Personal Assistant Customer Service Human resource Talent sourcing
Resume:
Jay Mikah De Jesus
Blk.* lot.** phase II kinnari Carmona estates, Lantic, Cavite C:094********
******************@*****.***
Professional Summary:
I am bubbly, highly motivated, hardworking and versatileperson who achieves results in every role and can cope calmly and effectively in all situations.
I’m seeking a position to build upon my experience from my first position with respect to HumanResources where I provided efficient customer service to clients.
My career goal is to assume a role at a company that will allow me to develop myself further.
I’m constantly setting myself high standards to excel at and this is demonstrated throughout my CV by always meeting and exceeding management expectations, as well as showing willingness to develop myself further and take on new responsibilities.
Education:
Polytechnic University of the Philippines 2015-2019
(Business Administration Major in Human Resources)
St. Francis National High School 2011-2015
San Francisco Biñan, Laguna
Skills:
Exceptional communication skill
MS Windows proficient
Fluent speaking/reading/writing in Tagalog, Visaya and English.
Self-motivated and reliable
Ability to develop and train work force, build relationship, utilize skills of work force most appropriately
Trustworthy and loyal
Ability to prioritize/manage workload and keep calm under pressure in a fast-paced environment
PC literate in MS Office, Word, Outlook, Excel etc.
Keen for self-development and training to take on further responsibilities and grow within a business.
Work History:
CUSTOMER SERVICE REPRESENTATIVE AT MAJOREL JUNE 2021- PRESENT
Taking inbound/outbound calls/ handling emails.
Assisting team leader/ Side barging with colleagues and sending report to supervisor
Consistent in passing CSAT and CPI
TA STAFF AT CONCRETE STONE CORPORATION SEPTEMBER 2020 - MARCH 2021
Filing 201 file.
Personal assistant to employees & relations Hr Manager - making calls.
Taking inbound/outbound calls/ handling emails.
Cascading of policies on site.
Conducting 10 Initial Interview a day.
Making daily and weekly reports.
Making minutes of the meeting.
Making HR graphic designs for HR templates.
Assisting IT department in email construction and cover letter for presentations.
HR STAFF AT TECHNOCRETE TRADING MAY-JANUARY 2020
Filing 201 file.
Personal assistant to employees & relations Hr Manager - making calls.
Taking inbound/outbound calls/ handling emails.
Checking results of examination.
Conducting Initial Interview.
Making Contracts of Contractual Employees and ensuring that it is up to date.
Making presentations for Company Policy and Construction Occupational Safety and Health Training.
Making forms for the company- acknowledgement, expense, daily allowances etc.
Assisting Accounting head- making vouchers, employee allowances, and payments.
checking the warehouse and monitoring the tools and materials.
Requesting Tools and Materials for each department.
Time keeping- manually checking day by day basis.
INTERN (HR ADMIN & PA) AT COCA-COLA FEMSA PHIL. MAY-AUGUST 2018
Filing 201 file.
Personal assistant to Employees & relations head manager - making calls, scheduling eventsetc.
Maintaining company records & general admin.
Involvement in recruitment - sourcing potential new employees etc.
Handling emails/taking inbound calls/outbound calls.
Processing the new applicants documentation.
Checking results of applicants examination.
Conducting telephone interviews.
Attending and coordinating organizational events.
Printing the evaluation surveys for the organization.
INTERN AT KLASSIK MIDORI CORPORATION APRIL-MAY 2017
Maintaining company records & general admin.
Taking inbound/making outbound calls to prospective clients.
Printing of literature & brochures of the company’s products.
Payroll involvement, paying employee salaries.
Resolving email enquiries.
Accomplishments/ Seminars:
"Personality development: Empowering yourself towards excellence"
“Gearing Up for a corporate journey”
''Introduction to HR and fundamentals of learning & development''
"Employee relations - a relationship for keeps"
"Compensation designing: Trends and issues"
"Innovative recruitment to gain competitve advantages"
"Teambuilding - Time for building a good future'"
"E-Commerce Risks and Transactional issues"
References:
Gary Javier Service Manager PIAGGIO ape (Car Trading ) Dasmariñas, Cavite
Arlene Doloroso, HR Manager at Technocrete Trading, Carmona, Cavite
Jonalyn Cadoy, Admin Associate at Technocrete Trading, Carmona, Cavite
Aileen Ilag-Ilag, TA Officer at Concrete Stone Corporation, Makati City
I hereby certify that the above information is true and correct based on my knowledge:
Jay Mikah De Jesus
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