Pan American Agent Assistant
Resume:
JANIE L. DEAN
**** ****** ** ********, ** ***** adpq0m@r.postjobfree.com 504-***-****
QUALIFICATIONS AND CAPABILITIES
Highly organized with experience coordinating events, providing excellent customer service, and leadership
Committed to meeting deadlines and driven to present valuable, creative, successful, and professional work
Advanced knowledge of internet applications such as Microsoft Word, Excel, PowerPoint, and QuickBooks
Energetic and reliable individual with a strong work ethic who pays attention to detail EDUCATION Louisiana State University Baton Rouge, LA Masters of Arts in Teaching, Secondary Education: English May 2014-May 2015 Bachelor of Arts in English Literature, Business Administration Minor, Religious Studies Minor 2010-December 2013
National Society of Leadership and Success, Phi Sigma Theta Honor Society, Sigma Tau Delta English Honor Society, Dean’s list, Tuition Opportunity Program for Students (TOPS) Award Recipient CORE WORK EXPERIENCE
Triton Stone Group New Orleans, LA; Design Consultant August 2020- Present
Show, quote, and sell slabs of quartzite, marble, quartz, and granite as well as tile and plumbing to homeowners
Communicate with fabricators in regards to deliveries, project specifications, and product knowledge Personal Tutor New Orleans, LA; Tutor May 2013-Present
Tutor grammar school and high school students, primarily in English and Math Worldwide Express/ Unishippers New Orleans, LA; Account Manager February 2020 – August 2020
Onboarded new customers, maintained accounts, quoted and managed shipments, trained on the web program GBP Direct New Orleans, LA; Account Manager June 2018 – February 2020
Reached out to prospective customers through cold calling, visits, and social media to schedule an appointment
Constantly maintained current accounts by providing superior customer service
Provided price comparisons on office supplies and emphasized the benefits of using the company
Measured offices and produced 2D and 3D designs for office layouts to sell furniture Mount Carmel Academy New Orleans, LA; Teacher August 2015- May 2018
Taught Fall 2016-Spring 2018, 3 sections of ENG IV Honors and 2 sections of ENG IV Regulars
Coached Fall 2015-Spring 2018, varsity tennis team
Taught Fall 2015-Spring 2016, 3 sections of ENG II Honors and 2 sections of ENG IV Regulars Pan American Power Covington, LA; Receptionist (full time in summer, part time in school year) May 2011-May 2017
Answered phones, greeted customers, responded to emails, file paperwork, scheduled appointments Course Hero Baton Rouge, LA; Intern, Tutor February 2013-May 2016
Recruited participants, followed up to assess member satisfaction, and tutored students online Heads & Tails Seafood; Waitress, Schedule Manager January 2014-May 2014
Created the employee work schedule weekly, attended to tables, opening and closing duties Peer+Plus, LLC. Baton Rouge, LA; Tutor August 2012-May 2013
Assisted students with organization and study skill development tools Blake Friedmann Literary Agency London, UK; Paid Intern June 2013-August 2013
Read submissions from aspiring authors and provided reader reports to agents and receptionist duties The Black Sheep Baton Rouge, LA; Writer
Provided humorous, informational articles for the LSU Entertainment Newspaper February 2013- August 2013 Barnes &Noble LSU Baton Rouge, LA; Cashier May 2012-October 2012
Organized apparel and merchandise, attend regular staff meetings, assist managers, manage money COLLEGE AND COMMUNITY LEADERSHIP ROLES
Secretary, LSU Tennis Club August 2011-December 2013
Organized paperwork, assisted with finances, and attended the university recreation center planning meetings Communications Chair, Sigma Phi Lambda August 2012- August 2013
Prepared and sent out the monthly Newsletter: The Lamb Letter and coordinated with other committees JANIE L. DEAN
1908 Colony Rd
Metairie, LA 70003
adpq0m@r.postjobfree.com
References
Carly McDonald
Showroom Director and Manager at Triton Stone Group 6131 River Road
Harahan, LA 70123
Mary Lasseigne
Account Manager at GBP Direct
133 East Third Street
Kenner, LA 70065
Andrea Kurica
Level Leader at Mount Carmel Academy
7027 Milne Blvd
New Orleans, LA 70124
Sue Boudreau
Owner at Pan American Power
17640 Hard Hat Drive
Covington, LA 70435
Carolyn Haar
Moderator at Peer+Plus, LLC.
3631 S.Lakeshore Drive
Baton Rouge, LA 70808
Tom Whitcomb
Agent Assistant at Blake Friedmann Literary Agency First Floor Selous House
5-12 Mandela Street
London, UK NW1 ODU
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