created new services for the company to offer as well as ideas to improve current sales programs. Possess strong communication skills, customer service skills, and cash handling abilities.

Cash handling

Customer service

Sales ability

PoS knowledge

Leadership skills

Communication skills

Training and Development

HTML

CSS

JavaScript

RELEVANT EXPERIENCE & SKILLS

Customer Service

5 years experience in big box retail environment dealing with clients.

5 years experience conflict resolution with clients and associates alike.

Created new ways to enhance client experience.

Created new products to offer as solutions to clients.

PROFESSIONAL EXPERIENCE

Office Depot Various Positions 2014-2019

Technology Supervisor

Same as PT sales associate but added responsibilities of ensuring all tech services work-orders were being created, completed, and given back to clients according to company policies. Maintained tech bench to company standards as well as all technology display items being properly displayed and secured according to company procedures.

Customer Experience Supervisor

Still maintained all responsibilities of previous roles with added goals and responsibilities. Ensured we followed company standards on surveys, reward cards sign-ups, and client satisfaction. Also took over the interviewing and hiring role for the GM. Manager on Duty role when GM was not in store. This role included running of the store, opening and closing procedures, training of new hires, continued training or cross training of self and other associates.

EDUCATION

Software Engineer, Front end and Back-end Web Development \ Kenzie Academy \ (In Progress) Zenva Online Courses

TECHNICAL SKILLS

Software: Microsoft Office Suite, Visual Studios Code, Terminal

Operating Systems: Windows 7 Windows 10, MAC, Linux/Ubuntu

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