Customer Service Bartender
Resume:
James S. Jones
*** **** ****** ********, ******* 31904
*********@******.***
“A good server severs; a great server creates an experience!”
OBJECTIVE
To obtain a position where I can maximize my training experience, leadership skills, and dedication to positive guest experiences and relations.
EDUCATION
Carver High School, Columbus, Georgia General Diploma - Graduation date: June, 2004
WORK EXPERIENCE
2014 - Present Friday’s, Columbus, GA
Server Coach, Bartender
Provide exceptional customer service by complete embodiment of the Friday’s Service Style. Mix drinks to perfection. Listen and communicate with guest to ensure and maintain a positive guest experience. Assist with open and closing front of house procedures. Complete knowledge of food and beverage menus. Promptly greet guests. Assist guests in order selections by promoting menu items and specials. Maintains restaurant cleanliness and pre-buss tables. Ensures that items ordered are delivered to guests correctly, as ordered Guest cashier delivering accurate change or credit receipt. Frequently assist other servers/bartenders during high volume periods to promote teamwork while providing exceptional guest experience and relations.
2012 – 2014 The Melting Pot, Atlanta, GA
Service Trainer
Facilitated orientations and new employee training. Answer guest questions and recommend menu items to guests. Ensures that items ordered are delivered to guests correctly, as ordered.
2010 – 2012 California Pizza Kitchen, Atlanta, GA
Server
Take guest orders, answer questions and attend to guest needs throughout their meal.
CAREER HIGHLIGHTS
• Over 12 years of experience with liquor, wine, beer and food sales.
• Facilitated formal and informal training of new server hires as well as refreshers for other servers.
• Strong work ethic and commitment to tasks.
• Sound judgment skills and relate easily to others.
• Excellent written, verbal and interpersonal communication skills and very detail oriented.
• Extremely productive in high volumes with minimal supervision.
• Self-starter, motivator, team leader and team player with a positive attitude.
• Continually seeks to identify, suggest and implement ways to improve operations and guest relations.
REFFERNCES AVAILABLE UPON REQUEST
Contact this candidate