Vandashell Jones

Case Manager - Caring Heart Residential Care

Houston, TX 77036

adpqqp@r.postjobfree.com

+1-832-***-****

Obtain a position in the Criminal Justice, Juvenile Justice, and/or Case Manager within the Mental Health field.

Willing to relocate: Anywhere

Work Experience

Case Manager

Caring Heart Residential Care Services - Richmond, TX Present

• Conduct interview with Executive Director as well as supervise 10 staff members. Assist in managing staff conduct, training and evaluation.

• Completed admission assessment and other evaluation based on the child's needs while in placement.

• Coordinate treatment by consulting and collaborating with referral source, teachers, school counselors, and other professionals involved with the client.

• Provide monitoring of facility specific to children’s plan of service and supervision needs as well as compliance with the physical home in accordance with Minimum Standards.

• Meet productivity expectations by maintaining assigned caseload and managing schedule to meet appropriate timeliness.

• Developed, reviewed, and updating of service plans for a child in care;

• Completed discharge or transfer summary for a child;

• Approved any restrictions that will be imposed on a child for more than seven days that have not been reviewed and approved by the treatment director or service planning team, and any monthly re- evaluations of restrictions that continue for more than 30 days;

• Filing and maintaining case history reports

• Act as child advocate

• Manage and provided intervention to aggressive behaviors

• Interviewing clients to assess their situational needs and determine which services and assistance are necessary for child in placement.

• Provide intake and assessment activities that will assist staff in determining which services are most appropriate for them in developing an individualized service/treatment plan.

• Developing a plan of action to improve the client’s well-being, plan regular follow-ups to assess progress and additional needs for child in placement. Reviewing and modifying plans as circumstances change for the individual.

• Supervise and provide support to children in placement and to staff members.

• Complete monthly Behavioral Reports and Monthly Case Manager Reports Disaster Case Manager

Endeavors - Houston, TX

July 2018 to March 2019

• Provide direct disaster client case management services including, but not limited to: rapport building, client intake and eligibility determination, assessment, individualized long-term recovery planning, disaster recovery information and referral, advocacy, case monitoring and aftercare services. Provide direct assistance as available.

• Maintain accurate and timely documentation in client files in compliance with agency policies and guidelines including: intake and assessment, service plans, case notes, quarterly review and revision of service plans and other documents as required by funding sources and agency policy. Participate in continuous quality review of client records for compliance with agency standards.

• Collaborate with other social service agencies to coordinate client services. Maintain accurate records of participation with eternal partners.

• Perform other duties as assigned.

Case Manager

Houston Serenity Child Placement Agency - Houston, TX September 2017 to July 2018

• Completed admission assessment or any other evaluation of a child for placement;

• Developed, reviewed, and updating of service plans for a child in care;

• Completed discharge or transfer summary for a child;

• Approved any restrictions that will be imposed on a child for more than seven days that have not been reviewed and approved by the treatment director or service planning team, and any monthly re- evaluations of restrictions that continue for more than 30 days;

• Approved any restrictions to communication and visitation with the child's family that are imposed on a child, but have not been reviewed and approved by the treatment director or service planning team, including monthly re-evaluations of restrictions that continue for more than 30 days; and

• Approved any restrictions to a particular room or building for more than 24 hours that are imposed on a child, but have not been reviewed and approved by the treatment director or service planning team. Direct Care Staff

Family Endeavor - El Paso, TX

October 2016 to December 2017

Deployed to El Paso, TX, worked with Unaccompanied Youths at campground in New Mexico. Provided direct care, accompanied youth to activities, assist with problem solving, escorting and school engagement. Deployed minimum of 21 days worked 14-hour shifts. Document and report all concerns and incidents relating to youth and unsafe issues to upper management and supervisor. Conduct head count, ensure youths had proper clothing and medical assistance as need. Supervisor

Richmond Supportive Living - Richmond, TX

January 2017 to July 2017

• Ensures active and efficient care, training, and support for individual's s in home living environment ensures the practice of appropriate Gentle Teaching techniques in all training and care activities in living and training environments.

• Ensure that the unit is maintained, safe and sanitary living environment for individuals ensure efficient operation of the unit through direct supervision of assigned staff and maintenance of daily documentation requirements serves as an active member of the interdisciplinary and multidisciplinary treatment team for unit/facility.

• Participates in the development of individuals' treatment plans, performs duties of the Management Supervisor when that staff member is absent. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency's obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location. Skilled and knowledge in (PMAB) A Program for the Prevention and Management of Aggressive Behavior among Young Offenders in a Custody Setting a unique approach to managing aggressive behaviors.

Group Home Social Worker

All Little Things Count - Alvin, TX

October 2016 to July 2017

• Worked with a variety of different patients to help them develop life skills until they are ready to live independently. Worked in setting helping people achieve their goals and change their direction in life.

• Supervises and assists the residents, maintain communication between the resident and law enforcement agencies, families, or community organizations open to update these parties of the status of the resident.

• Arrange social services for the resident when necessary.

• Monitoring the behavior of residents, especially in environments when the residents have had a troubled past. As a group home social worker, responsibilities also include helping and resolving disputes, search resident's property for dangerous items and in some cases, drug test the residents.

• Teach residents developmental skills for live independently in the future.

• Teach residents proper hygiene, meal preparation, taking medications, cleaning the home, going to work and other quality of life skills. Transport residents to and from appointments while residing in the home.

Lead Direct Care Professional

Devereux Advance Behavioral Health - League City, TX December 2010 to August 2016

• Responsibilities consist of monitoring the client's behaviors and activities always and relating appropriate information to other members of the Treatment Team.

• Participated as an integral member of the multidisciplinary treatment team and assisted in providing care and treatment that is appropriate to the ages and populations served. Documentations of client's daily detail report of clients' activities and behaviors. Lead Tech (Supervisor) supervised approximate five staff and 21 clients in a shift.

• Supervise client's behaviors ensure a safe and clean environment for clients and staff. Complete shift reports, document and complete incident reports and census. Work closely with RN, therapist and unit supervisors in deciding client treatment goals and behavior management program.

• Conducted some case management duties for example participated in program evaluation meetings, suggestions to revising behavior plans and target data sheets. Experienced and ability to establish rapport and work with at-risk youth and adults. Excellent communication skills verbally and written as well as the ability to work independently. Completed reports on clients' behaviors and treatment progress.

• Knowledge and experience with juveniles involved in the dynamics of sexual and domestic violence.

• Knowledge of Evidenced Based Practices and how it is utilized. Gate Attendant (Security)

Wolborg/ Michelson - Houston - Security, TX

November 2008 to February 2010

• Communicated professional and effectively with clients and staff. Meet guest and volunteers regularly.

• Monitored inside, outside of the shelter for unusual activities, collect, and store all donations, conducted fire drills. Enforced residential guidelines and provide general information to clients, guest and volunteers at the shelter.

Surveillance Officer

Whelan Security - Houston, TX

July 2008 to April 2009

• Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry.

• Obtains help by sounding alarms.

• Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers.

• Controls traffic by directing drivers.

• Completes reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures.

• Maintains environment by monitoring and setting building and equipment controls.

• Maintains organization's stability and reputation by complying with legal requirements.

• Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; evaluating new equipment and techniques.

Correctional Officer

North Carolina Correctional Inst. for Women - Raleigh, NC June 2006 to January 2008

• Assisted fellow officers in the restrain of violent and unruly inmates, monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.

• Implemented defensive tactics and physical restraints to maintain the safety and security of personnel and the public, safely transported inmates to and from work sites. Maintained records and logs of person- hours, materials and equipment used.

• Conducted internal security checks and distributed meals, continually monitored dormitories for inappropriate activity. Supervised the meal distribution and observed inmates during meals.

• Verified warrants, conducted searches and fingerprinted inmates, conducted pre-trip and post-trip equipment inspections of transport vehicles and equipment.

• Transport inmates to and from medical and dental appointments, funerals, work details and court hearings.

• Counseled juveniles on day-today reality-oriented problems.

• Apprehended escapees safely while following proper techniques. Prepared daily reports that included recommendations for further treatment strategies and diagnostic efforts.

• Supervise inmates during meals, visits, recreation, telephone calls and shower time in segregation unit, mental health and death row inmate's units. Monitor and operated Single cell control center, received property from incoming inmates, provided receipts and inspected items for contraband.

• Routinely review housing assignments and reassigned inmates when needed, informed inmates and visitors of rules, safety and security procedures and responsibilities. Maintain communications with all other areas of the facility always.

• Maintain daily logs of shift activity. Escort prisoners to court appearances in a timely fashion.

• Supervise the activities of adolescents in a residential setting. Enforced resident behavior management system and wrote incident reports for infractions. Employed de-escalation techniques, verbal commands and used physical and mechanical restraints to address unruly inmates.

• Maintained appropriate control, security and well-being of youth at all times. Maintained correct physical head count always. Attended regular trainings and maintained appropriate certifications. Education

BACHELOR OF SCIENCE IN CRIMINAL JUSTICE in CRIMINAL JUSTICE BSCJA/HS

January 2010 to May 2015

Skills

• Case Management

• Counseling

• Management

• Mental Health

• Microsoft Office

• problem solving

• Documentation

• Therapy

• Customer Service

• Behavior Management

• Security

• Disaster Recovery

• Surveillance

• Meal Preparation

• Crisis Intervention

• Law Enforcement

• Behavioral Health

• Computer Networking

• Developmental Disabilities Experience

• Child & Family Counseling

• Group Therapy

• Social Work

• Active Directory

• Microsoft Windows Server

• Crisis Management

• Mental Health Counseling

• Behavioral Therapy

• Program Development

• Cognitive Behavioral Therapy

• System Administration

• Autism Experience

• Addiction Counseling

• Data entry

• Interviewing

• Negotiation

Certifications and Licenses

Security Guard

CPR Certification

First Aid Certification

CPR Certification

First Aid Certification

Assessments

Customer Focus & Orientation — Proficient

July 2019

Responding to customer situations with sensitivity. Full results: Proficient

Customer Service Skills — Proficient

August 2018

Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: Proficient

Supervisory skills: Interpersonal skills — Familiar May 2021

Fostering a collaborative environment and conducting difficult conversations Full results: Familiar

Work style: Reliability — Proficient

July 2019

Measures a candidate's tendency to be dependable and come to work. Full results: Proficient

Work motivation — Proficient

April 2021

Level of motivation and discipline applied toward work Full results: Proficient

Mechanical skills: Monitoring — Completed

July 2019

Measures a candidate's ability to monitor machine indicators in order to ensure safe and appropriate operation.

Full results: Completed

Logic & critical thinking — Familiar

July 2019

Using logic to solve problems.

Full results: Familiar

Work style: Conscientiousness — Expert

April 2021

Tendency to be well-organized, rule-abiding, and hard-working Full results: Expert

Attention to detail — Familiar

April 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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