KASARLA RAJIREDDY

E-Mail: adppq7@r.postjobfree.com,

Cell : +91-891*******,829-***-****

H no:3-25/2 VILL chandlapur MANDL chinnakodur. SIDDIPET -502276

Customer Service /Customer Relationship Management / Retail Sales /Sme loans

Objective:

A strong determination, zeal and ambition to reach the zenith in the field of Customer Services & Banking Operations carrying alongside, the goals and objectives of the organization with merit.

Management Skills:

Effective with senior management; ability to see the big picture

Hands on banking professional with focus on profitability & customer service

Team Player

Excellent inter personal skills

Good communication skills

Ability to bond long lasting relationships with customers and colleagues

Executive Summary:

A competent banking of quality experience in Customer Services, Credit Risk Management & Sales with passion for building a career in Customer Service in the BFSI space.

Currently working with axisBank Ltd. as officer sales Adilabad Branch Banking Group & Assets

Be responsible for end to end customer service in the branch.

Sales

Proficiency Forte:

/ Strategic Planning

Planning & scheduling individual / team assignments to achieve the pre set goals within time adhering to quality & cost parameters alongside. Formulating long term/short term strategic plans to enhance business

Identifying, developing & implementing new initiatives for achieving profitability

Analyzing & reviewing the customer response / requirements and generating process for improving the customer experience & maintaining compliance

Compliance Management

Conducting & regulating audit, ensuring banking standards

Team Management

Monitoring & ensuring quality deliverables in the market

Professional Experience:

Hdfc bank Ltd

Iam started my career as a general insurance executive in hdfc bank ltd in siddipet am fulfill my target on monthly basis after six months they give opportunity as a branch sales executive

Siddipet Branch

Aug21 2019 to jan04 2021

Axis Bank Ltd

Officer sales (Retail branch banking)

Feb 04 2021 till now

Axis Bank also the largest private sector bank in india. Now I was working as a officer sales in Adilabad

MResponsibilities

To regulate audit aspects and ensure compliance of banking codes and standards

Sales include Saving \ Current Accounts opening, Gold, Fixed Deposits and third party products like Life Insurance, Mutual funds, SIP’s etc. .

To explain about all Banking products Home loans, Car loans, Mortgage Loans, Current Account OD facilities, Instant Credit Cards, Kisan Credit Cards,CBF files etc

To increase Trade Customers by opening new Trade Accounts generating fee to the branch

Achievements:

Successfully Achieved Highest Customer Satisfaction Rating for Siddipet branch

Appreciated with Performance Certificate by Product Team for Highest Gold Loan business.

Rewarded with Trophy from Zonal Head for Highest Current A/C Nos Sourcing in hdfc branch

Earned Higest Revenue in the Region

Appreciated with Performance Certificate by General Manager for general insurance BIG BOSS Contest

Professional Certifications

IAM SUCESSFUL IRDA CERTIFICATE

Iam successfully completed GENERAL INSURANCE Certification

EDUCATION:

QUALIFICATIONS

UNIVERSITY

COLLEGE/SCHOOL

% OF MARKS

GRADUATE

OSMANIA UNIVERSITY

SRK DEGREE COLLEGE

55%

2017

INTERMEDIATE

OSMANIA

MASTERS JR COLLEGE

71.2%

2013

SSC

SHISHUMANDHEER

SRI VIDYA RANYA AVASA VIDYALAYAM

75%

2010

IT Skills & Proficiency:

Operating Systems : Windows 2007/ Windows XP later versions

Application Packages : MS Office, Internet Applications & Tools

Banking Application : Finacle, Flex Cube,sashyam

Hobbies & Interests:

Listen Music

Chess

Personal Dossier:

Date of Birth : 26/05/1995

Marital Status : unmarried

Language Proficiency : English, Hindi & Telugu

Date:

Place:

KASARLA RAJIREDDY

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