A.CANDY COLLINS
CUSTOMER SERVICE REPRESENTATIVE
Seattle, WA
***************@*****.***
SUMMARY
Administrative professional with over 10 years experience in customer service, human resource department support, purchasing department support, and office management. Team player and experienced handling multiple projects. Experienced with Microsoft Office Suite and Epic software.
EDUCATION —
EXPERIENCE
Seattle Central Community College
Certificates:
Medical Front Office Training Program
HIV/AIDS
First Aid/CPR
Seattle Opportunity Industrial Center
GED
2015 - 2017
Call Center Representative • Renton, WA • Pacific Market Research
Conducted customer surveys FOR WHAT PURPOSE?
Need more details
2015
Volunteer • Burien, WA • Union Gospel Mission
Checked in visitors at front desk – what other duties?
Administered breathalyzer test to returning residents
Answered multi-line phone – how many lines?
2000 - 2007
Lead Teacher & Office Manager • Seattle, WA • McCloud’s Daycare & Learning Center
Supervised three employees
Processed accounts payable and receivables
Designed and implemented curriculum (what age range?)
KEY SKILLS —
COMMUNICATION
HIPAA
10-KEY
ICD-9 & CPT Codes Training
Payroll
AP/AR
Multi-line Phones
Records Management
[You delivered that big presentation to rave reviews.
Don’t be shy about it now! This is the place to show how well you work and play with others.]
***IS THERE ANYTHING YOU WOULD LIKE TO ADD HERE