Document Control Receptionist
Resume:
Irvine CA
adpppg@r.postjobfree.com
EDUCATION AND
TRAINING
Cypress High School, Cypress, CA
January 2018
SUMMARY
Knowledgeable and dedicated professional. Outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
SKILLS
EXPERIENCE
OPTICIAN
Pearle Vision Irvine, CA September 2020 - Current PROFESSIONAL ASSISTANT
Private Client Foothill Ranch, CA September 2020 - Current RECEPTIONIST
LARA ESPINOZA
• Quality control
• Managing inventory
• Project planning
• Fluent in Spanish
• Troubleshooting
• Document control
• Tech-savvy
• Data entry
• Report writing
• Excel proficiency
• Interpreting the results of eye examinations, using prescriptions written by Optometrists and Ophthalmologists.
• Advising patients on frame weights, materials, styles and colors.
• Preparing orders for glasses and contact lenses by checking prescriptions, lens thickness and other specifications.
• Making sure that orders for glasses and contact lenses have been processed accurately.
• Pretested patients prior to optometrist examinations, including pressures, visual acuities and autorefraction.
• Strengthened traceability, developing organization systems for contracts, records, reports and agendas.
• Monitored sales performance data, updating spreadsheets with information to assist review and analysis.
• Organized personal tasks to free up executive to handle professional matters.
LE
Seven Hills Orthodontics Henderson, NV February 2020 - August 2020 RECEPTIONIST
Rausch Physical Therapy Laguna Niguel, CA July 2019 - December 2019 LOAN ADVISOR
First Choice Student Loan Processing Irvine, CA August 2018 - June 2019 BARISTA
Starbucks Cypress, CA, - Henderson, NV January 2018 - August 2020 LANGUAGES
Spanish:
Full Professional
• Managed medical practice administrative needs to provide patient satisfaction.
• Checked patients in and out, verified insurance and collected co-pays to keep business administrative and financial records current.
• Prepared new charts, updated existing charts and managed records transfers between offices, Arranged documents for insurance claims.
• Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
• Managed master calendar and scheduled appointments based on optimal patient loads and clinician availability.
• Applied knowledge of medical terminology and insurance processes to support office administration productivity.
• Processed federal financial aid verifications.
• Accepted and processed account payments.
• Analyzed applicant financial and credit status
• Spent ample time with each applicant to break down complex information into terms that easy to understand.
• Recommended products based on solid understanding of individual customer needs and preferences.
• Collaborated with store manager to discuss future adjustments to increase sales and operational efficiency.
• Trained new employees in operational procedures and modeled duties for front and back house positions.
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