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Administrative Assistant Customer Service

Location:
San Antonio, TX
Posted:
December 20, 2021

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Resume:

KABIRU LAWAL

832-***-**** adppbw@r.postjobfree.com

EDUCATION

Lamar University, Beaumont, TX May 2022

Master of Science in Management Information Systems

Olabisi Onabanjo University, Ago-Iwoye, Nigeria July 2007

Bachelor of Science in Computer Science

Osun State College of Education, Ilesa, Nigeria December 2000

Associate of Science in Computer and Physics

CERTIFICATIONS

AWS Solution Architect Associate AWS SAA 2 November 2023

TECHNICAL SKILLS

Microsoft Word, Excel, PowerPoint, Tableau, SAP-S4HANA, Salesforce, SAS, AWS, Data Visualization, ATD, QMSI and Linux, SQL, Python

RELEVANT EXPERIENCES

United Health Group, San Antonio, TX June 2021- Present

Technician

Dispense medications following state and federal regulations and company policies and procedures

Process, pack, and ship outgoing pharmacy orders, ensuring drug, related supplies, and patient collateral (education materials) are included

Perform drug/supply ordering and inventory/warehouse duties, including proper storage of drugs and supplies and appropriate refrigeration of perishable product

Monitor and adjust/calibrate pharmacy equipment, and fill dispensing unit using ATD and QMSI software

Rex Computer, San Antonio, TX October 2020 - February 2021

IT Service & Cloud Support Technician

Determined business development opportunities and implemented effective strategy for client acquisition

Management of Systems, Installation of Computer Systems, PC maintenance, and software installation implemented, developed, and tested installation and updated file servers, print servers, and application servers in all departments

Cloud architecture and solution, engaged and managed vendor support

Rajpot, Inc USA, San Antonio, TX April 2015 - September 2020

Administrative Assistant/Customer Service

Multitasked effectively to handle administrative, operational and customer issues for multiple upcoming events; monitored aircrafts and provided flight crews with timely updates to parameter changes

Managed wide variety of customer service and administrative tasks to resolve customer issues

Handled management of communication to executives by taking and making telephone calls, reviewing, and prioritizing mail and composing and typing correspondence



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