Nicole M. Tuten

*/**/****

**** ******** ** **

Lilburn, Ga 30047

470-***-****

adpp5y@r.postjobfree.com

O B J E C T I V E S

To help customers/ members plan for their financial future E D U C A T I O N

Ashford University, Major: Business Administration/ Minor: Finance College of DuPage, Glen Ellyn, IL. 1 years of general study. Community High School, West Chicago, IL. HS Diploma E X P E R I E N C E

Universal Banker-Craft Bank

2020-present

Duties/ Responsibilities: balance a teller drawer; handle deposits and withdrawals for customers; cross-sell products and services; complete transfers, cashier’s checks, balance vault; scan checks; and open accounts (Checking, Savings, CD’s, IRA’s, Money Markets). I order debit cards and checks for customers. I process credit card applications for the customer (consumer and commercial). I process stop payments and assist with unauthorized ACH/debits on customer accounts (consumer and commercial). I reset customers for consumer as well as commercial online banking (Banno and Treasury Management); and set up customers for up for consumer as well as commercial banking (Banno and Treasury Management) online banking. I assist customer with online bill pay

(consumer and commercial). I assist with deposit operations duties as needed. I Nicole M. Tuten

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install scanners at customer sites and set customers up on Smart Pay Manager and Smart Pay Business. I assist with approving mRDC and RDC deposits (consumer and commercial). I train and assist new as well as existing employees on the various JHA products. I archive documents into synergy (Drivers License, Business documents, etc). I order supplies for the branch and assist executive management in various assigned tasks. I assist with various audits for the bank. I assist with branch alarm testing. I assist with creating policies and procedures for the bank. I have been recognized for my responsible capacity and as such am to open/ close the branch. I have keys, codes, and combinations to the branch. Loan Operations Associate-The Piedmont Bank

2015-2020

Duties/ Responsibilities: perform file maintenance reports, pipeline reports, perform pre-booking on the loans that come in daily, perform a technical exception report (every two weeks), add/ remove technical exceptions from the Sage Works program daily, process the mail daily, file paperwork daily, help with scanning booked loans, put together the meeting paperwork for the Directors/ Officer Loan Committee’s twice a week (which includes uploading the reports to Adobe, Leap Files, complete minutes of the loan packages), assist with Board Reports, I was to open/close the branch. I was given keys and codes to the branch.

Personal Financial Specialist-Georgia’s Own Credit Union 2011 – 2015

Duties/ Responsibilities: balance a teller drawer; handle deposits and withdrawals for member; cross-sell products and services; complete transfers, cashier’s checks, cash advances, and upload reports; balance vault; order cash; balance ATM; scan checks; open accounts (Checking, Savings, CD’s, IRA’s, Money Markets); reset members for online banking; set up members for online banking; let members in their safe deposit box; and process service center transactions. I process loan applications for a variety of loans (car, boat, RV, motorcycle, personal loans, etc). I have been recognized for my responsible capacity and as such am to open/ close the branch. I have keys, codes, and combinations to the branch.

Nicole M. Tuten

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Teller & Personal Banker-State Bank Of Illinois

2007-2011

Duties/Responsibilities: balance a teller drawer, handle deposits & withdrawals for customers, cross-sell products and services, travelers checks, cashier’s checks, transfers, money orders, cash advances, upload reports, balance vault, order cash, balance atm, scan checks, open accounts, let customers in their safe deposit box. I was to open/ close the branch. I was given keys, codes, and combos to the branch.

Sales Associate- New York & Company

2005-2007

Duties/ Responsibilities: clean and organize the sales floor, meet sales goals, process transactions, change signs, process shipment. Nicole M. Tuten

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S K I L L S:

Cash handling experience for more than 5 years

Intermediate in MS Excel and MS Word

Can handle multiple tasks simultaneously with excellent results ACT Certified

Nicole M. Tuten

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R E F E R E N C E S :

1. Daniel Tuten: 404-***-****, Years Known 15 years, Relationship: Father-In-Law 2. Michael Apa: (773) 617- 1317, Years Known 17 years, Relationship: Friend 3. Earl Obront: 404-***-****, Years Known 7 years, Relationship: Friend/former co-worker