Jared Walsh

Kapolei, HI

817-***-****

adppev@r.postjobfree.com

Professional Summary & Job Objective

Experienced Project & Warranty Manager with advanced technical skills, customer focus, teamwork, mechanical aptitudes, deadline orientation, and time management. Seeking a career in an industry in which I can use my skills and experience to be a valued member of the team to help meet company goals.

Professional Skills & Certifications

OSHA Certified Problem-Solving Skills

Project Management Collaboration Skills

Customer Service Time Management Skills

Microsoft Office Proficiency Organizational Skills

Professional Experience

HK Construction - Project Manager July 2021-Present

Travel to multiple houses around Oahu for daily site inspections to meet with foreman, inspectors, subcontractors and homeowners

Main point of contact for homeowners for all aspects of site construction

Responsible for quality control, safety and OSHA compliance of all assigned projects

Coordinate material deliveries with subcontractors and homeowners

Create and send out work orders and purchase orders

Complete and update required paperwork including daily logs, site photos, Gantt charts, RFIs and job site checklists

Utilize Builder Trend software

Communicate regularly with company owner to update on project progress

Participate in meetings with other departments to discuss project timelines, distribute tasks and resolve any issues that could result in delays

Antares Homes - Warranty Manager August 2016-July 2021

Documented, validated, and resolved warranty claims

Responsible for servicing 12 different neighborhoods in a 50-mile radius

Project management of over 50 homes simultaneously for repairs and remodels

Communicated regularly with customers providing detailed, personalized, friendly & polite customer service to ensure customer satisfaction

Remained courteous and calm at all times, even during moments of intense customer displeasure

Analyzed root causes of warranty claims and identified methods to reduce claims

Supervised and solved issues for remodels and repairs for work including roof damage and leaks, plumbing leaks and system repairs, HVAC systems, brick repair, countertop removal and repair, various flooring, landscape/drainage, drywall, trim carpentry and framing repairs

Worked with subcontractors to schedule and solve problems

Used BuildPro, Excel, and Word to schedule and generate reports

Trained and supervised to manage several new home construction projects

Village Homes - Warranty Manager May 2014-November 2015

Documented, validated, and resolved warranty claims

Communicated with customers providing detailed, personalized, friendly & polite customer service to ensure customer satisfaction

Remained courteous and calm at all times, even during moments of intense customer displeasure

Analyzed root causes of warranty claims and identified methods to reduce claims

Project management of over 40 homes simultaneously for repairs and remodels

Supervised and solved issues for remodels and repairs for work including roof damage and leaks, plumbing leaks and system repairs, HVAC systems, brick repair, countertop removal and repair, various flooring, landscape/drainage, drywall, trim carpentry and framing repairs

Comanche Peak Nuclear Power Plant - FME Monitor March 2014 – April 2014

Temporary position during plant outage

Granted unescorted access to nuclear power plant

Established and maintained applicable logs used in a FME zone

Monitored work activities

Helped refine the computer input system used for better efficiency

Corrected FME problems and notified the maintenance or work supervision about any unresolved problems

Educated workers on proper FME practices

Toppers Pizza

General Manager December 2012-May 2013

Promoted from Assistant Manager after 4 months

After 4 months as General Manager, the store had its first profitable month

Created a local marketing campaign that was adopted corporate-wide throughout the country

Scheduled employees and food deliveries to minimize labor and food costs

Inventory control to maximize profits and efficiency

Trained new employees

Managed payroll

Made food, cleaned store, organized food and goods storage

Managed high-volume of customers’ orders to complete in the fastest and most efficient manner

Customer service to provide the best experience to customers and solve any problems they might have by going above and beyond to make them happy

High utilization of Microsoft Excel and Word

Assistant Manager August 2012-December 2012

Assisted in opening the first store in Texas as an unknown franchise

Assisted with marketing campaign to establish business in the area

Education

Bachelor’s Degree - Business Administration Graduated May 2011

University of Texas at Dallas, Richardson, TX

References and letter of recommendation available upon request.

Contact this candidate