Office Manager Customer Service

Heidi Camble

***** * **** *******, ******** Park, KS 66212

913-***-**** *****.*******@*****.***

CAREER OBJECTIVE

Seeking a challenging career with an organization that provides opportunity to capitalize on my technical skills and abilities; while expanding my knowledge and experience in the medical field.

SKILLS AND QUALIFICATIONS

In-Depth Knowledge of Administrative Task and Procedure

Extensive Customer Service Experience

Strong Problem-Solving Skills, Attention to Detail

Outstanding Organizational, Multi-Tasking and Management Skills

Accounts Payable & Receivable

Member of ASRT, American Society of Radiologic Technologists

Registered with the ARRT, American Registry of Radiologic Technologists

Trained in Phlebotomy

Excellent Bedside Manner

Staff Training and Development

WORK EXPERIENCE

Office Manager Sleep Apnea Solutions 2018- Present

Hire, Train and Supervise Employees.

Oversee Daily Administrative Operations and Patient Appointments.

Managed Clinic Debut. Coordinated Construction. Procured Equipment. Furnished the Office.

Deliver Presentations at Physicians’ Offices to Obtain Referrals and Develop Clientele.

Preform Patient X-Rays. Assist with Exams and Adjustments. Chart Patient EMRs.

Schedule All Patient Appointments and Handle the Office Calendar.

Responsible for Credentialing of Providers.

Handle All Medical Claims. Post Insurance and Patient Payments. Process Appeals.

Process Payroll. Customer Invoicing. Handle All Billing Issues/Questions.

Manage Inventory. Purchase Medical and Office Supplies.

Record AP/AR in QuickBooks. Manage Clinic’s Financial Affairs.

Practice Manager Renew Sleep Solutions 2017- 2018

Handled Consultations. Preformed Patient X-Rays. Assisted with Exams. Charted Patient Appointments

Hired, Trained and Supervised Employees. Managed Inventory and Financial Operations.

Give Presentations on Clinic Services to Generate New Business.

Office Manager Freedom Healthcare 2013- 2017

Opened Three Satellite Clinics Since 2014. Furnished New Offices with Necessary Medical Equipment.

Managed Three of Five Clinics. Supervised Employees. Oversaw Daily Administrative Operations.

In Charge of All Financial Transactions. Used QuickBooks for AP/AR.

Radiologic Technologist Freedom Healthcare 2012-2013

Captured and Processed Diagnostic X-Rays. Ran C-Arm and Ultrasound Machines for Image Guidance Injections.

Prepped Patients for Procedures. Educated New Patients on Injections and Physical Therapy.

Verified Insurance Benefits for Patients. Coordinated Scheduling. Maintained EMRs.

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