ANNETTE COHEN Greenville, SC

adppcy@r.postjobfree.com

H 864-***-**** M 864-***-****

Dependable and accomplished professional seeking a position in a professional environment, where there is a need to help others. History of successful interaction and leadership within a diverse group; comfortable and effective with professionals at all levels.

EXPERIENCE

Goodwill Industries of the Upstate/Midlands South Carolina 01/2020 – present

Human Resources Assistant

Provide support to Human Resource and Mission team members.

Operate the front desk and phones.

Support in administration activities.

Work closely with the HR Team on projects and initiatives.

Manage online records.

Medbridge Healthcare 02/2005-08/2016

Administrative assistant

Confer with customers by telephone or in person to provide information about benefits and equipment.

Ensure that appropriate changes were made to resolve customers’ problems.

Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

Schedule appointments and maintain and update appointment calendars.

File and maintain records.

Operate telephone to answer, screen, or forward calls, providing information, taking messages or scheduling appointments.

GREENVILLE HOSPITAL SYSTEM 2/01/84 - 01/05

Physician Practice Specialist, Patient Care Technician & Blood Gas Technician

Maintain medical records, technical library or correspondence files.

Operate office equipment such as voice mail messaging systems, and use word processing, spreadsheet or other software applications to prepare reports, invoices, financial statement, letters, case histories, or medical records.

Greet visitors, ascertain purpose of visit and direct them to appropriate staff.

Schedule and confirm patient diagnostic appointments, surgeries or medical consultations.

Coordinate communication between patients, family members, medical staff, administrative staff or regulatory agencies.

Interview patients or their representatives to identify problems relating to care.

Maintain knowledge of community services and resources available to patients.

Analyze laboratory specimens to detect abnormalities or other problems.

Test biological specimens to gather information about patient conditions.

Enter patient or treatment data into computers.

Operate laboratory equipment to analyze medical samples.

EDUCATION

Masters in Human Resources /Clemson University, Clemson, South Carolina

Respiratory Technician / Greenville Technical College, Greenville, South Carolina

BS in Biology, Minor in Chemistry/Benedict College, Columbia, South Carolina

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