Administrative Assistant Program

Binta Diop

**** * ******* ** ******* WA *****

Cell phone 206-***-**** ● ********@*****.***

SKILLS

Proficiency with Microsoft Office, including Word, Excel, and PowerPoint.

Can use SAP software

Fluent in English and French

Knowledgeable about working with people from different backgrounds.

Work well independently as well as team player with the facility to develop and maintain effective relation with co-workers

Detail orientated and organized professional with critical thinking, planning, decision making and problem solving skills

Self- motivated and reliable person with customer service skills

Extensive research abilities, including internet and academic research.

Flexible with the ability to adapt easily to changes in the work environment

Able to prioritize and complete duties and responsibilities in a timely manner EDUCATION

2018 Bachelor of Science in Business Administration Maryland -USA University of Maryland University College 2016 Associate of Arts in Business

Maryland-USA Montgomery College

2005 Associate of Arts in International Trade

Dakar-Sénégal Ecole Supérieure Polytechnique

2002 High School Diploma

Dakar-Sénégal Fanaicha

EXPERIENCE

American Healthcare Services

6951 Martin Luther King Jr Way S #226 Seattle, WA 98118 United States 08/2021-Today

Administrative Assistant

Tasks

Answer phone calls and greet visitors

Process applications for new employees (caregivers)

Process intakes for new clients in liaison with case managers

Schedule appointments and maintain calendars

Call clients to check if they are satisfied with the service

Collate and distribute mails

Create and maintain filing systems, both electronic and physical

Monitor employees hours

Redington Senegal Limited SARL

Lot N 24 Pyrotechnie Mermoz VDN

Dakar- Senegal

07/2020-08/2021

Sales coordinator

Tasks

Communicate with sales team on a daily basis to make sure that the job is done properly

Handle coordination between sales team and other departments such as credit service and logistics service.

Send stock report to sales team every morning

Bill multiples orders in SAP

Check orders status in the system regularly to ensure that orders are delivered on time

Take back returns goods and process return in the system

Send and exchange emails with credit department to solve problems if there are some credit issues with some customers.

File customers’ documents

Supervisor: Sajin Nair, may be contacted upon request Institut Africain de Management (IAM)

Rue MZ 83 Dakar-Senegal

11/ 2018 – 07/2020

Program assistant of Master in International Business (MIB) and the Language Center Duties, Accomplishments and Related Skills:

Schedule different courses

Speak, listen and respond to students and professors’ questions, concerns and needs

Write weekly reports on the progress of the courses

Make sure courses and programs run smoothly

Create language courses

Campaign before classes start

Answer calls and emails from prospects wishing to take language courses

Administer international French tests (TFI) and Test Of English For International Communication

(TOEIC)

Respond to tenders from companies who wish to train their staff in English Supervisor: Mouhamadou Sow 77 743 36 03, may be contacted. U.S Federal Agency: Consumer Product Safety Commission 4330 East West Highway Bethesda, MD 20814 United States 05/2017 – 05/2018

Student Trainee

Duties, Accomplishments and Related Skills:

Worked in the procurement services office.

Did basic procurement contract work

Typed up handwritten reports for supervisor and manager.

Maintained records and enter data in Excel, Word, and SharePoint. Supervisor: Eddie Ahmad +1-301-***-****, may be contacted. Starbucks

4513 Wisconsin Ave NW, Washington, DC 20016 Washington DC, DC 20016 United States 10/2007 - 07/2009

Cashier

Duties, Accomplishments and Related Skills:

Greeted customers

Processed transactions (cash, checks, or cards)

Balanced drawers.

Supervisor: Anthony Tucker, +1-202-***-****, may be contacted. Five Star Premier Residences

8100 Connecticut Ave, Chevy Chase, MD 20815 Chevy Chase, MD 20815 United States 10/2008 - 07/2009

Waitress

Duties, Accomplishments and Related Skills:

Greeted residents

Presented menus

Took orders

Presented orders related to orders menus and made recommendations. Supervisor: Arcela +1301- 907-8895, may be contacted

Contact this candidate