PENELOPE DEL RIO

* **** ***** – Suite ***, Toronto, ON M2K 3C2

Tel: 416-***-**** email: adpriw@r.postjobfree.com

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I possess a variety of skills and expertise in sales, travel, real estate, legal documentation, banking, social and charity function coordination, interpretation, and database management. These competencies produce synergies which allow results with minimal supervision. SUMMARY OF QUALIFICATIONS

Achieved Signet Elite Diamond Status in Sales

Qualified Executive Assistant and Office Administrator

Experienced, poised and professional with all levels of staff, management, and clientele

Proficient in Microsoft Office all platforms- MS Office, Outlook, Power Point, Excel, Yardi

Fluent in English Spanish, written and verbal communication PROFESSIONAL WORK EXPERIENCE

Property Administrator – Maple Ridge Community Management May 2019 – to present November 2020- Contract

Administration for various property locations

Yardi- Bookkeeping including Deposits, Resident Receivables & Contractors Payables

Performing chargebacks where applicable to Residents

Reporting for Deficient Payments

Assisting in the preparation of Management Report during Managers Absence

Composing Notices and Announcements on Property Software to residents Sales Consultant & Customer Service –Peoples Jewelers October 2011 – September 2018

Performed Direct Customer Sales & Service

Surpassed Monthly Sales & Year End Targets

Opened new Credit Accounts achieved one of the highest volume

Built and Maintained Customer Accounts

Executed Store Closing

Mortgage Administrator –First Source Mortgage Corporation October 2012 – May 2013- Part Time

Assistance in the Administration for the company which was composed of syndicated mortgages with various private investors;

Improved interoffice communication with the implementation of Outlook and Shared Drives;

Formulated an updated analysis monthly report of mortgages on excel spreadsheet for members of the team;

Assisted in the preparation of Statement of Advance, Discharge and Mortgage Statements; and Personal Investment Advance Statements;

Preparation of company’s Reporting Letters, Trust & Management Agreements for the various investors;

Underwriting assistance for new and current mortgages;

Assisted in the Monitoring of Collections and Interest due to both clients and investors;

Various Banking duties including travelling to and from banks to make deposits for both investors and clients, to discharge or close mortgages.

Penelope del Rio

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Contract & Invoice Administrator: CIBC – Card Product Technology Business Management Office January 2010 - September 2010 Contract

Contract Administration for the department including the independent contractors, software licenses, following due diligence procedures of the Bank Standards

Formulated measurement analysis reports on Excel on a weekly basis and uploaded these on SharePoint to facilitate VP and Directors of the department to view status, value and term of contracts in different scenario formats including graphs;

Coordinated and tracked the Mandatory Training required for all new and permanent contractors of the department.

Monitored and reviewed timesheets from contractors and approvals of all invoices to be forwarded to finance.

Prepared Correspondence & Composed Minutes of meetings

Coordinated Executive and Directors’ Meetings

Organized Events including Chairman’s Auction Dinner at Rosedale Golf Club

Administered Payroll & Benefits for Holding Company

Processed Expense allocation

Liaison with legal counsel, accountants and employees

Managed travel agency targeted for group travel, and all travel arrangements EDUCATION

Diamond Certified Agent Diamond Council of America Business Administration York University

Real Estate Seg I Durham College/ IMBA

Bilingual Executive Assistant Diploma Garside Business College (honors) TICO (Travel Industry Council of Ontario) Travel Supervisor Manager Certificate ILSAT Interpreter Certificate Ontario Ministry of Citizenship & Immigration Mortgage Agent Certificate IMBA Independent Mortgage Business Assoc Legal Secretarial Program Course Government of Canada Volunteer Assignments

Avon Breast Cancer Crusade

PCC 507- Condominium Corporation Director of the Board –Director/ Treasurer Wander Travel -Assisted with retail, group travel & marketing techniques. Miss Mundo Latino Beauty Pageant -Assistant Producer- interpreting, marketing, venues, donations, travel & sales assistance

Interests Hobbies

theatre; movies; travel; nutrition; art; sports; cars; photography; jewelry; yoga.

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