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Front Office Desk

Location:
Pietermaritzburg, KwaZulu-Natal, South Africa
Posted:
December 19, 2021

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Resume:

NOKUBONGA SANELE NKANDI

**** ***** ******** ****, *******, Pietermaritzburg ·

Cell: 065*******

Email: adpowl@r.postjobfree.com

Dedicated, prompt, fast paced and friendly Hospitality Management hotelier with good hands in using computers, phones and office equipment. Strong understanding of the industry. EXPERIENCE

12-08-2021 – TO DATE

FRONT OFFICE ATTENDANT: SELBORNE GOLF ESTATE HOTEL AND SPA

Switchboard Operation.

Attending to hotel and estate guests.

Welcoming arriving guests.

Checking and out of guests.

Deal with billing, payments and generating invoices.

Charging of guests bills with online agencies.

Filling and all administrative work.

Create bookings for guests.

02-11-2020 – 08-01-2021

CHEF: HILTON HOTEL DURBAN

Prepared dishes from the A la carte menu and buffet selection for the night. 2

Cold kitchen: Baking, chopping and preparation of assorted fruits, cheeses and meats for cold selection and salads.

Hot kitchen: Prepared hot meals and dished up on the buffet section for guests. 30-09-2019 – 06-12-2019

WAITRESS: ANEW HILTON HOTEL

Take down customer’s orders, serve and attend to the guests needs.

Lay down correct cutlery up to the standard.

Create a hospitable environment.

Maintain the cleanliness of the restaurant space. 03-06-2019 – 28-06-2019

FRONT OFFICE ATTENDANT: ONOMO HOTEL DURBAN

Switchboard Operation.

Attending to hotel and estate guests.

Welcoming arriving guests.

Checking and out of guests.

Deal with billing, payments and generating invoices.

Charging of guests bills with online agencies.

Filling and all administrative work.

Create bookings for guests.

29-04-2019 – 31-05-2019

HOUSEKEEPER: ONOMO HOTEL DURBAN

Sanitation level of hotel kept high.

Room amenities restocked.

Distribute linen, towels and room supplies.

Kept public areas of the hotel clean

EDUCATION

APRIL 2020

HIGHER CERTIFICATE IN HOSPITALITY MANAGEMENT: INTERNATIONAL HOTEL SCHOOL

JANUARY 2019

NSC DIPLOMA CERTIFICATE: THORNHILL CHRISTIAN COLLEGE Subjects: IsiZulu (FAL), English (HOME), Mathematical Literacy, History, Geography, Business Studies and Life Orientation.

3

SKILLS

• Multitasking

• Organizational skills

• Communication

• Interpersonal skills

• Ability to work under pressure

• Planning skills

• Professionalism

• Customer service

• Leadership skills

4

REFERENCES

Mr Jacques Slabbert

039-***-****

General Manager

Selborne Golf Estate Hotel and Spa

Miss Candice Meyer

031-***-****

Learning and Development Manager

Hilton Hotel Durban

Mr Brenton Pillay

033-***-****

Assistant General Manager

Anew Hotel Hilton

Miss Happiness Ngwane

031-***-****

Executive Housekeeper

ONOMO Hotel Durban

Miss Lindie Lotriet

031-***-****

Front office supervisor

ONOMO Hotel Durban

5

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