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Customer Service Representative

Location:
Taunton, MA
Posted:
December 27, 2021

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Resume:

** ***** ********

S. Attleboro, MA, *****

Tel: (401) 480- 4229

moesworld71@Maureen gmail.Andrews com

SKILLS

My skills include organization; team work; team management and projects; time management; making clear and concise instructions for others to follow; and maintaining a cohesive and friendly work environment. I enjoy being a supervisor but like to consider myself a member of the team. We are all here for one purpose. EXPERIENCE

Blount Fine Foods, Warren RI — Production Supervisor June 2020-Present

Responsible for:

● Overseeing all food preparation of soups and ensure that all the cooks are following the standard operating procedures.

● Supervise approximately eleven to twelve people on their daily schedule

● Train new employees on how to properly cut bags; weigh the product; and using the proper screens on the products to ensure that no foreign substances or plastic gets into the product.

● Ensure that all employees under me are following the standard operating procedure in the line with the USDA and FDA regulations.

● Make sure the food quality is met by having fresh food and fresh products. Certified in:

● Hazardous analysis critical control points

● CPR certified

F.E. Knight, Inc., (Castaldo) Franklin, MA — Production Manager 1994 - June 2020

Responsible for:

● All material on the floor; all material coming in and out of the door; the entire warehouse; and all personale.

● Supervised approximately ten to fifteen people on their daily schedule.

● Trained all new employees by showing them how to operate machinery and showing them how to pack all the products properly.

● Made sure all orders were done on time

● Did monthly inventory for the entire company

● Did the pulling of orders by verifying all the orders were correct before leaving the building

● Set up the company’s family picnic for all employees and their family members every year BayBank, North Attleboro, MA — Customer Service Representative 1992 - 1994

● Assisted customers with all banking needs, including transactions personal and business.

● General teller work, handling money.

Fairlawn Credit Union, Pawtucket, RI — Customer Service Representative in Visa Department 1988 - 1992

● Processed Visa accounts.

● Tracked operations of account members.

● Responsible for compiling credit reports.

● General teller work, handling money.

● Assisting individual customers and businesses with all banking needs. Ann & Hope, Seekonk, MA — Customer Service

1986 - 1988

● Responsible for handling money.

● Customer service.

EDUCATION

Bristol Community College, MA — G.E.D.

1989



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