Control Room Arabic
Resume:
Salim Hassan Mwalupa
Mombasa, Kenya
Phone: +254********* /+254*********.
Email: adppln@r.postjobfree.com
Nationality: Kenyan
DoB: 18.06.1978
Summary
I have 22 years’ experience in driving both locally and internationally and knowledge of driving most luxury vehicles. Have trained and worked with Human Resources Department and Front Office Department as well as a link/coordinator between Human Resources and other Hotel Departments I know how to make clients or costomers happy
Professional Experience:
Dec 2018 - to Date:
Van Driver - Mombasa Mombasa, Kenya.
Duties and Responsibilities :
Provide transportation to/from the airport or other distination, City tours, Game reserves or National Parks.
Provide directed transportation to VIP guests and other guests as directed by Concierge &/or Airport Management.or as requested by the clients.
Maintain cleanliness and maintenance of vehicle whilst under their responsibility.
Drive car in safe manner at all times, abiding by all road laws and ensuring a pleasant and secure travel experience for all guests. I report for duty with a professional appearance and dress to standards.
Maintain amicable and co-operative working relations with other departments in the Airports.
Professional Experience
Feb 2015 To 2018 Oct.
Marriott Marquis Doha City Center Hotel, Doha Qatar
Position. Valet Attendant- Front Office Department.
DUTIES AND RESPONSIBILITIES.
● Parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage during arrival and departure.
●Maintaining pleasant, friendly and professional demeanor with all guests, colleagues and clients.
●Acknowledging, greeting and welcoming guests to the location, using appropriate hotel protocols.
●Running at top speed to park and retrieve vehicles and driving slowly and cautiously.
●Assisting guests with bell service, luggage storage, directions, taxis, reservations, information about meeting rooms and/or amenities of the hotel facility and other inquiries as needed.
●Explaining parking rates and retrieval procedures to guests upon arrival.
●Able to read, write and speak clear English Language (Arabic basic)
●Give effective present information in one-on-one or small group situations to guests, clients and employees
Feb 2013 – To Feb 2015 Renaissance Doha City Center Hotel Doha, Qatar
Courtyard by Marriott Doha City Center
Marriott Executive Apartments Doha City Center.
Hotel Driver/Human Resources (Admin Assistant)– (For three properties)
Hotel Driver
●Provide transportation to/from the airport for hotel guests and other guests as directed by Concierge &/or Management.
●Provide directed transportation to hotel guests and other guests as directed by Concierge &/or Management.
●Maintain cleanliness and maintenance of vehicle whilst under their responsibility.
●Report all car maintenance issues to Parking manager immediately.
● Drive car in safe manner at all times, abiding by all road laws and ensuring a pleasant and secure travel experience for all guests.
●To report for duty with a professional appearance and dress to standards.
●To be able to operate all type of vehicles (Manual and regular transmission).
●Maintain amicable and co-operative working relations with other departments in the Hotel.
●Assist in fire alarms by fulfilling duties as outlined in the hotel fire response manual.
HR Admin Assistant.
DUTIES AND RESPONSIBILITIES
• Maintain databases appropriate to various records, reports and documents.
• Organize and manage all records and employee documents in an orderly manner.
• Prepare new folders and files, maintaining open and closed files.
• Create electronic files for any new or finished employees in the SharePoint.
• Process and scan files to be entered into SharePoint.
• Maintain and update confidential electronic employee database, performs data entry and retrieval tasks.
• Prepare correspondence, letters, forms, reports and documents as required for HR staff or employees.
• Respond to routine requests and entries.
• Retrieving employee related records and files as required.
• Back up for the HR Reception desk when needed periodically.
• Assist in Leave and Benefits area, and in the departure process when needed.
• Provide administrative and clerical support to the Manager, Human Resources and HR Officer when requested.
Performs other related tasks upon direction from the HR Officer or Manager, Human Resources.
● Filling private and confidential documents.
May 2010– Dec 2012 Tipper Haulers Transporters ( EA) Mombasa, Kenya
Truck Driver- DUTIES AND RESPONSIBILITIES.
●Transports safely stocks, items and products which may contain hazardous materials from one business location to another as directed by the head/s of the department
●Obeys traffic laws and established transportation procedures
●Checks safety and complete loadings and unloading of any transported materials, items, products
●Maintains the vehicles by inspecting vehicle supplies such as, gas, oil, water, tires, lights and brakes
●Informs superiors of any mechanical problems
●Adheres to the company tracking system / GPS Tracking System whenever available
● Reports delays, accidents, or other traffic and transportation situations to Line Manager
●Ensures that all vehicle documents are valid and inside the vehicle including own driving licenses
● Performs other duties and responsibilities
Aug 2008 – 2009 TRANSGUARD,EMIRATES GROUP SECURITY LLC Dubai Airport Free Zone,
Dubai, UAE
Security Supervisor
•Monitoring and authorizing entrance and departure of employees.
•Maintaining the duty/attendance brochure.
• Assisting any customer query.
•Participates in fire evacuation drill
•Monitoring the CCTV, Access Control Panel as well as the Fire Panel.
•Resolving any security related issue under my jurisdiction.
•Act as a link between Transguard Group and Emirates Hotel and Resort Management.
•Enforcing the Emirates Hotel and Resort Security Procedures.
•Security Surveillance.
•Inspecting and adjusting security system.
•Updating Security Control room in case of any suspicious movement in the store.
•Assisting any customer query.
•Participates in fire evacuation drill.
•Maintain the security and safety of premises and facilities.
Education
1994– 1997 Kwale high School
“O” level High School Certificate.
1985-1993 Jaffery Primary School – Kenya
Kenya Certificate of Primary School
Skills: Organizational skills
Risk management
Problem-solving and dispute resolution techniques
Performance monitoring and management
Computer Skills
Trainings: Unik Driving School-Kenya/ Doha Qatar D/L
Dubai Police Training-UAE, Dubai
First Aid responder-UAE
Fire Fighting Course-UAE
Customer Care skills-UAE/Qatar
Computer Packages
Refridgeration and Airconditioning
Hobbies and Interest:
Travelling,
Playing and watching football,
Reading, Movies.
Listening to music.
Languages:
Swahili – nativel
English – Fluent, Read,Write, Speak
Arabic – Basic, Read,Write,Speak
Reference
Abdulmajid J. Wanje
Emerge Enterprises Ltd
Director
Sonia Marie Imasdounian
Human Resources Specialist
Qatar Airways. Doha, Qatar
Michelle Telfer
Human Resources Director
Al Jadaff Marriott Hotels
Dubai UAE
Contact this candidate