Travel Agent Administrative Officer

Joshua Dominic Etim

* ******** ******,

Oke-Ira

Ogba,Ikeja, Lagos,

Nigeria.

Email: ***********@*****.*** • Mobile: +234********** Date of birth: 2nd Nov. 2000 Summary

Diligent and Goal-Oriented Salesperson and Administrative Officer with excellent communication and interpersonal skills. Possess above 2 Years working experience which cuts across Sales, Administration and Customer Service. Enthusiastic and open to new opportunities in Service Industry, Production, Maintenance, and Information Technology.

Skills/Area of Expertise: • Graphic Designing • Good Communication Skills • Presentation • Teamwork

• Creativity • Multitasking • Good with Numbers • Writing skills • Record Keeping • Efficient in Microsoft suites Education

● West African Senior School Certificate (WASSCE) • 2016 • Community Secondary School Etono Central

● Certificate in Hospitality management studies - Hotel Operation. (June 2021). Allison online school Salesperson Pearls Provisions November 2017 to September 2019 Key Contributions:

● Welcomed Customers, greeted them, respectfully ask if they need assistance and provided recommendation where necessary

● Attended to all Customers who enter store premises and assisted Customers make the right decision in the choice of products

● Ensured all requests for refunds, customer complaints and other product-related issues are promptly attended to

● Endeavored to keep the store clean, sanitary at all times and safe for all customers

● Attended to all customers complaints in a friendly, professional manner, and assisted in processing payments Receptionist Oragon Hotel and Suites October 2020 to November 2021 Key Contributions:

● Welcome guest and respond to enquiries about the hotel

● Handle all check in and check out procedures

● Make and cancel guest reservation

● Handle group booking

● Make sure all guest needs and worries are been attended to properly

● Handle the company telephone line for all calls

● Record daily transaction and proofread for error

● Serve as a porter when the situation calls for it

● Maintain a cheerful and positive work environment with other staff and guests. Edited: 9/7/2020 Joshua Dominic Etim Page 2 of 1

Travel Agent (CEO) Dynamictrips Travel Present

Key Contributions:

● Making flight ticket reservations directly from the airline site

● Assist customers with their refund and flight rescheduling

● Manage advertising and affiliate relationship with other travel companies to resell their product Note: Dynamictrips Travel is a small business that I own, I currently do all the work from a home-based office. Volunteer

Construction & Maintenance Worker at Assembly Hall of Jehovah's Witnesses, Awi, Cross River State. References

Available Upon Request

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