Deena Ross ***** N Burgundy Pt
adprun@r.postjobfree.com Dunnellon, FL 34433
SUMMARY
Excellent organizational, time management, very appropriate communication skills, and attention to detail highlights the eagerness and ability to master challenges quickly. Professional team player, able to motivate others to accomplish any task afforded without hesitation.
I have a great desire to work for your agency because it will allow me to keep my mind busy. Due to the recent demise of my husband, I look forward to the camaraderie of working with others to benefit their health and well-being.
I assure you; the latter will not interfere with my ability or genuine interest in performing the tasks required of me for your agency.
My work experience is not limited to a medical or retail industry I look forward to further discussion in regards to my experiences and what I can offer your company.
ESSENTIAL MEDICAL BILLING AND CODING SKILLS COVERED IN EDUCATION COURSE
ICD 10 (Guidelines, Diagnosis, and Procedure Coding)
CPT and HCPCS level I and II Codes and Guidelines
HIPAA/Patient Confidentiality
Medical Terminology
Insurance Terminology (DRG Grouping, Medicare, Medicaid, and Private Insurance Claims)
Quantim and 3M Encoders
Microsoft Systems (Word, Excel, Office, and Power Point)
EDUCATION
Rasmussen College July 2018 - December 2020*
Ocala, FL
Associates Degree in Health Information Technology
Medical Billing and Coding Certification
GPA 3.58
Awarded the Dean's List two times
Awarded Honor Roll three times
* Degree completion is on hold as of December, due to the loss of spouse. Completion of two remaining classes to be obtained later.
PROFESSIONAL EXPERIENCE
Office Manager/Clerk June 2020 - Present
MMD Holistic Medicine and Wellness Center
Dunnellon, Fl – Crystal River, Fl – Ocala, Fl
Assist clients with knowledgeable purchases of CBD products
Maintain updated inventory of product and supplies
Process online/mail order purchases and shipping for clients
This is a new business for the owners, I assist with establishing inventory count procedures and daily record keeping for transactions
PROFESSIONAL EXPERIENCE continued
Direct Support Professional May 2019 - June 2020
Resident Manager Assistant
The Key Training Center
Lecanto, Fl
Successful leader, equally effective as a member of a team
Highly organized, able to multi-task and accomplish multiple objectives
Exhibits professional demeanor and attentive to detail
Provides support with daily activities and personal care for 6-8 individuals with disabilities: including transport to/from various appointments and act as communications liaison for client/physician/staff/family regarding health decisions
Follows all HIPAA Laws and Vulnerable Adult Act
Ace Hardware June 2014 - September 2016
Guest Service/Lead Cashier
Dunnellon, Fl
Assisted guests with questions and locating items to accomplish their task; plumbing; electrical; painting; gardening; tools; and hardware
Processed and catalogued return and exchange items efficiently and accurately
Answered and directed phone calls while maintaining good communication with clients
Assisted Repair Department with Invoice discrepancies received at the check-out/register
Organized upcoming ad campaign
Trained new cashiers as directed
Custom Meds Pharmacy August 2013 - May 2014
Compounding Lab Technician
Inverness, Fl
Processed and filled all prescriptions following HIPAA regulations
Via online; telephone; or in person
Assembled materials for compound formulas
Created compounds according to set standards
Maintained filing system for hard copy record of prescriptions and orders
Maintain inventory for lab supplies, order items as needed
Assisted with the shipping process for mail orders
CVS Pharmacy October 2009 - May 2013
Pharmacy Technician/Sales Associate
Homosassa, Fl- Crystal River, Fl
Maintain credentialing required for Registered Pharmacy Technician
Processed and filled all prescriptions following HIPAA regulations
Via online; telephone; or in person
Maintained filing system for hard copy record of prescriptions and orders
Completed daily logs and records for end of day sales
Provided excellent customer service to ensure repeat business
Assisted with inventory and order of medications and supplies as directed
* References available upon request