LAWRENCE OJONUGWA PHILIP

HND OND PGD-AML-FC DIP.ISCL PGDM MCIN MACFE MciPurs ANIMN ISCSTMN ICSP

BANKING INTERNAL CONTROL AUDIT COMPLIANCE FRAUD INVESTIGATIONS SUPERVISION adpqxk@r.postjobfree.com 080********

https://www.linkedin.com/in/philip-ojonugwa-lawrence-cfe-dcp-pgd-aml-financial-compliance-ab511193/ ABOUT ME

Internal Control and Compliance Personnel, Compliance Expert and an Investigations/Fraud Specialist, A graduate of the Federal Polytechnic Idah with a Higher National Diploma in Marketing, Post Graduate Diploma in AML and Financial Compliance with Marketing, Certifications from Compliance Institute Nigeria (CIN), Association Certified Fraud Examiner (ACFE) and Institute of Strategic Customer Service and Trade Management of Nigeria (ISCSTMN), Core management experience from First Bank of Nigeria Limited, Fairy’s Pastries Nigeria Limited and Chemiron International Limited, Result oriented and will add value to prospective organizations, Confident of an increase in organizational growth and development.

SKILLS

Banking

Internal Control

Operations

Audit

Microsoft office

Fraud E-Fraud

Administration

Investigations

CERTIFICATIONS

Rablowoods Counter Fraud Learning and Advisory Center: PGD-AML and Financial Compliance – 2020

SIITGO DISTANCE LEARNING by Scholars Global Technology Chandīgarh India - Diploma in Information Security and Cyber Law – 2017

National Institute of Marketing of Nigeria: Chartered – Post Graduate Diploma in Marketing – 2016

Federal Polytechnic Idah Kogi State Nigeria - HND - Marketing - 2008

Federal Polytechnic Idah Kogi State Nigeria - OND - Business Administration and Management Studies - 2005

Babson Computer Technology and Training Institute - Cert. in Computer Appreciation/Structural Programming - 2009

Compliance Institute Nigeria (CIN) – Member

Association Certified Fraud Examiner (ACFE) – Member

Certified Institute of Purchasing and Supply Administration of Nigeria (MciPurs) – Member

National Institute of Marketing Nigeria (ANIMN) – Associate Member

Institute of Strategic Customer Service and Trade Management of Nigeria (ISCSTMN) - Member

Institute of Certified Sales Professional (ICSP) - Member CAREER EXPERIENCES

FIRST BANK OF NIGERIA LIMITED

Fraud Analyst Investigator (E-Transaction)

2015 – Present

FAIRY`S PASTRIES NIGERIA LIMITED

Sales Supervisor

2014

AYBEEMULTILIFE DRINKS LIMITED

Marketing Officer

2013

Information Security

Communications

Service Management

Customer Service

Team Lead

Supervision

Management

Client Relations

CHEMIRON INTERNATIONAL LIMITED

Sales Representative

2012

OPKE LOCAL GOVERNMENT COUNCIL OREROKPE DELTA

Management Staff NYSC

2009 - 2010

COMPUTERS AND ALLIED SERVICES LIMITED KADUNA

Industrial Trainee

2006

ACHIEVEMENTS AND CORE OPERATIONS AT FIRST BANK OF NIGERIA LIMITED

Monitoring events and responses with log monitoring, Intellinx administration, and incident response.

Focusing on operational security administration, which entails identity and access management of online transfers and card transactions.

Verifying that online transactions are consummated by real account holders.

Reporting rendition of various treated incidences and exceptions

Coordinate and ensuring prevention and /or detection of IT operational frauds/lapses/business losses for the Bank.

Participate in supervising the provision of quality assurance and change management process for the bank.

Correlate and Analyze electronic transactions of an average of a hundred and fifty customers daily to differentiate fraudulent transactions from genuine transactions.

Implement more efficient systems of tracking and recovering funds lost by customers who have been defrauded, resulting in a 90% drop in losses.

Decrease cost of virtual investigation via telephone by 60% through the deployment of advanced data mining techniques.

Follow the accurately operational processes and procedures to properly analyze, escalate, and assist in remediation of critical online real-time banking and MasterCard transactions.

Monitor various security technologies (Intellinx) used to analyze online banking and MasterCard transaction of customers.

E- Channel transaction monitoring.

Perform thorough investigation, detection, prevention, and minimization of losses through analysis of suspicious transactions as generated by transaction monitoring systems within 24/7.

Detail fraud investigation and reporting.

Lunch and track investigation to resolutions.

Ensuring that incidences are promptly responded to.

Verifying that online transactions are consummated by account holders.

Ensure effective customer service delivery.

Supervise, train and mentor new teammates in the art of electronic fraud detection. ACHIEVEMENTS AND CORE OPERATIONS AT FAIRY`S PASTRIES NIGERIA LIMITED

Directed, managed and motivated the sales team members so that they can together achieve the sales target or set figures.

Developed strategies for selling products designing tactics through which maximum revenue can be earned.

Assist the sales manager to resolve customer complaints and issues within the sales development for smooth functioning.

Managed the employee related issues and monitoring calls

Delegated of work or duties to different individuals working on the various job position within sales department

Supervise the various shift structures appointed to different employee or sake team member.

To ensure that every team member works in a way is directed towards achieving the desire sales figures.

Ensure that all the employees adhere to the company’s policies and rules and work as per the instructions giving to them. ACHIEVEMENTS AND CORE OPERATIONS AT AYBEEMULTILIFE DRINKS LIMITED

Prepared, Planned and project managing the publication of all publicity material to maximize brand promotion.

Created marketing campaigns and collaborating with the company’s external PR agency to see them executed.

Created and developed new Innovative ways to communicate the company message to their existing customers.

Contributed to the annual sales and marketing plan

Planned and projected managing marketing events and evaluating their success

Evaluated the effectiveness of all marketing programs

Support the marketing manager in day-to-day marketing activities. ACHIEVEMENTS AND CORE OPERATIONS AT CHEMIRON INTERNATIONAL LIMITED

Present, promote and sell products and services using solid argument to existing and prospective customers.

Perform cost-benefit and need analysis of existing and potential customers to meet their needs.

Establish, develop and maintain positive business and customer relationship.

Reach potential customers through cold calling.

Expedite the resolution of customer problems and complaints to maximize satisfaction.

Achieve agreed upon sales target outcomes within schedule.

Coordinate sales effort within team members and another department.

Analyze the territory and market’s potential, tract sales and status report.

Keep abreast of best practices and promotional trends.

Supply management with report on customer needs, problems, interest, competitive activities and potential for new product and services

Continuously improve through feedback.

OTHER ACHIEVEMENTS

High sense of integrity and honesty

Ability to work under pressure and under minimal supervision.

Proven people skills and team spirit

Result-oriented team leader, great motivator and solution-driving

Highly energetic, capable of multi-tasking efficiently, with key attention to details

Analytical Skills

Good Communication and Presentation Skills

TRAININGS

Corporate Strategy

Workplace Emotional Intelligence

Communicating with Impact

Finacle 10 Simulation

Fraud and Investigation

Intellinx and Mastercard Connect

Exceptional Customer Service

Selling Financial Services

Finance for Non-Finance Manager

Personal Excellence and Productivity Program

BIO-DATA

Sex: Male

Nationality: Nigerian

Location: Lawanson Surulere Lagos Nigeria

Health Status: Fit

Language Proficiency: English, Hausa and Igala

REFERENCE: AVAILABLE ON REQUEST

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