General/assistant manager
Resume:
Summary
Skills
Experience
Dayna Haber
Panama City Florida
H: 850-***-****
************@*****.***
Focused store management professional versed in all aspects of running Burger King store, including opening and closing procedures, banking, merchandising and recruiting. Able to keep operations efficient, productive and on-track to consistently meet and exceed expectations. Sales expert with unparalleled communication and relationship-building abilities.
Employee supervision
Stock management
Training and mentoring
Budgeting
POS systems operations
Customer relations
Supervision and training
Cross-functional team management
Proficient in Excel and word
Schedule management
Customer retention
June 2015
to
January 2016
Burger King Goshen, New York
Crew Member
Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person. Drove sales and add-on purchases by promoting specific item options to customers. January 2016
to
November 2018
Burger King Goshen, New York
Shift Manager
Cross-trained in every store role to maximize operational knowledge. Enhanced operations and boosted efficiency through employee training and coaching, as well as creation of day-to-day work schedules and assignments. Helped employees operate productively and stay on task to meet business and customer needs.
Upheld company standards and compliance requirements for operations and cleanliness of all areas.
Mentored and supported new employees to maximize team performance. November 2018
to
Current
Burger King Goshen, New York
General Store Manager
Met budget targets by controlling expenses and eliminating wasteful behaviors. Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
Set and administered annual operating budget, consistently maintaining controls and preventing overage's.
Kept accounts current and funds deposited to keep on-site cash low. January 2010
to
Subway Clearwater, FL
Sandwich Artist
Education and Training
July 2012 Organized food preparation stations and replenished supplies to maximize efficiency. Completed efficient store opening and closing procedures each day to maintain preparedness for all customer needs.
Maintained clean, well-organized and properly sanitized front counter area to greet customers.
Delivered superior customer service focused on quality and meeting customer needs quickly and efficiently.
Monitored dining area and quickly cleaned up spills, reset tables and removed trash to keep area presentable and ready for use.
Maximized time by restocking counter supplies and condiment stations, cleaning windows and emptying trash cans during slow periods. Cleaned food preparation equipment, work areas and counters to maintain hygienic, sanitary establishment.
Washed and sanitized dishes after every use to protect customers. Worked with food service team members to handle every customer need and build brand loyalty.
August 2012
to
June 2015
Stay Home Mom Clearwater, FL
Stay Home Mom
July 2001 Bayshore High School Bradenton, FL
High School Diploma
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