Hotel Manager Executive Housekeeper
Resume:
ADORITA AURE COBERO
PROJECT *, QUEZON CITY
Email: adpoz1@r.postjobfree.com
adpoz1@r.postjobfree.com
Cellphone::+63-922*******
CAREER OBJECTIVES
Secure a responsible career opportunity to utilize my training and skills, while making a significant contribution to the success of the company. SKILLS AND ABILITIES
Knowledge in Computer: Opera, Fidelio, Hotsos, MC (Material Control) and Micros System. As well as Software MS Word, Powerpoint, Excel and Data Entry. Internet and Email. Excellent customer /guest service skill.
EMPLOYMENT EXPERIENCE
Sofitel Philippine Plaza
CCP Complex Roxas Boulevard Pasay City
June 2, 2008 – Present
Laundry Supervisor
MAIN DUTIES:
● Ensures adhere by all Laundry & Valet associates to all policies and procedure department.
● Facilitates effective communication within the department and with other operating department.
● Handles and attend to all complaints to address guest concern in the least possible time
● Train staff within the area of responsibility.
● Take corrective action on employee’s infraction as the need arises.
● Ensures that quality standard are met pertaining to guest garments and hotel uniforms and linen.
● Check for compliance to department grooming standard.
● Update knowledge on hotel emergency procedure.
RESPONSIBILIES:
● Prepare work schedule and handle performance evaluation of staff.
● Supervise and monitor smooth and efficient flow of work in Laundry & Valet Department.
● Reports, take action and recommends solution to problem relative to hotel linens and uniforms
● Inform Laundry Manager or Department Head regarding chemical detergent and other supplies status for evaluation.
● Report defective and malfunctioning equipment to Laundry Manager or Executive Housekeeper.
● Responsible for preparing production report, summarize and finalized before end of the month.
● Responsible in monitoring and inventory of laundry chemicals and supplies. Sofitel Philippine Plaza
CCP Complex Roxas Boulevard Pasay City
June 2, 2008 – July 5, 2015
Communication Cashier Clerk / Laundry Coordinator
MAIN DUTIES:
● Adheres to all policies and procedures of the department.
● Communicates immediately with other sections of the department the work requirements needed.
● Complies with all guest request.
● Observes courtesy in dealing with guest
● Responsible in communication, cashiering and administrative work. RESPONSIBILITIES:
● Handles all requirements by other department by all communication properly relayed to all assigned section of laundry.
● Follow up and double check all communication requirements by other department.
● Handling guest calls and other concerns.
● Promptly recorded all calls for laundry pick up and deliveries.
● Relieved as Guest Laundry Checker Marker and Valet Runner as need arises.
● Properly secured and filled all cashier documents.
● Prepares voucher and ensure correct posting of charges.
● Submit daily terminal report including the complimentary account and guest revenue to the accounting department.
● Remits all cash payments to the Front Office Department. RESPONSIBILITIES:
● Prepare work schedule and handle performance evaluation of staff.
● Supervise and monitor smooth and efficient flow of work in Laundry & Valet Department.
● Reports, take action and recommends solution to problem relative to hotel linens and uniforms
● Inform Laundry Manager or Department Head regarding chemical detergent and other supplies status for evaluation.
● Report defective and malfunctioning equipment to Laundry Manager or Executive Housekeeper.
● Responsible for preparing production report, summarize and finalized before end of the month.
● Responsible in monitoring and inventory of laundry chemicals and supplies. Sofitel Philippine Plaza
CCP Complex Roxas Boulevard Pasay City
Laundry Attendant (Casual PMS Agency)
November 30 2007- June 1, 2008
Relieves as Guest Laundry Checker Marker, Valet Runner, Washer, Flatwork Operator, Steam Presser and Towel Folder.
Sofitel Philippine Plaza
CCP Complex Roxas Boulevard Pasay City
Public Attendant Coordinator (Agency)
July 1, 2007- November 30, 2007
DUTIES & RESPONSIBILITIES:
● Prepare public attendant work schedule and assigned in their respective section
● Conduct briefing and training
● Handles inventory of chemicals and monitoring supplies
● Supervise and check the cleanliness of the area assigned to the Public Attendant.
● Give them assign task in cleaning the area.
OTHER WORK EXPERIENCE
Lamesa Grill Restaurant Lasa Manila Restaurant
POS Cashier Management Trainee
June 3,2006- June 10, 2007 November 11, 2005 – June 1, 2006 LA Sizzling Café Iceberg’s Restaurant
Store Supervisor Restaurant Supervisor
December 15, 2003- October 12, 2005 February 2000- Dec. 14, 2003 Dimsum N’ Dumpling Pizza Inn
Store Supervisor Cashier/Waitress/Receptionist
August 1997- February 2000 July 1996- July 1997
Inter-Island Travel and TourLuk Yuen Restaurant
Reservation Officer Management Trainee
August 1995 – January 1996 June 1994-July 1995
EDUCATIONAL BACKGROUND:
College: Siena College Quezon City
Del Monte Ave. Quezon City
Bachelor of Science in Hotel & Restaurant Management High School: Quezon City Academy
1144 Edsa Quezon City
Secondary Education
PERSONAL DATA
Nickname: Ritz
Place of Birth: GSIS Hospital Quezon City
Height: 5’2 ft.
Religion: Roman Catholic
Nationality: Filipino
CHARACTER REFERENCE
Ms. Maria Garcia
Hotel Manager
Novotel Manila Araneta Center
Mr. Regenal Arahan
Laundry Manager
Ms. Glenda Peralta
Asst. Executive Housekeeper
Sofitel Philippine Plaza
I hereby certify that the above information is true and correct to the best of my knowledge and belief.
Applicant’s Signature
Contact this candidate