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Night Supervisor Front Office

Location:
Arkansas
Posted:
December 26, 2021

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Resume:

Yomeka Southerland

Shubuta, MS *****

adpqx6@r.postjobfree.com

601-***-****

#readytowork

Authorized to work in the US for any employer

Work Experience

Tester

Howard’s - Laurel, MS

October 2018 to September 2020

Tester Transformers

Med Tech/Caregiver/Night Supervisor

Ivy Springs Manor Assisted Living and Memory Care - Buford, GA September 2012 to April 2018

Ivy Springs Manor (3177 Gravel Springs Rd, Buford, GA 30519)

• Administer medications following established guidelines, policies and procedures, and state law

• Assist residents with activities of daily living as specified in the resident's service and care plan

• Assist residents with bathing, dressing or undressing, grooming, transferring, toileting, and escort to and from appointments and other destinations.

• Responsible for documenting in resident records any significant changes in resident's condition and report such changes to the Resident Services Director

• Take vital signs, including respirations, temperature, blood pressure and pulse and record information appropriately

• Responsible for participating in and supporting activity program

• Provide companionship to residents

• Monitor environment for safety or to maintain well-being of residents

• Report incidents to the Resident Services Director and/or Assisted Living Director using the appropriate forms

• Occasional light housekeeping, such as bed making and changing of linens

• Ensure that the resident's service and care plan is implemented Emeritus at Lake Springs Campus

Med Tech - Buford, GA

September 2011 to April 2018

30518)

• Administered prescribed medications to patients and maintained related medical records under supervision of NURSE, GENERAL DUTY: Verified identity of patient receiving medication and records name of drug, dosage, and time of administration on specified forms or records.

• Presented medication to patient and observed ingestion or other application, or administered medication, using specified procedures.

• Took vital signs or observed patients to detect responses to specified types of medications and prepared report or notified designated personnel of unexpected reactions.

• Gave direct patient care, such as bathing, dressing, and feeding patients, and assisted in examinations and treatments.

• Occasionally received supply of ordered medications and apportion, mix, or assembled drugs for administration to patient.

• Recorded and restocked medication inventories.

Certified Nursing Assistant

Hopewell Health Care Center - Hopewell, VA

March 2009 to September 2010

23860)

• Provided direct care to the residents of the healthcare center, assisted them in Activities of Daily Living under the direction and supervision of a professional nurse.

• Bathed, dressed, and undressed residents.

• Served and collected food trays, and fed residents.

• Measured and recorded weight, temperature, blood pressure, pulse and respiration rates, and food and fluid intake and output as directed

Customer Relations/Night Auditor

Holiday Inn Express - Selma, NC

2009 to 2010

• Served 100's of customers per night

• Posted room charges and taxes to guest accounts.

• Processed guest charges voucher and credit card vouchers.

• Posted guest charge purchase transactions not posted by the front office cashier.

• Transferred charges and deposits to master accounts.

• Verified all account postings and balances.

• Monitored the current status of coupon, discount, and other promotional programs.

• Tracked room revenues, occupancy percentages, and other front office statistics.

• Prepared a summary of cash, check, and credit card activities.

• Summarized results of operations for management.

• Operated PMS, typewriters, and other front office equipment.

• Performed check-in and check-out procedures.

Customer Relations/Night Auditor

Comfort Inn - Crewe, VA

2007 to 2008

• Served 100's of customers per night

• Posted room charges and taxes to guest accounts.

• Processed guest charges voucher and credit card vouchers.

• Posted guest charge purchase transactions not posted by the front office cashier.

• Transferred charges and deposits to master accounts.

• Verified all account postings and balances.

• Monitored the current status of coupon, discount, and other promotional programs.

• Tracked room revenues, occupancy percentages, and other front office statistics.

• Prepared a summary of cash, check, and credit card activities.

• Summarized results of operations for management.

• Prepared of End of day procedure.

• Ran end of day process in property management software (PMS).Used principles of auditing, balancing, and closing out accounts.

• Operated PMS, typewriters, and other front office equipment.

• Performed check-in and check-out procedures.

Education

High school diploma

Ashford University

Present

Robeson Community College

Skills

• ACCESS (Less than 1 year)

• CUSTOMER SERVICE (Less than 1 year)

• EXCEL (Less than 1 year)

• EXCELLENT CUSTOMER SERVICE SKILLS (Less than 1 year)

• MS WORD (Less than 1 year)

• Cna Certified

• Med Tech

• CNA

• Memory Care

• Auditing

• Patient Care

• Vital Signs

• Alzheimer's Care

• Medication Administration

• Office Administration

Certifications and Licenses

Driver's License

CNA

CPR Certification

Additional Information

SKILLS

• Computer skills - including MS Word, Excel, PowerPoint, Access and Outlook

• Excellent customer service skills.

• Effective communicator, attentive, patient, and diplomatic.

• Sincerely enjoy working well with people, in person and over the phone.

• Skilled at building positive relationships and communicating will with patrons

• Competent at managing responsibilities in a fast paced environment



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