Illinois University Customer Service
Resume:
Kristi Clayton
Charleston, IL *****
******************@***********.***
To obtain a position to utilize my interpersonal an intellectual talents and skills to the best of my ability.
Authorized to work in the US for any employer
Work Experience
Store Manager
rue21 - Mattoon, IL
April 2017 to Present
• Managed a staff of 9 employees
• Managed daily operations, administrative duties, scheduling, and sales
• Interviewed, hired, trained, and supervised new staff members
• Performed official money count every day
• Coordinated schedules and assigned team members' shifts
• Conducted training sessions
• Ensured consistent store productivity and metrics that increased sales and profitability
• Demonstrated excellent people skills in both client and employee relationships Assistant Store Manager
rue21 - Mattoon, IL
September 2016 to April 2017
• Applied all guidelines and procedures through the use of the company's project manager task system
• Met deadlines for inventory counts and wrote incident reports as needed; prepared bank deposits
• Merchandised and advertised numerous products to ensure success of sales as well as ordering products that were low in inventory
• Opened and closed the store according to safety guidelines of the company
• Maintained efforts of being a strong, influential team leader by ensuring excellent customer service was being provided daily
Teller/Financial Retail Specialist
Credit Union 1 a unique financial institution - Charleston, IL 2012 to 2016
• Promote Credit Union 1 products and services based on customer needs
• Meet, set and exceed sales goals
• Completing all member transactions
Emergency Registration Clerk
Sarah Bush Lincoln Health Center - Mattoon, IL
2010 to 2011
• Register Patients in a timely manner
• Verify insurance and identity for billing and treatment security
• Confidentiality forms signed and HIPAA laws followed
• Excellent customer service given to all patients and families Assistant Manager of Merchandising
Polo Ralph Lauren - Tuscola, IL
2008 to 2009
• Responsible for driving sales by analyzing business trends
• Merchandising the store in order to gain a profit on merchandise
• Trained and managed 24 associates to adhere to customer service and selling standers
• Daily operations of managing the store to exceed sales plan Center Manager
LA Weight Loss - Champaign, IL
2007 to 2008
• Trained counselors to meet and exceed sales goals
• Maintained an average 150 clientele
• Created individualized meal plans for clients
First Assistant Store Manager
Maurices - Charleston, IL
2004 to 2007
• Achieved Plateau Goal of $800,000.00 annual volume in fiscal year 2005
• Recognized as Top Sales Producer in the store with an average 33% of the store volume
• Utilized networking skills to recruit new associates Store Manager
Elder-Beerman - Frankfort, KY
2003 to 2004
• Supervised an average of 76 employees
• Managed 9.7 million dollars in sales volumes
• Trained store employees on organizational standards Assistant Store Manager
Elder-Beerman - Terre Haute, IN
2001 to 2003
• Oversaw 19 Sales Managers and 70 Sales Associates
• Managed 11.7 million dollars in sales volume
• Supervised entire operation of the store
Education
Bachelor of Science
Eastern Illinois University
Skills
• Key Holder
• ASM
• Team Lead
• Retail Management
• Marketing
• training
• Coaching
• Organizational Skills
• Inventory Management
• Customer Service Skills
• Inventory Management
• Marketing
• Microsoft Word
• Organizational Skills
• Word
• Loan Officer Experience (1 year)
• Banking (3 years)
• Computer Skills (3 years)
• Financial Services (3 years)
• Business Analysis
• Management
• Store Management Experience
• Merchandising
• Business Development
Contact this candidate