Ladinela Fontanilla
Experienced Housekeeper
Manila
******************@*****.***
Work Experience
Housekeeper
self employed
March 2019 to Present
Self-employed. Live out housekeeper. On call cleaning or housekeeping jobs. Attend to private homes when they need housekeeper to clean their house or property. Housekeeping Attendant
HC Consumer Finance Philippines - Metro Manila, PH August 2016 to November 2018
Duties & responsibilities include:
• Undertake daily cleaning and organizing of office premises eg; receptions, lobbies, hallways, workstations, boardrooms/meeting rooms, pantries, restrooms, stockrooms
• Complete work to the required standard of cleanliness and presentation
• Record work completed on daily worksheet in the manner directed
• Undertake additional tasks as directed by facilities manager eg; attend & assist to employees to put up equipments, prepare snacks/refreshments to guests
• Replenish all supplies in pantries and restrooms
• Identify and report all maintenance issues
• Maintain high standards of customer service when dealing with guests & employees
• Undertake additional cleaning duties in common areas as directed
• Unpack stock deliveries into storeroom as required
• Restock housekeeping supplies on a daily basis
Housekeeping Attendant
GM Lodge - Nueva Vizcaya
January 2013 to May 2015
Duties & responsibilities include:
• Undertake daily cleaning and servicing of guest rooms including making beds, cleaning bathroom area, vacuuming carpet etc
• Replenish all guest room supplies including bathroom amenities and tea/coffee items;
• Complete work to the required standard of cleanliness and presentation
• Meet set time frames for completion of all work
• Undertake additional cleaning duties in guest rooms as directed e.g. cleaning fridge, cleaning air- conditioner filters, cleaning stained carpet etc
• Replenish all guest supplies in room and bathroom
• Identify and report all maintenance issues in guest rooms
• Attend to requests from hotel guests for room servicing as priority
• Maintain high standards of customer service when dealing with guests
• Undertake additional cleaning duties in common areas as directed
• Undertake in house laundry requirements when required
• Restock housekeeping trolleys on a daily basis
Education
Bachelor's Degree in Computer Science in Computer Science Nueva Vizcaya State University - Bayombong
June 2000 to October 2003
Skills
• Cleaning technique
• Ability to perform tasks in efficient manner
• Ability to read, write, & follow instructions both in oral & written communication
• Initiative, team player, customer service
Languages
• English - Fluent
Awards
Outstanding Deportment Award
March 2019
Certifications and Licenses
TESDA Housekeeping NCII
March 2016 to Present
Occupational Health and Safety Procedures in the Workplace October 2018 to Present
Professionalism in the Workplace
October 2018 to Present
Teamwork in the Workplace
July 2018 to Present