Nancy Cordova
Administrative support, court clerk, Office Manager/Customer Service
Albuquerque, NM
************@*******.***
To obtain Administrative Assistant, where I can Maximize and build more Professionalism. And show my Skills and abilities that are necessary to perform the job in a satisfactory manner. Look forward to future advancement. Schooling if required. Work Experience
Office Manager/Administrative Assistant
Bentley & Associate s - Albuquerque, NM
September 2014 to May 2016
https://drive.google.com/file/d/1D0yl5f0WqNel0uD0L74hl0xRFQvj_sTC/view?usp=drivesdk Office Manager/Administrative Assistant
Deposits, Coordinate with Internal Department - Albuquerque, NM September 2014 to May 2015
Managed office, Handled customer accounts and updated transactions, Correspondence, Letters or Statements as required, Invoicing, Customer
service, Collections, Handled 5 Phone Lines. Maintained Account Summary and Report to HR on a daily basis, Balanced cash, Deposits, Coordinated with Internal Department to resolved matters, Reviewed performance data that included Sales Activity Reports. Kept track of Financial Expenses. Account Payable & Receivables/Customer Support
Parcel Delivery - Albuquerque, NM
September 2002 to January 2014
Handled payable & receivables and collection for 30 to 40 Accounts, Posted payments, Kept Collections up-to 30 days, Invoicing and Billing, Provided Customer service by phone up to 5 lines. Steady flow of incoming clients throughout the day. Trained Co-worker
Clerk
Chama Post Office - Chama, NM
May 2001 to August 2001
Sort & Deliver Mail, Prepare mail for Delivery, Front window customer service. Close out & Paperwork at end of Day.
Supervisor - Abby
Clerk 5
New Mexico Board of Pharmacy - Albuquerque, NM
March 1998 to November 1999
Issued Licenses & Correspondence, Verifed Licenses, Data Entry, Maintained Logs, Reviewed Applications, Assisted Applicants, Assembled Files, Prorated Licensure Fees, Communicated w/NABP, UNM College of Pharmacy & other States. Attended Board meetings, Prepared Forms, Reports and Letters, Reviewed continuing education hours, Produced information from Database as requested by drug Inspectors, Director, Board Members or other personnel, Replicated Lotus Notes, Access Internet Daily.
Supervisor - Sarah Greigo
Education
Some high school
Skills
CUSTOMER SERVICE (10+ years), CORRESPONDENCE (2 years), COLLECTIONS (10+ years), PAYMENTS
(10+ years), RECEIVABLES (10+ years), Excel (10+ years), Administrative Support (10+ years), Data Entry (10+ years), Executive Administrative (10+ years), Quickbooks (10+ years) Assessments
Indeed Assessments are tests that job seekers can use to demonstrate their knowledge and abilities. Customer Service Skills — Familiar
Oct 2018
Measures a candidate's skill in evaluating approaches to customer service & satisfaction. View my full results at: https://share.indeedassessments.com/share_assignment/5fo7vbjrjd-jajsm Email Skills — Familiar
Dec 2018
View my full results at: https://share.indeedassessments.com/share_assignment/ookheh9nx-9zfasp Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Professional Skills
. Word
. MS Excel, Legal Terminology
. Legal Court Filing
. Correspondence . Collect Bankruptcy Payments
. Data Entry . Prepare Files for Court Cases
. Phone - 7-Lines
. Typing - 40 wpm
. Accounts Payable & Receivables
. Customer Service
. Collections