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Desktop Support It Assistant

Location:
Dubai, United Arab Emirates
Posted:
December 29, 2021

Contact this candidate

Resume:

Ajit Bondre

Email: adprr4@r.postjobfree.com

Contact No: +971-*********

Address: - Dubai-The World Project.

Professional Profile

Over 13 years of experience in (India) the areas of Desktop Support Engineer, Domain, IT Support, H Mail Server, OS ticketing system, Client Configuration IT Assistant Manager Shinhan Bank, IT Manger Ranivan Exports Pvt Ltd. Installation and Maintenance of Hardware/Software, OS Troubleshooting. Managing the implementation infrastructure & Vendors

Objective

To grow as a successful with an organization that provides me Professional and personal growth.

Technical Proficiencies

Operating System : Windows 2k12, Windows 2003/XP/Vista/7/10/IOS.

Server : Windows 2008.2012

PC Hardware : DELL, HP, Assemble, Lenovo, Mac

Antivirus : Symantec, McAfee, Quick heal, V3, ESET

Certification

Hardware and Networking from Jet king.

MCP Certified 70-411

ITIL 4

Work Experience

Current Company

STW Technical Services LLC (Kleindienst)– Dubai

Designation –IT Support Executive

20-Nov-2021 To till Date

Managing All users for desktop & laptop, Software problems

Managing Networks with different domains

Manage Company Website with the vendor

Manage cisco firewall & Genisys fire wall

Manage All license of company

Setting up sip account for all users

Implement OS ticketing System

PARKWAY INTERNATIONAL CONTRACTING LLC – Dubai

Designation –IT Engineer

March 2021 to 20-Nov-2021

Managing Site location inAbu Dhabi (Al maryah)

Managing Network connection with Router

Give the local user Support for PC hardware and software

Crate mail ID for new joiner

Give the access department wise folder

Give the support to Client & Consultant

Ranivan Exports Pvt Ltd

Duration-Jan 01-20 to Till

Designation –IT Manager

Job Responsibilities in Ranivan Exports Pvt Ltd

Manage google admin panel for assigne rights to users or crate or delete

Crate excel for call tracking system

Responsible for backup signature

Assigned work to team members

Manage all vendors & Website basic task like hosting & valdity purchasing

Administrator for Manage Firewall

Took inventory from team update to management

Suggestion of new production printer setup cost effective solution

Managing HMIS hospital setup with app engineer

Manage internet access

Create performance report of team & submit to management

Assigned task to IT team

Submeet design of IT inferstructure to mangment or Government

Done setup at baramati plant like CCTV server room PCs Network,Fire fighting system

Took disigen about IT vendors and related technical.

Managing Team of 6 person including application engineer

Managing website with support of 3rd party instituite

Manage Microsoft Account for hole setup

Implimentation of network printers

Shinhan Bank – Pune Branch

Duration - Nov 24-2014 – Dec 29-2019

Designation – Assistant Manager (IT)

Job Responsibilities in Shinhan Bank

Responsible for managing infrastructure as well as projects

An Officer IT taking overall responsible for all of the IT Operations Management activities as all day-to-day operational activities are carried out in a timely and reliable way.

Managing and Monitoring the leased circuits and VPN between Pune branches and Head Office

Performing Start of Day and End of Day for the Core Banking Software

Generating Daily reports (Balance Sheet, Profit and Loss, Trial Balance etc.)

Generating and monitoring Audit log reports on daily basis

Daily, Weekly and Monthly backups of the Core banking, File Server and Oracle

Restoring the Oracle database dump files to Disaster Recovery Site on daily basis

Keeping the backup data to the Offsite location

Managing and Monitoring Mail Server

Dealing with Vendors for AMC and Support.

Purchase of New Desktops/Server/Printer etc.

Handling IT Budgets

Preparing various IT policies as and when required by RBI

Handling RBI Auditors / HO Auditors

Coordinating disaster recovery (D/R) testing and documentation of the recovery strategies.

Coordinate Disaster Recovery testing on a periodic basis and ensure that the results of the test are in sync with the desired outcomes.

Branch Setup of first floor IT Infrastructure.

Working in CNR Solution as an “Agent” from October 2013 to Nov 2014

CNR solution as desktop support working with US process online and Offline system works. EMAIL marketing work with Word press, Domain registration, Domain hosting list management manages paid mailing accounts. C panel management

Aliengena Outsourcing Pvt Ltd.

As an “Desktop Server Engineer” from July 2012 to October 2013

VoIP solution buy the munities from net 4 route from Tata line,

Working on X-lite configuration & I-beam for incoming,

Maintain excel for hole IT expenses as inventory,

McAfee Antivirus Endpoint Protection Solution (EPS),

Configuration of 2900 series router for office,

Managed Security Services, Create VPN connection between U.S. & India office, When office shifted on new place create infrastructure setup for whole office,

Solved the problem of us office via remote desktop or other desktop access software, Manage Cisco firewall ISA550w,

Configure Router for network Belkin, Cisco Wireless, D-link, Work with the Firewall 100 sonic wall and implements in network.

J C Retail India Pvt .Ltd. As an “system Admin”

From Jun 2011 to July 2012

Give the support to user with Arp System (SQL BASED SOFTWERE RETAILWARE),

All Client Machine Handle BY Remotely Support(WITH BRANCHES),

Manage Firewall (SONIC WALL)

Manage All Domain Servers

IMPACT INFOTECH PVT. LTD.

As an “Desktop Support Engineer” from

November 2008 to June 2011

Manage all computer installations& Network systems

Maintaining Branded Machine and Laptops (HP, IBM, Compaq, Wipro, Dell and HCL.),

Troubleshooting in Lotus notes Microsoft Outlook Profile, Software like Remote Desktop Connection,

Windows net meeting, Installation of Software like, AutoCAD, CorelDraw, office 2K7 & 2K3, etc.

Managing security patches, update antivirus Definitions, Providing solution for Pc and Internet Related Queries, Network troubleshooting of LAN connectivity, Domain login related problems, sharing problems,

Managing Antivirus Server/ Client Network (Symantec)(quick heal)(MacAfee)(V3),

Troubleshooting & installation of computer Peripherals, hardware, Provide Browser support,

Manage Network Printer

Cal license installation connects servers to the Operating System’s nodes for smooth operations across the company.

Provide training support to the new recruits for hardware and Operating System.

SPYDER SYSTEM.

As an “FIELD SUPPORT ENGINEER” from

December 2007 to Oct 2008

Commissioning & installation of Computers systems at client site. “Corporate and Home Segment”,

Troubleshooting of network problems of the corporate clients, Installation of different type of peripherals like printers, scanners, Switches, Hubs, Modems, USB devices,

Network interface cards, TV Tuner Cards, Digital Cameras, Developed a call maintain system for all the customers, Installation of different types of operating systems like Windows 98/2000/XP/2003/windows 7 and other home & office use software’s and providing support for the same,

Commissioning & installation of Computers systems at client site. “Corporate and Home Segment”, Troubleshooting of network problems of the corporate clients, Installation of different type of peripherals like printers, scanners, Switches, Hubs, Modems, USB devices,

Network interface cards, TV Tuner Cards, Digital Cameras, Developed a call maintain system for all the customers, Installation of different types of operating systems like Windows 98/2000/XP/2003/windows 7 and other home & office use software’s and providing support for the same.

Education And Qualifications

T.Y.BCom Pass in 2011-13

12th H.S.C Pass in Feb 2004-05

10th S.S.C Pass in March 2002-03

COMPUTER PROFICIENCY

Completed A+ & N+ from Jet king (PUNE)

Completed MCP 70-410 from Micro It Success (PUNE)

ITIL 4 from Micro It Success (PUNE)

HOBBIES

identifying new things in computer & Pressure Washing, Listening Music, Trekking,

STRENGTHS

Quick learner

Ability to work under pressure

Manage Team

PERSONAL DETAILS

Date of Birth : 10th May 1987

Languages Known : English, Hindi, and Marathi.

Ajit Bondre



Contact this candidate