Shanta Norman-Simmons

*** ***** ****.; Houma,LA *0360; 985-***-**** 985-***-**** 985-***-****

adppov@r.postjobfree.com

Summary of Qualifications

More than 10 years of experience in Computer Network Engineering Technology.

More than 10 years of experience in Computer Repair, Network Infrastructure, and Hospital Information Systems.

More than 5 years of combined education and work experience in Forensic Investigations and Criminal Justice.

Excellent reputation with clients as a competent, knowledgeable, and helpful professional.

Honest, reliable, and productive.

Willing to travel and or relocate as deemed necessary.

Core Competencies

Strategic Planning In-service Training Desktop Repair Network Administration Budget Planning Equipment Ordering Client Needs Assessment Law Enforcement Training Crime Scene Investigations Medico legal Death Investigations Criminal Justice State and Federal Laws and Safety

Professional Experience

Blue Cliff College, Houma, LA. 2010-2011

Information Technology Professor (Temporary Position)

I was solely responsible for teaching the students of Blue Cliff College their course-specific Information Technology related hardware and software. My students consisted of HVAC (Heating, ventilaton & air conditioning) students, Medical Assistants,and Office Administrators. I was responsible for teaching the entire Microsoft Office Professional Suite. Which includes Word, Excel, Access, Outlook, Publisher, and IE. In addition t software, I was responsible for teaching my students hardware and electrical and networking components of a computer, a network, and all the related parts and connections.

Terrebonne Parish Coroner’s Office, Houma, LA. 2004-2009

Medico legal Forensic Investigator

LOPA (Louisiana Organ Procurement Association) with organ donations.

Provide Sexual Assault Examination Kits to SANE and assist with the examinations.

Become familiar with coping with grief, loss, and bereavement, and assist families as needed.

Complete all reports in a timely, professional, grammatFollow all state and federal laws, rules and guideline when processing a crime scene.

Follow all state and federal laws, rules and guidelines when processing the deceased.

Provide Mental Health assistance to families.

Assistically correct fashion.

Testify as needed in court cases as an expert witness.

Train office staff on new job specific technologies and computer equipment.

East Jefferson Medical Center, Metairie, LA 2002-2004

Network Engineer

Responsible for insuring proper maintenance of computer and network infrastructure for East Jefferson Medical Center.

Required to be able to learn the ins and outs of new networking and server software packages quickly and efficiently.

In charge of making sure that connectivity works for all users in their organization, and for making sure that data security for connections to the internet is properly handled.

Day to day scheduling and implementing routine maintenance tasks, and updating disaster prevention programs.

Responsible for ensuring that the network connectivity throughout East Jefferson Medical Center’s LAN/WAN infrastructure is on par with technical considerations at the network level of its hierarchy.

New Orleans Center for Clinical Research, New Orleans, LA 1999-2002

Director of Information Systems

Responsible for planning and coordinating the installation and upgradadtions of hardware and software, programming and systems design, and the implementation of computer networks in a medical research environment.

Responsible for cost-benefit and return on investment analyses in direct correlations with the goals of New Orleans Center for Clinical Research and the DePaul Hospital.

Developed requirements, budgets, and schedules for NOCCR’s information technology projects.

Required to stay abreast of the latest technology to ensure that NOCCR is competitive.

West Jefferson Medical Center, Marrero, LA 1998-2001

Desktop Technician/ Jr. Network Administrator

I performed analysis, testing and installing of computers and large hardware systems.

I connected PCs in a network and sets up peripheral equipment, hardware components and allied devices.

I was responsible for loading software programs/packages and utility applications, installs operating systems, establishing email accounts and IP addresses.

I responded to complaints and queries, provided technical advice, and solved hospital employees' technical problems by phone or in person.

I set up user accounts and permissions, and was single handedly responsible for training hospital staff for the use of new software.

Hooters In the French Quarter 20 09

Waitress-aka “Hooter Girl”

Friendly and polite to all customers

Maintained a personal cash system to provide customers with change.

Maintained a very good demeanor and many times overly friendly attitude.

Brought customers their food when the kitchen prepared it.

Cleaned their eating area before and after dining.

Keep the waitress area stocked with the things we needed to do our jobs.

Hooters was shut down because of a Rat infestation.

Outback Steakhouse Houma,LA

Hostess

Server

Education

Terrebonne High School Diploma 1996

Honor Graduate

Delgado Community College Associate of Science 2000

Honor Graduate 3.4 GPA Computer Network Engineering

Loyola University 3.7 GPA Bachelor of Science 2013

Honor Student Forensic Chemistry

Loyola University 3.7 GPA Bachelor of Arts and Humanities 2013

Honor Student Criminal Justice

Computer Skills

ERP Software

Adempiere, BlueErp, Compiere, Dolibarr, ERP5, ERPNext, Fedena, GNU Enterprise, Open ERP, WebERP

Accounting Software

Postbooks,Tryton, TurboCASH, Apache OFBiz,Microsoft Office Accounting, Microdoft Money, Microdoft Dynamics, Lawson Software

Word Processing and Office Suites Software

Ability Office, IBM Lotus Smart Suite, Word Perfect, Breadbox Office, Microsoft Office Suite, Microsoft Works, Symbian, Windows Mobile, Think Free, Android, and Blackberry Microsoft Power Point, Excel, Access, Apple Keynote, Corel Presentation, Prezi, and Photoshop

Database Management Systems

Microsoft Access, Microsoft Visual Foxpro, Microsoft SQL Server, My SQL, Navibase, Oracle, UniVerse, SQL Anywhere, Network Magic, Novell

Project Management Software

Milestones Professional, One Point Project, Plandora, Planner, Microsoft Office Project Server, Kyako Helpdest Software, HP Project and Portfolio Software, Xplanner, Polar Help Desk, World Desk, Live Time Support, School HelpDesk, WonderDesk

MAC, UNIX, DOS, LINUX, Windows, NOS, Andriod, Chromium, AS/400, LynxOS, Xenix, Windows CE, Xbox

Medicolegal Software

GRIP,WARP, Zyrion, ZeOmega, 3DeyeWitness, ScenePD, Smartdraw, Crime Analysis Software, MapScenes Systems, The CAD Zone for Crash and Crime Scenes, The Autopsy Forensic Browser, 3D Virtual Autopsy

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