Summary

Skills

Experience

Dayna Haber

Panama City Florida

H: 850-***-****

adpq9v@r.postjobfree.com

Focused store management professional versed in all aspects of running Burger King store, including opening and closing procedures, banking, merchandising and recruiting. Able to keep operations efficient, productive and on-track to consistently meet and exceed expectations. Sales expert with unparalleled communication and relationship-building abilities.

Employee supervision

Stock management

Training and mentoring

Budgeting

POS systems operations

Customer relations

Supervision and training

Cross-functional team management

Proficient in Excel and word

Schedule management

Customer retention

June 2015

to

January 2016

Burger King Goshen, New York

Crew Member

Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person. Drove sales and add-on purchases by promoting specific item options to customers. January 2016

to

November 2018

Burger King Goshen, New York

Shift Manager

Cross-trained in every store role to maximize operational knowledge. Enhanced operations and boosted efficiency through employee training and coaching, as well as creation of day-to-day work schedules and assignments. Helped employees operate productively and stay on task to meet business and customer needs.

Upheld company standards and compliance requirements for operations and cleanliness of all areas.

Mentored and supported new employees to maximize team performance. November 2018

to

Current

Burger King Goshen, New York

General Store Manager

Met budget targets by controlling expenses and eliminating wasteful behaviors. Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.

Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.

Set and administered annual operating budget, consistently maintaining controls and preventing overage's.

Kept accounts current and funds deposited to keep on-site cash low. January 2010

to

Subway Clearwater, FL

Sandwich Artist

Education and Training

July 2012 Organized food preparation stations and replenished supplies to maximize efficiency. Completed efficient store opening and closing procedures each day to maintain preparedness for all customer needs.

Maintained clean, well-organized and properly sanitized front counter area to greet customers.

Delivered superior customer service focused on quality and meeting customer needs quickly and efficiently.

Monitored dining area and quickly cleaned up spills, reset tables and removed trash to keep area presentable and ready for use.

Maximized time by restocking counter supplies and condiment stations, cleaning windows and emptying trash cans during slow periods. Cleaned food preparation equipment, work areas and counters to maintain hygienic, sanitary establishment.

Washed and sanitized dishes after every use to protect customers. Worked with food service team members to handle every customer need and build brand loyalty.

August 2012

to

June 2015

Stay Home Mom Clearwater, FL

Stay Home Mom

July 2001 Bayshore High School Bradenton, FL

High School Diploma

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