WORK EXPERIENCE

Key Manager/Bartender/Server

Madison, WI - Madison, WI

November 2017 to June 2019

I give my customers my full attention as soon as they walk in our door. I always make sure that my customers are happy and have a great experience with my service and the food. I run at a quick pace to make sure my customers have great quality food that they expected. As a Key/Manager I make sure that the restaurant is ran smooth an accurately in FOH an BOH. I'm 100% committed to my work an customers.

Shift Leader

Hardee's - Madison, WI

May 2006 to November 2010

I would open an or close the restaurant when needed. I would do management work duties like inventory, ring-outs, delegating my crew putting my strongest people at areas that they are needed. I would handle customers concerns. I have had over 90% on my reviews. I would always make sure my customers leave full an happy at the same time. I have worked frontline, backline, drive-thru, I would work on days off if needed. EDUCATION

High school or equivalent in GED

Madison, WI - Madison, WI

October 2010 to May 2011

SKILLS

Bartending (2 years)

Busser (3 years)

Hostess (3 years)

Restaurant Server (3 years)

Waitress (3 years)

Flexible (10+ years)

HEATHER

VILLARREAL

Madison, WI

adpq9a@r.postjobfree.com

608-***-****

•

•

•

•

•

•

Team Leader (5 years)

Strong written an verbal communicator (10+ years)

pay strong attention to detail (10+ years)

quick learner (10+ years)

Waiter

Barback

Food Safety (10+ years)

Banquet Experience

Food Service (10+ years)

Restaurant Management (10+ years)

Shift Management (10+ years)

Guest Services (10+ years)

Upselling (10+ years)

Food Preparation (10+ years)

Kitchen Management Experience

Culinary Experience

Merchandising

POS (10+ years)

Food Production (10+ years)

Cooking (10+ years)

Catering (Less than 1 year)

Inventory Control (5 years)

Microsoft Word

Purchasing

Meal Preparation

Cleaning Experience (10+ years)

CERTIFICATIONS AND LICENSES

employee of the month

April 2018 to Present

Food Handler

ServSafe

November 2019 to November 2024

ASSESSMENTS

Food Safety — Highly Proficient

August 2019

Proper food handling, storage, and equipment use for preventing the spread of foodborne illness. Full results: Highly Proficient

•

•

•

•

•

•

•

•

•

•

•

•

•

•

•

•

•

•

•

•

•

•

•

•

•

•

Retail Cash Handling — Expert

August 2019

Calculating retail transactions and knowing cash drawer policies and procedures. Full results: Expert

Food Service: Customer Situations — Proficient

August 2020

Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting. Full results: Proficient

Management & Leadership Skills: Impact & Influence — Completed August 2019

Adapting leadership style to accomplish goals using rational or emotional appeal. Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

ADDITIONAL INFORMATION

I have over 15 years experience in customer service with nothing but the best reviews on my work

Contact this candidate