Yomeka Southerland
Shubuta, MS *****
adpqx6@r.postjobfree.com
#readytowork
Authorized to work in the US for any employer
Work Experience
Tester
Howard’s - Laurel, MS
October 2018 to September 2020
Tester Transformers
Med Tech/Caregiver/Night Supervisor
Ivy Springs Manor Assisted Living and Memory Care - Buford, GA September 2012 to April 2018
Ivy Springs Manor (3177 Gravel Springs Rd, Buford, GA 30519)
• Administer medications following established guidelines, policies and procedures, and state law
• Assist residents with activities of daily living as specified in the resident's service and care plan
• Assist residents with bathing, dressing or undressing, grooming, transferring, toileting, and escort to and from appointments and other destinations.
• Responsible for documenting in resident records any significant changes in resident's condition and report such changes to the Resident Services Director
• Take vital signs, including respirations, temperature, blood pressure and pulse and record information appropriately
• Responsible for participating in and supporting activity program
• Provide companionship to residents
• Monitor environment for safety or to maintain well-being of residents
• Report incidents to the Resident Services Director and/or Assisted Living Director using the appropriate forms
• Occasional light housekeeping, such as bed making and changing of linens
• Ensure that the resident's service and care plan is implemented Emeritus at Lake Springs Campus
Med Tech - Buford, GA
September 2011 to April 2018
30518)
• Administered prescribed medications to patients and maintained related medical records under supervision of NURSE, GENERAL DUTY: Verified identity of patient receiving medication and records name of drug, dosage, and time of administration on specified forms or records.
• Presented medication to patient and observed ingestion or other application, or administered medication, using specified procedures.
• Took vital signs or observed patients to detect responses to specified types of medications and prepared report or notified designated personnel of unexpected reactions.
• Gave direct patient care, such as bathing, dressing, and feeding patients, and assisted in examinations and treatments.
• Occasionally received supply of ordered medications and apportion, mix, or assembled drugs for administration to patient.
• Recorded and restocked medication inventories.
Certified Nursing Assistant
Hopewell Health Care Center - Hopewell, VA
March 2009 to September 2010
23860)
• Provided direct care to the residents of the healthcare center, assisted them in Activities of Daily Living under the direction and supervision of a professional nurse.
• Bathed, dressed, and undressed residents.
• Served and collected food trays, and fed residents.
• Measured and recorded weight, temperature, blood pressure, pulse and respiration rates, and food and fluid intake and output as directed
Customer Relations/Night Auditor
Holiday Inn Express - Selma, NC
2009 to 2010
• Served 100's of customers per night
• Posted room charges and taxes to guest accounts.
• Processed guest charges voucher and credit card vouchers.
• Posted guest charge purchase transactions not posted by the front office cashier.
• Transferred charges and deposits to master accounts.
• Verified all account postings and balances.
• Monitored the current status of coupon, discount, and other promotional programs.
• Tracked room revenues, occupancy percentages, and other front office statistics.
• Prepared a summary of cash, check, and credit card activities.
• Summarized results of operations for management.
• Operated PMS, typewriters, and other front office equipment.
• Performed check-in and check-out procedures.
Customer Relations/Night Auditor
Comfort Inn - Crewe, VA
2007 to 2008
• Served 100's of customers per night
• Posted room charges and taxes to guest accounts.
• Processed guest charges voucher and credit card vouchers.
• Posted guest charge purchase transactions not posted by the front office cashier.
• Transferred charges and deposits to master accounts.
• Verified all account postings and balances.
• Monitored the current status of coupon, discount, and other promotional programs.
• Tracked room revenues, occupancy percentages, and other front office statistics.
• Prepared a summary of cash, check, and credit card activities.
• Summarized results of operations for management.
• Prepared of End of day procedure.
• Ran end of day process in property management software (PMS).Used principles of auditing, balancing, and closing out accounts.
• Operated PMS, typewriters, and other front office equipment.
• Performed check-in and check-out procedures.
Education
High school diploma
Ashford University
Present
Robeson Community College
Skills
• ACCESS (Less than 1 year)
• CUSTOMER SERVICE (Less than 1 year)
• EXCEL (Less than 1 year)
• EXCELLENT CUSTOMER SERVICE SKILLS (Less than 1 year)
• MS WORD (Less than 1 year)
• Cna Certified
• Med Tech
• CNA
• Memory Care
• Auditing
• Patient Care
• Vital Signs
• Alzheimer's Care
• Medication Administration
• Office Administration
Certifications and Licenses
Driver's License
CNA
CPR Certification
Additional Information
SKILLS
• Computer skills - including MS Word, Excel, PowerPoint, Access and Outlook
• Excellent customer service skills.
• Effective communicator, attentive, patient, and diplomatic.
• Sincerely enjoy working well with people, in person and over the phone.
• Skilled at building positive relationships and communicating will with patrons
• Competent at managing responsibilities in a fast paced environment