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Executive Secretary Stewardess

Location:
Colombo, Sri Lanka
Posted:
December 24, 2021

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Resume:

SHIWANTHI KULATUNGA

SUMMARY OF WORK EXPERIENCE

Administrative and Human Resource Experience in the fields of Hotel, Tours & Travels, Fire Engineering & Safety and Pharmaceutical Industry

SKILLS PROFILE

1.Ability to work well under pressure

2.Able to gather information and implement them efficiently

3.Self-motivated and focused on immediate goals

4.Good team player and able to work individually

5.Considerable experience in secretarial and administrative fields

PRESENT EMPLOYEMENT

oADMINISTRATION CUM HR MANAGER, Red Alert Security Services, Sri Lanka (September 2019 to Present)

PREVIOUS EMPLOYMENT HISTORY

oADMINISTRATION EXECUTIVE CUM HR, S and B Global Services, Sri Lanka (Mother company in Melbourne, Australia (https://www.sansdesk.com.au/ ) (January 2019 to August 2019)

oHR CUM EXECUTIVE SECRETARY Diamonds Thudufushi Beach & Water Villas (November 2011 to April 2018) (https://www.planhotel.com/ )

Executing and updating SOP’s and other important document in the Resort

Handling Payroll and related work for salaries

Work Permit renewal deposit and refund

Handling all administration work and HR work

Providing assistance for Hotel operation absence of General Manager

New employee Work Permits / Preparing other necessary documents

Conducting interviews for new staff

Handling all requirements from the General Manger related administration office

Handling social media (TripAdvisor, FB, Instagram, Twitter)

Involved to communicate interdepartmental concerns and within the group

Looking after government inspection and the other requirements from government authorities

oHR ASSISTANT, Diamonds Thudufushi Beach & Water Villas (October 2008 to November 2011) (https://www.planhotel.com/ )

Hotel reservations and MAT transfers [Protel system and Windlodge system]

Independent corresponding [local and foreign]

Guest complaints and recommendations

Accommodation Invoices and Special invoices [Special Amenities]

Maintain staff personal files

Arranging flight and accommodation for the staff

Preparing and checking monthly attendance for the payroll

oHR ADMINISTRATOR, Al Fajer Medical Company Doha, QATAR (April 2004 to October 2007)

Independent corresponding [local and foreign]

Fax, telephone internet, computer literacy with good knowledge

Purchasing and banking work

Staff holidays and attendance preparing and involved with all requirements from the staff

And kind of General and Admin work

Ticketing and reservation

oCOORDINATING OFFICER, Bernard Tours & Travels, Sri Lanka (April 2002 to March 2004)

Dealing with all Front Office Activities

Handling telephone operation

Attending to Tele marketing & customer relations affairs

Attending to all reservations

Preparation of tours within the country

Handling of guest’s communication through e-mail and internet

Handling Accounting department

oMARKETING EXECUTIVE, Halchem Lanka Pvt. Ltd., Sri Lanka (June 2001 to June 2002)

A leading manufacturer of fire fighting equipment with clients in Sri Lanka and abroad

Dealing with all customers with regard to product promotion, servicing & maintenance of all firefighting equipment

Sales Promotion

Coordinating with the relevant customers for products, services offered

Following up of the offered that was offered

Carrying out of Periodical inspections

oTRAINEE STEWARDESS, Hilton hotel, Sri Lanka (August 1998 to January 1999)

Looked after food and beverage department

Serving food & drinks to the guests in the Lobby/Lounge

Preparing all beverage orders through micro computer

Quality presentation & be courteous with each and every guest and fellow colleagues

Handling telephone conversations.

EDUCATION

British MBA in HRM at IDM Colombo Campus offered by University of Gloucestershire (Its currently stopped due to COVID 19)

Diploma in Strategic Management and Leadership - EdExcel BTEC Post Graduate

Completed

Developing Strategic Management and Leadership Skills

Professional Development for Strategic Managers

Strategic Change Management

Creative and innovative Management

Corporate Communication Strategies

Strategic Human Resource Management

Strategic quality and system Management

Strategic planning

Managing Financial principles and techniques

Strategic supply chain management and logistics

HR training course in Maldives (Leadership Training)

Diploma in Computer Studies at DP Aid’s

Basic Travel Course in Qatar at Gulf Airline [ Under Saber System] in Qatar

Certificate Course in MS Office applications - at ITMIN

Certificate of Education (Ordinary and Advanced Levels) in High School Sri Lanka

Personal Information

Nationality - Sri Lankan

Driving license – Valid in Sri Lanka

Date of Birth – 9th March 1975

Marital Status - Married

Tel:- ++947********

E- mail – adpqb1@r.postjobfree.com

I hereby certify that the above information I true and correct to the best of my knowledge and belief. I would really appreciate if you acknowledge my application through personal interviews at your most convenient time.

Reference

José Pereira

General Manager

Diamonds Mequfi Beach Resort

P.O.BOX-14

Pemba, Mozambique

Mobile: +258-**-***-****

Email: adpqb1@r.postjobfree.com

David Posch

General Manager

Diamonds Dream of Africa

Casuarina Road, Malindi

Kenya, P O Box 68

Email: adpqb1@r.postjobfree.com

Giulio D' Alberto

General Manager

GHM Hotels

Email: adpqb1@r.postjobfree.com

28/3, Anura Mw. Talapathpitiya Road

Udhamulla Nugegoda

Sri Lanka

Tel: - +94-112-****** (Sri Lanka)

+94-711******

Skype: shiviiiii

Email:- adpqb1@r.postjobfree.com

adpqb1@r.postjobfree.com



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