JOHNNA GREGG

adpqqn@r.postjobfree.com 484-***-****

https://www.linkedin.com/in/johnnagregg

EXPERIENCE

BLUETRITON BRANDS (FORMERLY KNOWN AS NESTLE WATERS) Customer Supply Chain Manager – January 2021 – Present

• Manage key systematic processes and tools to deliver reliable logistics and execution measured by fill rates, on time delivery, inventory levels to retail partners: BJs Wholesale ($164M) and Jetro Restaurant Depot ($95M)

• Connect End-to-End Supply Chains by translating and optimizing business objectives with customer initiatives/requests

• Collaborated with cross-functional teams to evaluate, implement, and improve upon current retail/supply chain practices

• Drive initiatives for all Supply Chain Customer Efficiency (EDI, GDS, VMI, Deductions, Order Smoothing, etc.)

• Challenge the status quo to improve customer satisfaction and create business opportunities with the customer NESTLE WATERS NORTH AMERICA (NWNA)

Customer Supply Chain Analyst – August 2019 – December 2020

• Spearheaded On-Time Ship performance programs for E-Commerce (Amazon, Fresh Direct) and Club (Costco, BJ’s) accounts

• Catalog/Inventory Management for Direct Fulfillment: inventory control and inventory program support o Launched Amazon Fresh Hub Shipment Program in 48 hours to support COVID - estimated $1MM in revenue

• Effectively redesigned/implemented a Costco Scorecard to improve delivery performance across all Costco regions

• Led E-Commerce fine reduction initiatives by managing weekly performance and dispute processes - $65K dispute reversals

• Tracked weekly Order Fill rates/On Time performance and conducted root cause analysis to identify key drivers

• Built collaborative relationships with internal stakeholders and customers to continue to drive supply chain efficiencies Logistics Leadership Development Program – July 2018 – July 2019

• Completed a Supply Chain curriculum which included project management, continuous improvement projects, executive engagements, and leadership training

• Responsible for the day-to-day planning and management of the allocation of resources (people, materials, and systems) to safely and cost effectively achieve performance KPIs

• Utilized a continuous improvement approach of servicing the customer efficiently by monitoring warehouse execution, Order Fill reporting, and Payload KPIs

• Warehouse Safety Strategy Project: improved JIT Warehouse execution by 15% since implementation

• Customer Facing/E-Commerce Department Support (March 2019 – July 2019) o Utilized customer reporting systems to research weekly supplier performance and compliance measures o Vendor Dispute Tracking - Successfully received $20k in Vendor fine reversals VOLVO CONSTRUCTION EQUIPMENT

Operations Communications Intern – September 2016 – August 2017

• Developed and implemented communication plans for a variety of company initiatives

• Facilitated focus groups to become well-versed with issues that matter most to front line employees

• Conducted event planning for conferences/events internally and externally for over 200 people Corporate Communications Intern – January 2016 – August 2016

• Supervised production of internal monthly corporate newsletter - Volvo CE News Americas

• Successfully increased publication views by 45% after change initiatives were implemented

• Improved employee engagement by boosting morale through events and relevant communication content EDUCATION

Penn State University

Bachelor of Science in Marketing, 2013 - 2017

TECHNICAL SKILLS

• Advanced experience with Microsoft Office (Word, Excel, and PowerPoint)

• Understanding of LEAN concepts

• Experience with Warehouse Management Systems (PWM and EWM)

• Proficient in business management software (SAP/BW) and Microsoft Power BI

Contact this candidate