Experience:

Remy Wimbro

*** ***** ***** ****** ************, PA 19139 Phone: 267-***-**** Email: adpqyy@r.postjobfree.com

Home Healthcare Associate, Illuminated Hearts 4/2018-Present

■ Enables patients to stay in their homes by monitoring and recording patient condition, providing support and personal services, and teaching families

■ Monitors patient condition by observing physical and mental condition, intake and output, and exercise

■ Supports patients by providing housekeeping and laundry services, shopping for food and various household

requirements, preparing and serving meals and snacks, and running errands

■ Assists patients by providing personal services, such as, bathing, dressing, and grooming

■ Helps patients care for themselves by teaching use of cane or walker, special utensils to eat, special techniques and

equipment for personal hygiene

Customer Service Representative-Disbursements, Prudential Financial 5/2014- 1/2017

■ Reconciled more complex and functionalized transactions related to money out handling

■ Processed customer request resulting from mail and telephone referrals

■ Performed reconciliation of remittance and disbursement related items, i.e. returned checks, loans, cancelling policies, address

changes

■ Participated in minimal outbound calls to customers, agents or third parties to gather policy information or resolve customer

request

Customer Service Representative Cash Management, Prudential Financial 3/2007-5/2014

■ Reconcile “Paid as Billed” payments using various Prudential Financial systems ■ Analyzed and determined when to reinstate lapsed policies

■ Processed payments that need to utilize dividend options

■ Reallocated money to appropriate funds on investment policies

■ Input client information into system via Remit Input System

■ Created an audit trail and preparing clients checks for bank deposit within same day service objective ■ Managed and/or directed complaint cases to appropriate area(s)

Imaging Processor, State Farm Insurance 11/2006-3/2007

■ Prepared and labeled claims for scanning into the computer system for the adjusters to access/ view anywhere within the company system

Floating BSA 1, M&T Bank 10/2005-11/2006

■ Provided day-to-day account servicing needs, opening and closing of accounts ■ Performed daily customer banking needs

Senior CSR/Evening Supervisor, Sovereign Bank 09/2004-09/2005

■ Performed daily banking needs

■ Provided customer service

■ Performed weekly cash shipments and executed daily negotiable audits ■ Processed teller differences and bank secrecy act reports

Education:

Cheney University of Pennsylvania

Skills:

Excellent communication skills; well-organized; team player

Proficient in Microsoft Office, multiple databases, familiar with systems application, and data entry

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