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Safety Officer Maintenance Manager

Columbia, MD
December 28, 2021

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Lester Dickerson

Columbia, MD *****


Possesses over 18 years of leadership proficiency with a proven record of process improvement, data analysis, and improving employee morale and productivity. Proficient at being a change agent and moving teams towards world-class status. Specialties: TPM, RCA, Six Sigma, RCM, CMMS Work Experience

Maintenance Manager

WD Lab grown diamonds - Beltsville, MD

January 2020 to Present

Responsible for supervision of plant mechanics, electricians, and facilities manager. Responsible for maintenance of all plant equipment to include facilities. Facilities Manager

James Lang Lasalle/ Amazon

October 2018 to Present

• Manage facility maintenance at Amazon distribution center to include all equipment used in the process of fulfilling all customer orders promptly.

• Maximize the performance of technician and engineer team over a large scale facility by achieving high productive output while maintaining high morale.

• Devise strategic plans for technician/engineering teams to streamline maintenance and repairs on client equipment and systems.

• Establish and promote a safety first culture by driving safe work practices and timely training.

• Drive performance as measured by client’s KPI’s.

• Develop strong relationships with client managers to establish trust and credibility in the delivery of services.

• Analyze and resolve equipment failure issues and root causes, actualize corrective actions, escalating when necessary.

• Provide engineering guidance to techs as needed to ensure operations are aligned with site portfolio goals.

• Develop and manage operating expense budgets.

• Manage subcontractors and suppliers to deliver goods and services against contracts and expectations. Team Leader/Supervisor


January 2018 to October 2018

• Directed processing, warehouse, maintenance and bottling employee teams.

• Improved productivity measures, delivery, shipping and product processing in a startup bottling and packaging facility.

• Produced SOP's for each machine center for seamless operation of equipment.

• Coordinated with machine commissioning team to ensure maximum equipment performance and efficiency.

• Developed LOTO SOP's for each piece of equipment for proper safe lockout of equipment.

• Enforced safety regulations, quality standards and GMP's.

• Ensured attainment of manufacturing KPI's such as schedule adherence, productivity, and on time delivery were met.

Engineering Maintenance Manager

TaTa Global Beverages/Eight O'clock Coffee

July 2013 to November 2016

• Directed Plant Maintenance and Engineering Departments.

• Supervised machine efficiency and uptime, recommended and implemented upgrades, PM creation, scheduling and adherence, and MRO Inventory.

• Maintained a budget of 6M annually in addition to capital projects.

• Led maintenance team to world class maintenance standards.

• Utilized KPI's and metric tracking, increased focus on training, and implementation of standardized processes.

• Trained employees on plant safety, technology and corporate adherence.

• Procured and implemented a CMMS system within 120 days on the job (Maintainer).

• Supervised roof, HVAC, and compressor contractors.

• Implemented a barcode system for technicians to easily place parts on their work orders.

• Successfully aided the plant in passing BRC audit. Plant CI Manager / Six Sigma Black Belt

Kraft Foods

September 2009 to July 2013

• Headed the Six Sigma program as Plants CI Manager.

• Directed projects that utilized the DMAIC process.

• Ensured all lines in the plant were at least at a 3 sigma level.

• Savings within the first 5 months was over 200K.

• Certified 2 of 4 lines at 3 Sigma Level within 8 months with a goal of 1 for the year.

• Supervised KPI's and PM program.

• Directed maintenance team to world class standards by increasing focus on training and implementing standardized processes.

• Improved machine uptown and throughputs by 12%.

• Executed successful switch from Maximo to SAP Maintenance.

• Managed facility capital projects successfully and on budget.

• Supervised plant maintenance, budget, planning, scheduling, and maintenance safety programs. Maintenance OPS Manager

Advanced Technology Services/Eaton Corp

October 2006 to August 2009

• Developed and implemented project management, contractor management, PM implementation, cost savings attainment, and the overall maintenance strategy for the facility.

• $700K in cost savings during first 12 months of contract.

• Directed site maintenance within Aerospace manufacturer's facility.

• Developed and implemented management plans, programs, budgets and infrastructure to meet company and customer objectives.

• Created management plan for machine installs, contractors, and contracts.

• Achieve 6 consecutive record shipping months with new management plan.

• Prepared P&L reports, revenue growth, forecasts and budgets.

• Increased maintenance response time using CMMS, prioritization of work orders, predictive and preventative maintenance measures, implementation of operator performed maintenance and maintenance metrics.

• Developed TPM program for site enabling site to achieve 4-5 on ELS (Eaton Lean System) audit which was an increase of 3 points.

• Provided leadership, development and training for 15 technicians and 4 staff employees, including career development.

• Ensured teams met corporate objectives, Six Sigma, service quality, site excellence, continuous improvement, and cost savings.

• Delivered internal/ external presentations and metric reviews. Project Manager / Supervisor / Engineering Tech

John Deere Harvester Works

July 2000 to October 2006

• Project manager for implementation of plant-wide TPM, facility-wide installation of Maximo maintenance planning software, and cross-functional plant machinery criticality "Blitz" team that identified and established maintenance requirements on all critical equipment.

• Directed maintenance improvement team which garnered $50K in savings.

• Managed maintenance department engineering, which included machinery repair, preventive/ predictive maintenance, and OSHA inspections.

• Procured repair parts in a facility with $75M in capital equipment ($2M budget).

• Contracted suppliers to perform factory preventive maintenance ($3M budget).

• Coordinated new machinery and equipment procurement functions with manufacturing engineering unit.

• Supervised factory skilled trade UAW carpenters and pipefitters while ensuring the completion of all projects throughout the facility ($1.7M budget).

• Managed the factory supply crib with five staff and $8.3M+ in inventory.

• Developed a dock safety program to ensure the safe operation of over 50 truck spots.

• Reduced supply crib inventory by $310K to date through standardization and selling of obsolete materials.

Production Supervisor

• Supervised two departments with up to 50 UAW personnel in a sheet metal manufacturing environment.

• Increased housekeeping audit scores by 15%.

• Led department's continuous improvement (CI) process team that gained a 10% increase in productivity and increased employee pay and team morale.

• Generated record division safety incident rate, and an 8% increase in on-time delivery.

• Reduced inventory by 16% as an inventory reduction champion for the sheet metal division.

• Co-managed the factory-wide implementation of the Deere Production System, a lean, Kanban-based processes

• Managed manpower requirements, maintained work schedules, and processed payroll.

• Ensured adherence with safety rules and quality standards.

• Trained employees in OSHA and ISO.

• Controlled $3M in factory WIP inventory and managed tool and die storage areas.

• Oversaw 15 truckers delivering parts to all areas and modules within the factory. Naval Surface Forces Atlantic Fleet Y2K Officer

United States Navy

July 1996 to July 2000

• Facilitated Y2K compliance for 120 combatant and support ships and 68 shore commands of the US Atlantic fleet, specifically government off-the-shelf (GOTS) and non-program of record (NOR) systems.

• Developed Y2K protocol template used for US Naval forces Y2K preparedness around the globe.

• Inventoried all NOR and GOTS software used in the fleet and updated inventory.

• Received commendation from Surface Forces Atlantic Fleet Commander for Y2K work. Electronic Materials Officer / Division Officer / Weapons Officer

• Directed electronic technicians and fire control personnel while maintaining shipboard electronic equipment, radars, and weapons systems.

• Operated the close-in weapons system-the only anti-missile system aboard the ship.

• Increased operational readiness of ships electronics by 25%.

• All personnel were promoted on time or ahead of schedule and had a 100% retention rate.

• Received commendation for superior performance of duty while deployed in the Mediterranean Sea.

• Additional positions: Navy and Marine Corps relief command coordinator; head of morale, welfare, and recreation; operations department casualty reporting coordinator; combat information center officer; duty operations officer; boat officer; helm safety officer; and officer of the deck. Education

Master's in Business Administration and Management Saint Ambrose University

Bachelor's in Liberal Arts and Sciences

Siena Heights University


• Project Management (10+ years)

• Management (10+ years)

• Operations Management (10+ years)

• Cost Reduction (10+ years)

• Continuous Improvement (10+ years)

• Training & Development (10+ years)

• Maintenance (10+ years)

• Inventory Management (10+ years)

• Budget Development (10+ years)

• Auditing (10+ years)

• Production Management (10+ years)

• Logistics (10+ years)

• Lean

• Lean Manufacturing

• Plant Management

Certifications and Licenses

Lean Six Sigma Black Belt

September 2009 to Present

Additional Information

Areas of Expertise: Project Management, Operations Management, Continuous Improvement, Lean Manufacturing, Lean Six Sigma Black Belt, Process Implementation, Strategic Planning, Training and Development, Budget Administration, Manpower Planning, Reliability-Centered Maintenance, Quality Control, Inventory Control, Vendor Relations, Labor Relations, Team Facilitation, CMMS Implementation, TPM, RCA, SOP, and RCM

Select Achievements

• Developed a program to identify and standardize 700+ hoists factory-wide, achieving $150K savings.


• Coordinated a Six Sigma inventory reduction project that produced over $310K in savings. (Deere)

• Produced more than $100K in cost savings through the development of new vendor relationships.


• Managed the implementation of Lean Processes that improved factory-wide inventory accuracy by 38%. (Deere)

• Directed a team to increase productivity by 10% and reduce the safety incident rate by five points.


• Produced approximately $9M in cost savings to the US Navy as part of the Y2K compliance project.

• Configured logistics to deliver software to commands deployed worldwide. (Navy)

• Increased the operational readiness of equipment by 25%. (Navy)

• Improved machine availability to 99.3%. (ATS)

• Increased proactive maintenance ratio from 22% to 81% at Aerospace Manufacturer. (ATS)

• Identified over $200K in potential Six Sigma savings over the previous year. (Kraft)

• Consulted Mexico facilities to improve maintenance reliability, implement 5S, prepare for TPM audit, and improve overall maintenance processes. (ATS)

• Achieved 2 lines to 3 Sigma Level within 6 months against a goal of 1. (Kraft)

• Completed 2 separate Six Sigma Black Belt certification programs.

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