ROBERT

BURGESS

adpqwl@r.postjobfree.com

530-***-****

Santa Maria, CA 93455

SKILLS

Decision Making

Testing Data Documentation

Corrective Action Recommendations

Sound Judgment

Rejected Materials Disposal

Manual and Finger Dexterity

Defect Removal

Mathematical Calculation

EDUCATION

Cordova High School

Rancho Cordova, CA • 06/1989

High School Diploma

CERTIFICATIONS

Forklift Operator, Sunwest Milling - 9/8/2008-5/1/2019

CPR, Sunwest Milling - 10/1/2008-5/1/2019

PROFESSIONAL SUMMARY

Skilled Quality Control Inspector focused on performing appropriate and useful analysis of products and component materials in order to drive quality improvements in manufacturing environments. Detail-oriented Quality control.

All aspects of Managing the 4th largest rice mill in the world.

WORK HISTORY

Express Personnel - Quality Control Inspector

Chico, CA • 06/2021 - 09/2021

Monitored performance and generated reports detailing quality of product and defect rates.

Evaluated components and final products against quality standards and manufacturing specifications.

Performed visual inspections and non-destructive tests where appropriate.

Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.

Noted trends in product quality and functionality to determine problem areas and plan for improvements to processes.

Sampled 90% of products for detailed analysis

Sunwest Milling - Packaging Manager

Biggs, CA • 09/2008 - 05/2019

Assisted with quality and production process improvements to support new packaging initiatives.

Monitored team work performance and elevated production or personnel issues to management.

Oversaw incoming packaging products and monitored quality of outgoing products to comply with specifications.

Labeled, recorded and inspected packaging to prepare for shipment or storage.

Performed packaging tasks alongside team to demonstrate proper methods according to labor plan and assigned tasks.

Supported new employees with training in proper stripping, packaging, inventory management and cleaning.

Scheduled all production, staffing, and shipping.

Provided upper Management with multiple daily and monthly performance reports.

Conducted all interviews and hiring. Provided all disciplinary actions as well as performance reviews.

Assisted with safety department with all recommendations along with implementation of policies adopted.

Provided all forklift training and operational overview.

Operated and instructed all employees on inventory control software.

Managed production of 30,000 thousand production units daily along withe 70 truckloads shipped daily.

Worked with senior leadership to complete under-budget management on complex issues

Recognized low-cost suppliers and managed deliveries to cut downtime and save costs

Evaluated production schedules and orders to arrange required materials and plan staffing needs

Oversaw hiring processes for over 50 permanent and temporary seasonal staff

Applied lean principles to improve workflow and quality and reduce waste

Analyzed and determined resolutions to multi-faceted issues that affected management and business objectives

Updated logs and submitted timely reports detailing activities in line with regulatory standards

Coordinated company projects and programs that supported manufacturing function

Utilized proven problem-solving techniques to improve customer satisfaction and vendor relations

Collected samples for laboratory analysis

Managed and allocated $5000,000 in production budget funds and approved expenditures to oversee spending

Surpassed company objectives by cooperating with staff and team members to share and actualize processes to accomplish established goals

Managed personnel by implementing company policies, procedures, work rules and disciplinary action

Collaborated with technical and administrative teams to develop and implement successful corrective plans

Trained in and implemented emergency response procedures to protect team members and property

Identified areas for business improvements and utilized client feedback to drive developments

Diagnosed and corrected issues with systems, components and controllers

Planned operations to meet established schedules, factoring in order demands and business forecasts

Minimized lags by leading and scheduling personnel, boosting morale and implementing new protocols

Brenton Safety - Outside Sales Representative

Longview, WA • 03/2001 - 01/2008

Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.

Showcased product features to customers and discussed technical details to overcome objections and lock in sales.

Computed total costs and profit requirements for customer sales to provide accurate pricing.

Contributed ideas and offered constructive feedback at weekly sales and training meetings.

Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.

Established new accounts through cold calling and personal visits to potential customers.

Managed territory budget to support development of regional and territory leads.

Collaborated with vendor representatives and company customers to set up optimal delivery schedules.

Completed daily outbound calls, up to 12 hours per day

Built and cultivated long-term quality relationships with over 75 clients by addressing needs and providing superior customer service

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