Kristy Anne Owen

*** ***** **** ****** ******** Township, PA 15136 • 412-***-****

EDUCATION

Duquesne University

May 1999

Bachelor’s Degree Accounting

WORK EXPERIENCE

Logistics Movement Services Coordinator III

United States Steel Corporation

August 2014 - Current

Created and implemented new process to scheduled, tendered and secured USS truck shipments from processors outside Oracle Transportation Management (OTM) system

Assured and managed Just-In-Time truck deliveries for USS customers using Oracle Transportation Management (OTM) system – approximately 1000 loads per day

Created securing customer’s truck shipments by way of the Customer Truck Line and LTL shipments

Communicated daily truck deliveries and lane capacities within the USS supply chain departments

Analyzed and prepared recommendations for efficient carrier lane utilization for over 2000 lanes

Performed in depth analysis to review rates and introduce several cost reductions.

Trained new employees in both logistics and customer service

Developed carrier scorecards to measure key performance indicators (KPI) on monthly and quarterly basis

Analyzed and published monthly key performance indicators (KPI) to team and upper management including General Manager and Vice President

Attended various meetings with core carriers reviewing rates, allocations and permit laws

Created accounts for new users, both carrier and customer, and trained them on various programs and systems

Maintained daily communication with various members of Sales and Customer Service teams as well as mill planning personnel

Member of Carnegie Way Cost Reductions Initiative team – saving over $200,000 yearly

Member of Carnegie Way Employee Engagement team

Carnegie Way 201 Graduate – Lean Six Sigma tools

Taught classes to introduce fellow employees Lean Six Sigma tools such as swim lane diagrams and TIM WOODS

Received Individual Achievement Award for management of key inventory in supply chain and avoided production interruption

Logistics Representative II Truck Pricing

United States Steel Corporation

August 2012 – August 2014

Negotiated and maintained OTM truck rates, providing carriers proper documentation with rate change when necessary

Obtained proof of delivery for shipments when requested by carriers or customers

Analyzed Premium Spend to reduce ‘in house’ costs

Researched and entered past due invoices from

Processed and reconciled purchase orders for 3PL carriers

Analyzed and updated fuel surcharge rates

Investigated and processed all overpayment and balance due invoices

Provided daily morning reports for management

Participated in developing various OBIEE reports with systems and ERP teams

Created automated shipping reports for management

Created new morning report for Dispatch team

Member of non-optimal freight team to analyze spending patterns and implement procedures to reduce waste

Provided quarterly reports to Safety Manager to review with various carriers on safety when entering mill

Customer Representative II – North American Flat Roll

United States Steel Corporation

May 2010 – August 2012

Controlled coil purchases from US Steel Canadian plant to supply Canadian customers on weekly basis

Maintained CCI customs and NAFTA certifications for all Canadian and Mexican transactions

Processed orders for appliance service centers, entering each into system within time frame of promise date

Maintained Supply Chain inventory for appliance direct buy inventory

Provided weekly status updates for various customers

Worked with Treasury to resolve outstanding payment discrepancies for all appliance customers and service centers

Maintained open communication with customer, verifying orders were processed and shipped within a timely manner

Worked with implementing LRD process on Mabe orders previously entered in COPs

Participated in conversion of order entry from Opex to Oracle based software

Credit Analyst/Accounts Receivable

Transtar Inc (US Steel Subsidiary)

April 2009 – May 2010

Deposited payments received from customers for all railroad and waterway properties

Contacted various customers to discuss payments of outstanding invoices over 30 days with follow up procedures on all items as they continue to be listed as past due

Worked with various EJE customers to resolve issues that resulted from the sale of the Elgin Joliet and Eastern Railway to the Canadian National Railway

Answered daily phone calls from various customer questions including but not limited to billing inquires

Worked with various internal departments to resolve outstanding claims on customer accounts

Worked with various members of Marketing department to resolve past due accounts

Worked with various US Steel accounting departments to resolve outstanding invoices and provide any necessary documentation

Prepared month end reports showing all Open Accounts Receivable balances and reconciling them to General Ledger accounts

Prepared monthly bankruptcy reports

Provided month end reports to all US Steel plants listing all intercompany receivables

Cost Analyst

Transtar Inc (US Steel Subsidiary)

December 2006 – April 2009

Developed profit and loss, cash and statistical forecasts for two transportation companies

Developed profit and loss, cash and statistical forecasts for one holding company

Analyzed deviations from forecasts, Review journal entries for accuracy

Tracked and analyzed capital expenditures

Consolidated profit and loss, cash and statistical statements for eleven companies

Prepared various reports for board meetings of executives

Reviewed and published yearly business plan plus quarterly updates for various levels of management

Forecasted yearly capital expenditures – reviewed monthly and quarterly

Management Associate Credit Analyst

United States Steel Corporation

September 2005 – December 2006

Applied cash payments received from customer

Contacted various customers to discuss payments of outstanding invoices over 15 days with follow up procedures on all items as they continue to be listed as past due

Worked with various internal departments to resolve outstanding claims on customer accounts

Reviewed customer financial statements for financial stability and assign corresponding line of credit

Met with various customers to discuss their financials and understand their needs and expectations from USS

Maintained close working relationship with Tube City/IMS to resolve out of balance situation

Offline Debt Settlement Supervisor

USBank Network Services

March 2002 – September 2005

Firstar Merger/Deconversion

Decreased write-offs by 75%

Supervised and trained a team of 7 employees

Developed and wrote procedure manuals for new employees

Participated and received above average standards for two external audits

Worked in conjunction with Settlement Helpline to provide a 24 hour turnaround time for customer inquires

Assisted reconcilement team in researching a Network error causing an out of balance to exist totaling $1 Million.

Aided analyst and conversion in merger of TYME/PULSE networks

Assisted dispute team in transition to new VISA Check Card adjustment processing center

Aided in development of Reconcilement Database

Streamlined compare process, decreasing turnaround time

Assisted in conversion of Settlement only Helpline database to corporate wide internet customer service system

Participated and received above average standards for SOXs 404 audit

Received Bravo Award

Customer Service Representative

USBank Network Services

February 2001 – March 2002

Worked with various financial institutions and back-end processors to correct and recover all money written off due to system out of balances

Visited several USBank clients to assist in training for adjustment processing and settlement procedures

Answered daily phone calls for various customer questions including but not limited to reporting and billing inquires

Assisted in set up and installation of new ATMs

Assisted conversion team with client sign up to various ATM and debit card networks

Aided in Firstar-USBank merger, supplying new reports, assisting with first time ATM balancing and general “new client” guidelines

Reconcilement Analyst

USBank Network Services

January 2000 – February 2001

Assisted Supervisor with training of team of six analysts and many temporary employees on reporting, appropriate audit trail procedures and several clerical functions within the area

Eliminated 24 manual processes by designing three Access databases

Received Excellence Award for training classes developed for both reconcilement and settlement areas

Successfully analyzed and balanced 10 interchange account programs on a daily basis – each program consisted of one DDA account and three GL accounts

Researched “problem” days across 35 interchange account programs on a regular basis

Monitored and balanced reporting for all interchanges for timely and accurate distribution of reports

Interacted with adjustment clerks, settlement supervisors, other reconcilement analysts and select clients on a daily basis

Played instrumental role in developing new procedures for the reconcilement area

Operations Analyst I

USBank Network Services

May – December 1999

Balanced internal reports to Visa Interchange totals on a daily basis

Moved adjustments to clients based on daily discrepancies bringing accounts into balance

Assisted co-workers and supervisors in identifying and resolving problem out of balances

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