SAGUN BHUJEL

Near jarir store, Olaya, Riyadh / C: +966********* / adpqpi@r.postjobfree.com

SUMMARY

I am a driven and motivated individual who has a strong desire to succeed and the ability to bring the best out in others. Over all 6 years a& 5 months of experience as restaurant supervisor, Captain, Waiter, Barista in areas such as Food and Beverage Service, Administration and Outlet Operation Performance management, budget preparation, general office management in coordination with Outlet Managers.

As a highly organized professional with Great sales skills and a can-do attitude, I can not only quickly become a key member of any team, but also make an immediate impact on a stores bottom line. In addition to this, I possess good management skills that enable me to coach, motivate and develop colleagues in every aspect of a business.

KEY SKILLS AND COMPETENCIES

Using my delegation skills to get the job done.

A proven track record in increasing sales.

Awareness of all Health & Safety, Fire, HACCP and Food Standards.

An eye for detail.

Staying calm and in control in busy periods.

Taking personal responsibility and accountability for own work.

Having a high level of drive and energy.

Continuously learning from experiences.

Physically fit and able to remain standing and walking around for long periods of time.

AREAS OF EXPERTISE

● Leading staff

● Motivating staff

● Cash handling

● Decision Making & Judgment

● Problem Solving

EDUCATION

BHM in Hotel Management & Catering Science

college for professional studies Kathmandu 2011 to 2014

ACHIEVEMENTS

● Employee in the Month of February 2017 at the Rosh rayhaan by Rotana

PROFFESIONAL AFFILIATIONS

Basic Food Hygiene, HACCP

First Aid and Fire Safety

Micros

TASTE(Upselling F&B Programme)

OJT

FBM

Handling Guest Complaints.

PROFFESIONAL EXPERIENCE

Head waiter- Restaurant Supervisor (All day dinning, Spectrum- spacality outlet)

Dec 2015 to present

Rosh Rayhaan by Rotana

1. Reporting to outlet manager

2. Anticipating and fulfilling the needs of in-house guests

3. Maintaining excellent service quality and on time delivery

4. Coaching and developing a team to deliver higher standards and LRA results.

5. Motivating the staff and improving cohesiveness as a team

6. Identifying and pursuing business opportunities

7. F&B requisition daily Basis to avoid expiry & Cost control.

8. Well co-ordination with culinary chefs

9. Managing shift in absence of superiors

10. Creating schedules to ensure adequate and efficient staffing at all times

11.. Up selling & maintain good revenue

12. Supervised the restaurant set up and mise-en-place, reservations and restaurant inventory.

13. Part of the Pre-opening team of Rosh rayhaan by Rotana.

14. Improved product and services to achieve a larger market share and retain regular guests of the restaurant

15. Developed guest handling skills

16. Ensure highest grooming and hygiene levels according to brand standards at a team level

17. Stayed up to date about local, national and international best practices/trends in food service, interior design, technology and entertainment in food and beverage industry

Waiter Captain, The Hub Lounge

Dalaila Boutique hotel, Kathmandu Nepal August 2013 to October 2015

1. Pre-opening

2. Anticipating and fulfilling the needs of in-house guests

3.to conducted daily briefing

3. Maintaining excellent service quality and on time delivery

4.insure entire buffet set up done and was held responsible for different buffet design and set up’s.

5. F&B requisition daily Basis to avoid expiry & Cost control.

6. Well co-ordination with culinary chefs

7. Handling section without complaints

8. Managing shift in absence of superiors

9. Upselling & maintain good revenue.

10. I was supposed to keep a track of guest CIS i.e. customer information system

Barista

Himalayan Ceanz Coffee

Kathmandu Nepal

July 2012 to January 2013

Reporting to the Manager

Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.

Handling section without complaints

Assisting in planning and executing quality control programs

Motivating the staff and improving cohesiveness as a team

Focus on guest service, cash chandelling, make sure working area is clean.

Hotel Annapurna Kathmandu, Nepal

HOT(Hotel Operationl Trainee) Feb 2011 to June 2011

Reporting to the Senior captain

Worked in Restaurant & In Room Dining

Anticipating and fulfilling the needs of in-house guests

Maintaining excellent service quality and on time delivery

Handling a section without complaints

Handling the minibar

PERSONAL INFORMATION

Passport No : 07600528

Father name : Prem bahadur Bhujel

Blood Group : A+ve

Nationality : Nepalese

Mobile :+966-*********

DOB :08th Janaury 1992

Email : adpqpi@r.postjobfree.com

LANGUAGE SKILLS

Language

Expert

Moderate

Beginner

English

Nepali

Hindi

Arabic

REFERENCE

Mr. Sabin Vishwambaran

Outlet manager

Rosh rayhaan by rotana, Riyadh

Email – adpqpi@r.postjobfree.com

Mr.Udaya Shrestha

Director of Human resources

Hotel de Annapurna

Email- adpqpi@r.postjobfree.com

Declaration:

The above details are true to my knowledge.

Place: Riyadh

Date: 12.02.2021 Signature

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