adppzk@r.postjobfree.com Phone: 408-***-****

Experience Summary:

Over Fifteen years of IT experience, with storage and Backup Administrator using NetBackup 8.1, CommVault 11 SP16 at Rackspace. SAN Engineering, supporting servers and SAN storage at Datapipe, Stratify Inc. and IBM, as a Storage and System administrator, implemented, supported and tested on various OS including Windows, Linux, AIX, Solaris with applications like VERITAS, Oracle, DB2 UDB, SAP using IBM Total Storage products comprise of virtualization products like San Volume Controller (SVC) and VMware. Managed storage including NAS, DAS and iSCSI. Installed and configured NetApp, 3PAR, NEXSAN and Dell storage.

Profile:

Strong systems engineering background includes design, setup, configuration, programming, troubleshooting, systems backup, disaster recovery, data storage and documentation. Technical certifications include Oracle8i Certified Professional, (OCP), AIX, Excellent communication skills. Experienced working with development and test teams, engineers and vendors designing large systems comprised of 700+ servers.

Education:

Bachelor of Science in Electronics, Osmania University, Hyderabad, India.

Postgraduate in Electronics and Instrumentation, S K University, Anantapur, India.

Graduate Certificate in Computer Applications, Programming and Databases, National Institute of Industrial Engineering, Hyderabad, India.

Certifications:

Microsoft Certified Professional MCP.

Oracle Certified Professional – 8i Database Administrator.

Certified in AIX and MF COBOL.

Technical Skills:

OS: Server Operating Systems – Win2003, Win2008, Win2012 Win2016

Linux, Solaris and VMware ESXI 4.1,5.1,5.X, 6.X,7.x / VSphere client,

SAN: Brocade, Logic, Cisco, McData, APCON, EMULEX and QLogic HBA. DD6300

IBM ESS 800, DS4000, DS8000, FAStT 200, FAStT 500, IBM SAN Volume Controller (SVC).

SERVERS: IBM xSeries, pSeries Servers IBM Blades, HP Blades p class series 45, HP DL 380, 580, 740, 585, SUN Servers, HP Tru64.

Applications: SAP 4.6D, VERITAS Storage Foundation 4.1,

Database: DB2 UDB V7, MS SQLServer 2000, and Oracle 8i, 9i

Languages: SQL, PL/SQL, UNIX Shell Scripting,

GUI/Tools: IBM BLAST and DPAWS, SAN Surfer, IBM DSCLI, Win Runner 5.0, Apcon Intellizone

Experience:

RACKSPACE Backup Administrator 04/18 - Present

Around 700 servers Migrated from NetBackup to CommVault both auto install and Manual Install (Windows /Unix)

Upgraded agents, Added Schedules and Retention for the clients

Backup setup for Block level, File Level and VSA.

Contribute to the success of the team, prioritizing work based on the needs of our customers and the team

Resolve escalated customer backup and restore issues. Able to effectively work with and manage escalations with all other Rackspace departments

Troubleshooting of backup failures and issue resolution on multiple platforms with varied configurations

Perform emergency data restorations for server, file system and or databases upon customer request in a calm and controlled fashion while maintaining consistent, professional communication with the customer

Proactively look to improve and add efficiency to current processes and exercise judgment in the decision-making process in order to provide consistent FANATICAL customer service

Work on projects to further efficiency and/or effectiveness of the MBU function

Responsible for adhering to company security policies and procedures

Performed VMware Restores for LDP customers using CommVault

Performed File Level Restores daily for LDP customers using CommVault

Troubleshot failures and resolved them on timely manner

Generated reports for customers on daily and quarterly as requested

DATAPIPE Storage Administrator SAN JOSE 02/11 – 04/18

Environment: 3PAR, NetApp, Isilon, Nexsan, Windows, Linux, Solaris, VMWARE, Data Domain, Opscenter

Configured, Implemented and managed ongoing operations of servers at one time through SAN.

Managed availability, performance and configured programs installation of the systems.

Daily analysis of storage and backup infrastructure.

Backup monitoring and restoring of the systems.

Veritas NetBackup 7.5 to 8.1

Worked On an average 4000 tickets per year.

One day Installed NetBackup agent on 57 servers (Windows).

Around 400 Servers’ full system restores including snapshot, BMR and Block level Restores.

Received kudos from the clients and Managers.

Created luns for Windows servers and Zoning using brocade switches.

Trouble shot NetBackup Master and Media servers and fixing them on timely manner.

Configuring off-site backups and Preparing the tapes for off-site

Have IRM personal account to send tapes bi-weekly off-site and ordering for the restore requests

Created backup policies, schedules and Retention both on-site and off-site.

Regular maintenance of NetBackup Master, Media and Opscenter.

Fixed the backup failures and updated the customers through phone and ticketing system

File level restores performed whenever customers requested.

The ability to interface with cross-functional technology teams

Flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change

Ability to deal efficiently with difficult situations under pressure, such as restoring services

Strong decision-making skills

Share and provide training, troubleshooting, technical advice and direction to other members of the team

Determination of root cause of incidents (configuration vs. defect)

Adhere to E&Y and ITIL guidelines for Incident, Problem and Change Management

Ensures all work is carried out and documented in accordance with required standards, methods and procedures

Perform data restorations for server, file system and or databases upon customer request in a calm and controlled fashion while maintaining consistent communication with the customer

Participate in 24x7 on-call rotations for storage Backup support

Worked on NetBackup Opscenter for reports and EMC Data Domain DD6300

CISCO System Administrator. SAN JOSE 02/10 – 11/10

Installed and configured the Blade servers and Rack-Mount Servers.

Used Mprime and prime95 application extensively to collect the Power numbers for the same.

Found a defect on fan speed and system power increase while updating CIMC 1.0(1e) to 1.1.1.

Worked on System power measurements for C-Series Rack Mount Servers

C200, C210, C250, C460 and B-Series Blade Servers B250 and B440.

CISCO Analyst 02/09 – 08/09

Maintained the servers for Sales and business intelligence team.

Installed and configured windows 2003 servers for BI team in research environment.

Installed and restored OS using Disk Image (Used Norton Ghost).

Created users for BI team and assigned roles using Active directory.

Analyzed the network issues and fixed it.

Installed and configured SAN setup for the Development team.

Administered Cisco alliance dashboard to create users and prime data members.

Created and consolidated Alliance groups (120).

Developed WIKI pages for US Sales team for reports.

Used Business Objects 6.5 extensively to generate reports.

Stratify, Inc. Mountain view, CA 04/07 – 12/08

Position: Storage virtual Administrator

Environment : HP DL320 G5p, HP DL360 G5, HP DL380 G5, HP ML370 G5, HP DL580 G5, HP class p series 45, DELL P470,DELL PE 1950 R200, 2950, 2850,2600, SQL 2000, SQL 2005,HP PolyServe, ONTAP 7.2.1,7.2.2,7.2.3 and 7.2.4,Vfm 6.0, 6.01, 6.02 and 6.1.0, ASIS(NetApp DE duplication), inserv 2.2.1,2.2.2,2.2.3, mpio 1.0.1 and 1.07,Vmware ESX 3.5, windows 2003 standard, enterprise, office 2003 EE,Nexsan,qlogic, brocade 4500,dfs,cifs,pfs (poly serve file system),snap mirror, sis (Deduplication),snapshot, SnapVault,

Installed and configured NetApp storage, 3par, and dell and Nexsan SATA beast storage.

Created aggregates, volumes, cifs shares and assigned permissions on share.

Created and administered Zoning and configuration using QLogic and brocade switches.

Performed San boot and assigning luns and managing storage on daily basis.

Allocated resources and creating case initiation tickets for the clients which includes

terminal servers, taxonomy servers, extraction servers, Galileo servers, storage front end and backend.

Performed DE duplication using NetApp ASIS and saved around 43 % space in which saved lot of space and money.

Installed and configured windows 2003 EE with sp1 and sp2.

Installed virtual servers using ESX 3.5 windows 2003 EE on HP servers.

Created users and assigning roles using Active directory.

Created OU groups and assigned servers forward and reverse look up zones using AD.

Administered all users requests like changing passwords, releasing and unlocking the accounts.

Helped outlook express for email issues and archiving personal folders to desk top.

Managed and troubleshot network issues.

Updated patches, DST on servers including Symantec antivirus using SMS with time scheduled.

Backed up daily and weekly basis using VERITAS Net Backup.

Assigning storage on user’s request and following it up with process engineers and media team.

Scheduled auto support alerts to all IT groups using EG monitor tool and NetApp.

Used ops manger to check performance of NetApp filers on regular basis.

Used 3par performance tool to observe the daily performance.

Sent report to all team members about space information regularly.

Informed management about storage trend report so that we can plan accordingly to buy storage

Accordingly, this will give us an estimation of storage for future requirement.

On call support for 24X7 USA and India.

IBM San Jose SAN Engineer/System Administrator 2003 – 03/07

Environment: IBM xSeries servers, Sun ultra-10, Sun Fire V440, 280R Sun v480, pSeries p690, p550,

QLA2340, 2342, 2462, Emulex, 9800, 9802, 10000, 11000, 11002-M4, IBM blade, HP blade 25,30,35,40.

Apcon controller, IBM switches, F16, F32, and director switch, MC data switches, Cisco director switch,

IBM ESS 800, DS8000, DS8003, FAStT 200, 4300, 4600, SAN Volume Controller (SVC), Sun Solaris, Linux,

Red hat Linux, SUSE Linux, RED flag, Window’s, Window’s 2003, Window’s 2003 EE R2 32 bit and 64 bit OS.

Installed and troubleshot Servers and OS.

Helped setup complex infrastructure and setup test beds for global team for the testing environment

Installed and restored OS using Disk Image (Used Norton Ghost).

Monitoring and maintaining more than 800 servers.

Installed and tested SAN boot (Windows 2003, Linux, and Solaris) on IBM Total Storage products.

Administered SAN switches including Zoning and firmware upgrades.

Upgraded SVC firmware and Bios for various IBM servers.

Maintained and supported more than 3000 Fibre Channel (FC) connections using patch panel and Apcon controllers.

Maintained CEP records for the whole IBM STG group.

Updated patches regularly for all the severs (Windows, Solaris, Linux & AIX)

Installed and tested QLogic, Emulex and JNI HBA’s,

Executed Hardware Compatibility Test (HCT 12.1), RAID Device and Cluster Solution Certifications for Microsoft.

Configured and administered Apcon controllers using IntelliZone software

Performed multi vendor SAN Switch Interoperability testing using DS8K, DS4K, ESS 800 and SVC with Operating Systems Solaris, Windows, AIX and Linux.

Position: SAN Testing Engineer. 08/05 – 11/06 Environment: AIX 5L, Solaris 10, Linux Fedora core 3, Windows 2000, Windows 2003, VERITAS cluster Server 4.3, VERITAS Integrated Test Automation (VITA) 4.2,Microsoft cluster Server, SVC 2.1, 3.1 & 4.0, HCT 12.1 kit, Brocade F16/F32, Mc. Data spheron 4500/M12, Cisco, Apcon controller, Shell Scripting, Windows Batch Programming, IBM xSeries, HP tru64,VSS 2.1, ICAT 3.1,IBM CEP tool,FAStT 200, FAStT 700, Enterprise Storage Server ( ESS 800), DS 8000,DS 6000,QLA2340,QLA2342, EMULEX 9802, LP1050

Performed testing in various projects like HP Tru64 with SVC 2.1, SVC3.1,

Proof of Concept to perform efficient SAN Interoperability testing in a lights-out environment.

Performed VERITAS Storage Foundation for Windows 4.3 HA with DMP qualification (QLOGIC) test.

Maintained more than 400 servers in the lab. Extensively used Apcon controller.

Maintained servers and updated latest patches and antivirus updates. Maintained IBM CEP database.

Installed and configured IBM virtualization product San Volume Controller

Administered Brocade, McData and Cisco SAN switches.

Used extensively San surfer and HBA anyware tools to update bios and drivers for the QLogic and Emulex HBA's.

HP Tru64.

Created volumes and performed testing using IBM storage products FAStT, SVC, and DS 8000.

Performed stress test using IBM BLAST, error inject tests like node reset, switch reset and port block.

Test efficiency (integrated) test bed.

Setup all the servers Windows2000, Windows 2003, Solaris 4.1, and Fedora Core 3.

Performed testing efficiency using IBM storage FAStT, SVC.

Configured multi vendor switches Brocade F16/F32 and McData Spheron 4500 in interoperability mode.

Created luns from ESS 800, FAStT 200, DS8000 and SVC 3.1.

VSS (Volume Shadow copy Service)

Installed VSS 2.1 on windows 2003 server. Installed ICAT 3.1 on 2003 server. Configured svc 3.1.

Configured SVC setup according to the test requirement

Performed testing using single basic disk (vshadow), and multiple basic disks.

Performed testing with single Dynamic and multiple Dynamic disks in a spanned volume.

Performed configuration (ibmvcfg) list.

Performed configuration testing adding volume to configuration and removing volume from vss configuration.

Found defects and reported to IBM’s bug tracking system CMVC.

VERITAS Storage foundation (VSF)

Performed tests on VSF for Windows 4.3 HA with DMP qualification. (Microsoft Cluster Server and Veritas cluster Server 4.3) on Windows 2000 and Windows 2003.

Installed VSFW 4.3 on Windows 2000 and Windows 2003.Configured MSCS and VCS.

Configured public and private network connections.

Created SVC 4 node cluster and zoning for SVC storage and SVC host.

Performed sanity test like tested VEA GUI, Array discovery verification, Checked Import/Deport disk groups.

Verified short Duration (< 3 sec) and long duration (> 3 minutes) storage path failover.

Checked one storage path host boot-up test and configured two MSCS Groups.

Performed MSCS group transition test. Tested loss of one storage path and all storage paths on active node.

Verified Node reboot test and node panic test. Observed cluster bring up test.

Tested loss of public network connection for VCS and also conducted loss of one heartbeat and split-brain test.

Collected and verified system, test logs using vxexplorer tool on each server when the system is active.

IBM San Jose, CA 10/03 – 07/05

Position: DB Analyst.

Environment: SAP 4.6D, AIX 5L, Solaris 8.0, Windows 2000, Oracle 8.1.6, DB2 UDB 7.1, Web Sphere 5.0, Java 1.3.1, Shell scripting, SQL *PLUS, ESS, CCMS, ACTT, SQL Server 2000.Service pack 3

Responsible for setting up the SAP Federated backup solution with SAP, Oracle, DB2 UDB and SQL Server 2000 on ESS800. Also participated in SAP homogeneous system copy solution using IBM advanced Copy Services functions. Worked on two site Disaster Recovery solution using IBM Total Storage Servers and pSeries servers.

Installed and configured SAP 4.6D with Oracle, DB2 UDB and SQL Server 2000 on Solaris 8.0, AIX 5L and WIN2K servers respectively.

Setup the copy service Servers for ESS800 as Primary and secondary server for disaster recovery site.

Created and assigned the LUNs on source and target servers for Homogeneous System Copy.

Created user and groups with necessary parameters.

Written startup and stop scripts for SAP and brought the instance on target server after making all sanity checks.

Detached the database at the target site and attach database with different SID name and Instance name for SAP System Copy Solution.

Used SAP ACTT tool for consistency check on Federated System Backup project.

Responsible for Installation and testing of IBM Total Storage Monitor for SAP (ITMS), Script automation, edited and participated in making the Installation guide, Bug reporting and fixations on both 32 bit and 64 bit environment. ITMS collects all the performance data from the enterprise storage server and will show it in SAP CCMS alert monitor. Made about more than 100 test cases and written automation of scripts. Installed and configured Total Storage expert on windows 2000 server. Installed and configured ITMS host agent.

IBM San Jose, USA 03/03 – 10/03

Position: DB Analyst.

Environment: SAP 4.6D, AIX 5L, Solaris 5.8, Windows 2000, Oracle 8.1.6, db2udb 7.1, Web Sphere 5.0, Java 1.3.1, Shell scripting, SQL *PLUS, ESS, CCMS.

Responsible for analysis, design and development of Enterprise Remote Copy Management Facility (eRCMF) is intended as disaster recovery solution for Open Systems.

Installed and configured SAP 4.6D with Oracle database and DB2 UDB on AIX 5L

Setup the copy service Servers for Primary and Secondary sites. .

Data base Consistency check using SAP CCMS alert monitor.

Checked the performance of enterprise storage servers using alert monitor.

Checked the data consistency of the database before and after backup.

Installed and configured Oracle and Oracle Products on Windows NT and UNIX platforms actively involved in performance tuning.

Planned and implemented database Backup on development and production databases.

Recovered the database after crash. Performed point-in-time, cancel and time-based recoveries.

Used Log Miner to recover/undo previous transactions by reading the current log file and recover the point-of-transaction state.

Used SQL* Loader extensively to accomplish migration of the data.

Tilak Vedaraju adppzk@r.postjobfree.com Phone: 408-***-****

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