•CINDY MUNIZ

adppok@r.postjobfree.com 602-***-**** 4950 N Alam School Rd 85256

•OBJECTIVE

•to obtain an office/clerical postion in which my customer service, bookeeping, personal, clerical amd general office skills will contribute to greater office efficiency and productivity

PROFESSIONAL SUMMARY

•Work well in high pressure enviroment

•Well organized and effcient

•skilled with computer systems ans software

•shipping and receiving experience

•experience with credit card and check machines

•trust worthy with money transactions

•excellent communication skills

•experienced with multiple phone lines

•cpr certified

•entry level medical knowledge

•entry level in day care enviroment

EDUCATION

anthem college-NA, Aug 2009

• MEDICAL ASSISTANCE

WORK EXPERIENCE

•Receptionist/front office, The Room Store Phoenix, Az-- January,2000- March 2004

•receive and process cash or credit payment

•greet persons who enter esstablishment, determined nature of visit and or escorted them to appropriate department

•transmitted inquiries to show rooms using, computer, mail facsimile machaine

•filed and maintained records

•received and recored payment from drivers

•asstisted customers with picking there furniture

•and any other dutys to gain experience with in the company

ENVIRONMENT SPECIALIST, GOOD SAMARITAN HOSPITAL Phoenix, Az June,1991-August,1991

•dust, mopped, vacumed,santitzed office cubicles

•disinfect and samitizws public restrooms

•kept towel despinser full

•filled toilet papers

•made sure all toilettries were fulled stocked

•empty trash cans and made sure to put new trsh bags in

• RECEPTIONIST/ASSISTANT, CULTURAL and ENVIROMENT OFFICE, Salt River Pima Maricopa indian community-August, 1991- January2000

•assisting supervisor with inter office dutys

•answered phones

•kepta record of staff members whereabouts and availability

•processed and prepared memos and correspondence

•filed and maintained records

•transmitted information facsimile and mail

•maintained and updated appointment calendars

• UNITED BLOOD SERVICES/VITALANT

•DONOR COORDINATOR,MAY-2016- JUNE,2020

• Brings compliance issues to the attention of management.

•Demonstratedexcellent communication skills in accordance with current customer service standards to represent a positive image for the company.

•Upheld donor, patient and employee confidentiality.

• Document donor records

•Maintainedcomplete and accurate records.

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• scheduling appoinments for donors

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•answering incoming phone calls and or transferred to appropeate personal

•Determinedthe eligibility of all prospective donors based upon the evaluation of the health history and physical findings.

• Accepts and defers donors appropriately based on applicable SOPs. Documentation

• Recruits and converts donors for automated procedures when applicable

•followedorganizational and departmental policies and procedures

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