Salon Owner Front Desk
Resume:
Heather Batchler
****B Edmund Hwy
Pelion, SC ***23
Email: *********.**@*****.***
Phone: 803-***-****
Professional Experience
Sandhills Pediatrics January 2018 – April 2019
Receptionist/ medical records
Receptionist
Check in patients for appointments
Check out patients
Schedule and reschedule appointments
Update patient demographics, HIPAA, and scan and drop paperwork into the EHR
Medical Records
Ensuring proper documentation allowing the coping of private health records
Getting the physicians approval for releasing medical records
Printing and sending medical records to appropriate offices
Getting permissions ready for CIOX to come in and print records
Imagen Beauty Salon June 2018 – Present
Booth Renter
Serve clients and guest through the continued current knowledge in the cosmetology field
• Inventory control
• Some minor Bookkeeping
• Keep track of client appointments and services they have preformed
ECPI University September 2017 – January 2018
Graduated with an Associates of Applied Science
HIM
Externship: Sandhills Pediatrics
Student
Assisted the front desk staff with daily job functions
Scanned paperwork into the EHR and dropped into patient charts
Helped update HIPAA and patient demographics
Entered new patient paperwork
Helped check patients in for their appointments
Paradise Hair Salon May 2014 – June 2018
Booth Renter
Serve clients and guest through the continued current knowledge in the cosmetology field
Inventory control
Some minor Bookkeeping
Keep track of client appointments and services they have preformed
Cost Cutters March 2010-May 2014
Area Manager
Develop Staff to increase sales goals, manage day-to-day operations, increase retention, and staff productivity.
Hire, train and develop team members
Maintain scheduling and employee information
Assist employees with internal inquires with benefits and policies, training and development, and promotion opportunities.
Maintain communication with District manager on team member development and overall operations of stores in my area.
Track attendance and record development or disciplinary actions
Address and resolve internal and external concerns and conflicts.
Shear Designs October 2009-March 2010
Owner/operator
Maintain and run all day-to-day operations of salon
Inventory control
Bookkeeping
Client retention
Following the policies and procedures set down by the Cosmetology State Board
Cost Cutters January 2006-August 2009
Manager
Serve guest through staff development and implementation of company initiatives.
Hire, train, and develop staff
Help staff with benefits and policies, training and development, and promotion opportunities.
Maintain communication with District Manager on staff development and overall store operations.
Track attendance and record disciplinary actions as necessary
Address and resolve internal and external concerns and conflicts.
Related Accomplishments
Maintain necessary certifications and stays current on the current trends related to the cosmetology field.
Helped train new staff on customer service procedures.
Helped organize recognition ceremony for staff
Helped Salon increase sales by over $2,000 weekly.
Education
ECPI University
AAS Health Information Management
September 2016-Present
Cope Area Vocational Center
Cosmetology License
August 1992-June 1994
Bamberg Ehrhardt High
Highschool Diploma
August 1990-June 1994
References
Peggie A. Perkins, Salon Owner (Paradise Hair Salon)
Owner where I Booth Rent
Margaret Kelly, Paradise Hair Salon
Former staff member
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