Tally Customer Service

- *.* years

- * years

BEERU T

************@*****.***

996-***-****

**/ ************* ****** *. ***** Chennai-600017

Objective

To work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately.

Education

Park Matriculation Higher Secondary School

SSLC - 60%

Justice Basheer Ahmed Sayed Memorial Matriculation Higher Secondary Boys School State Board -78%

Madras Christian College

Bachelors of Business Administration - 64%

Experience

: WELLS FARGO EGS INDIA PVT. LTD.

: Fraud and claim operational specialist 3 Roles and responsibility

• Handling debit cards disputes, issuing chargeback for visa cards.

• Identification of fraud by using the applications DAT, MARS and Hogan.

• After determining the charges are fraud, will issue Provisional credits to the customer.

• Adjusting interest charges and fee if applicable in Hogan application.

• Analyzing and posting GL entry adjustments using Etran application for any discrepancies in GL accounts.

Review the case id and verify the rejected reason

Adjust fraud type and change

Review the case id and verify whether the case has chargeback right Personal Skills

Fraud Trends

Communication

Customer Service

Financial Institutions

https://www.linkedin.com/in/beer

u-t-a5712814b

Internship

Financial data Analysis

Identify the company strategies

Identify the gross profit margin of the company

Identify revenue growth and revenue concentration

Achievements & Awards

Promototed to Fraud and claim operational specialist 3 Top performer for the month of January,February, and August R & R award

Share sucess award

Language

Hindi

Tamil

English

Nepali

Activities

Members of sparsh

Participating in social activities

Skills

Statistical Package for the Social Sciences,

Microsoft Office

Tally

Contact this candidate