Control Inspector Forklift Operator
Resume:
ROBERT
BURGESS
********@******.***
Santa Maria, CA 93455
SKILLS
Decision Making
Testing Data Documentation
Corrective Action Recommendations
Sound Judgment
Rejected Materials Disposal
Manual and Finger Dexterity
Defect Removal
Mathematical Calculation
EDUCATION
Cordova High School
Rancho Cordova, CA • 06/1989
High School Diploma
CERTIFICATIONS
Forklift Operator, Sunwest Milling - 9/8/2008-5/1/2019
CPR, Sunwest Milling - 10/1/2008-5/1/2019
PROFESSIONAL SUMMARY
Skilled Quality Control Inspector focused on performing appropriate and useful analysis of products and component materials in order to drive quality improvements in manufacturing environments. Detail-oriented Quality control.
All aspects of Managing the 4th largest rice mill in the world.
WORK HISTORY
Express Personnel - Quality Control Inspector
Chico, CA • 06/2021 - 09/2021
Monitored performance and generated reports detailing quality of product and defect rates.
Evaluated components and final products against quality standards and manufacturing specifications.
Performed visual inspections and non-destructive tests where appropriate.
Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
Noted trends in product quality and functionality to determine problem areas and plan for improvements to processes.
Sampled 90% of products for detailed analysis
Sunwest Milling - Packaging Manager
Biggs, CA • 09/2008 - 05/2019
Assisted with quality and production process improvements to support new packaging initiatives.
Monitored team work performance and elevated production or personnel issues to management.
Oversaw incoming packaging products and monitored quality of outgoing products to comply with specifications.
Labeled, recorded and inspected packaging to prepare for shipment or storage.
Performed packaging tasks alongside team to demonstrate proper methods according to labor plan and assigned tasks.
Supported new employees with training in proper stripping, packaging, inventory management and cleaning.
Scheduled all production, staffing, and shipping.
Provided upper Management with multiple daily and monthly performance reports.
Conducted all interviews and hiring. Provided all disciplinary actions as well as performance reviews.
Assisted with safety department with all recommendations along with implementation of policies adopted.
Provided all forklift training and operational overview.
Operated and instructed all employees on inventory control software.
Managed production of 30,000 thousand production units daily along withe 70 truckloads shipped daily.
Worked with senior leadership to complete under-budget management on complex issues
Recognized low-cost suppliers and managed deliveries to cut downtime and save costs
Evaluated production schedules and orders to arrange required materials and plan staffing needs
Oversaw hiring processes for over 50 permanent and temporary seasonal staff
Applied lean principles to improve workflow and quality and reduce waste
Analyzed and determined resolutions to multi-faceted issues that affected management and business objectives
Updated logs and submitted timely reports detailing activities in line with regulatory standards
Coordinated company projects and programs that supported manufacturing function
Utilized proven problem-solving techniques to improve customer satisfaction and vendor relations
Collected samples for laboratory analysis
Managed and allocated $5000,000 in production budget funds and approved expenditures to oversee spending
Surpassed company objectives by cooperating with staff and team members to share and actualize processes to accomplish established goals
Managed personnel by implementing company policies, procedures, work rules and disciplinary action
Collaborated with technical and administrative teams to develop and implement successful corrective plans
Trained in and implemented emergency response procedures to protect team members and property
Identified areas for business improvements and utilized client feedback to drive developments
Diagnosed and corrected issues with systems, components and controllers
Planned operations to meet established schedules, factoring in order demands and business forecasts
Minimized lags by leading and scheduling personnel, boosting morale and implementing new protocols
Brenton Safety - Outside Sales Representative
Longview, WA • 03/2001 - 01/2008
Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
Computed total costs and profit requirements for customer sales to provide accurate pricing.
Contributed ideas and offered constructive feedback at weekly sales and training meetings.
Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
Established new accounts through cold calling and personal visits to potential customers.
Managed territory budget to support development of regional and territory leads.
Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
Completed daily outbound calls, up to 12 hours per day
Built and cultivated long-term quality relationships with over 75 clients by addressing needs and providing superior customer service
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