A J I B O Y E

OLUFEMI OLOYE

C O N T A C T

S K I L L S E X P E R I E N C E

E D U C A T I O N

P R O F I L E

Customer Service Representative

**, ******* ******, *** ***,

Ojo Road Apapa, Lagos

To achieve success in every endeavor, taking up every challenges, discharging every duty with great humility and efficiency, putting God first in my day to day dealing with mankind. Learning as much as I can, and allow things I learnt take care of my earnings

+234 813-***-****

adps5p@r.postjobfree.com

HIGHER NATIONAL DIPLOMA

ORDINARY NATIONAL DIPLOMA

SENIOR SECONDARY SCH. CERT.

Lagos State Polytechnic

Accounting

2014 - 2017

MARKETING 2008 - 2011

PROJECT SUPERVISOR 2011 - 2014

REDCELL RESOURCES LTD

LINKPOINT RESOURCES INTERNATIONAL LIMITED

Administrative Duties/ Field Activation

Ensure the effective management and functionality of the cluster Securing orders from customers and managing supply through a relationship-based approach

Establishing and maintaining business relationships with key wholesalers, retailers and direct consumers.

Deployment of promotional materials, spot checking Brand Ambasadors to ensure strict adherence to activation briefs. Promoting company's products in the market.

Conducting of extra moral training on the ongoing/Upcoming projects.

Carrying out promotional activities, Stock Counting (GSK), Ricky/In-store//Sampling Activations (Macvities digestive biscuits, Unilever Plc products,Flour Mill-Cool To Go).

Stock and inventory management.

Reporting daily/weekly training activities and trade challenges. Lagos State Polytechnic

Accounting

2009 - 2012

Ola Comprehensive College, Lagos

West African Examination Council

1998 - 2004

Customer Service

Analytical Skills

Negotiation Skills

Forecasting Skills

Competitive Analysis

Account Management

Strategic Planning

Excellent Communication Skills

Team Management

PROFESSIONAL

A J I B O Y E

OLUFEMI OLOYE

Customer Service Representative

E X P E R I E N C E ( C o n t i n u e d )

R E F E R E N C E S

CUSTOMER CARE SERVICE 2015 - 2016

MR. MOMODU FRIDAY MRS. FOLASHADE BADRU

SALES REPRESENTATIVE 2016 - 2021

MTN NIGERIA

Area Sales Manager

Nigerian Breweries Plc.

P: 080********

Admin. Department

Amuwo – Odofin Local Govt.

P: 080********

NIGERIAN BREWERIES PLC.

Handling Customers complaints and escalating to the appropriate quarters.

Resolving Customers Queries.

Assist in customer retention.

KYC Registration (SIM Regs).

Paying attention to details.

Keeping accurate database of all categories of customers. Effective Redistribution of company's fledging brands/SKUs inline with set sales targets and reporting on weekly basis. Taking stocks position at the distributors outlet/warehouses Managing deployment of POS materials.

Carrying out merchandising in trade in sales territory Reporting sales and marketing activities of competitors in trade Development of new outlets and communicating to existing customers any changes in company's policy and products Managing of SKDs,KDs Accounts

Lager Market Share

Organizing, monitoring of sales activities and promotions activities in both retail and sub-distributor outlets

Trade Census

B2B Retention.

Brand Penetration

I N T E R E S T

Teaching

Traveling

Sports

Listening to News

A W A R D S

August 2020

e-Commerce.com

DIGITAL MARKETING

S K I L L S

Microsoft PowerPoint

Microsoft Word

Microsoft Excel

World Wide Web

TECHNICAL

HOBBIES

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