Ca 2 Medical Assistant

Julie A. Hepner

**** ***** ** #**, ****** Heights, CA 95621

Experience 916-***-**** adpol1@r.postjobfree.com

Medical Assistant/Health Aide, Action Supportive Care Services 8/21 - Present

• Provide 1:1 care to 10 year-old student throughout the school day

• Monitor student’s wellbeing and physical safety

• Escort student throughout campus, transporting his backpack and school materials

• Assist student at the cafeteria, restroom and while at recess

• Chart student’s daily progress and communicate with teacher and parents Receptionist, Reliable Home Improvements, Citrus Heights, CA 4/14 - 6/20

• Provided excellent customer service to phone and walk-in customers as well as vendors; averaging 200 inbound out and outbound calls per day

• Maintained overall calendar and scheduled appointments for 20+ employees, communicated all changes with both customers and contractors as needed

• Recorded data entry – including sales, product prices, and product inventory

• Collaborated with the marketing team to perform cold/warm calls to customers

• Monitored deliveries and notified production team upon arrival

• Assisted owners, sales and marketing teams with their daily duties Telemarketer, Quality First Home Improvement, Citrus Heights, CA 7/10 - 4/14

• Top sales producer for 17 home improvement products, specializing in Orchard Supply Hardware, Walmart, and Home Advisor customers

• Made out bound calls to secure future customers, averaged 300 calls a day

• Assisted sales representatives with information on potential sales

• Completed loss prevention phone calls to secure future business Caregiver, Piha Family, Citrus Heights, CA 5/10 - 7/19

• Provided personal care for elderly couple in their home

• Monitored and completed regular documentation of vital signs and behavior

• Administered medication and documented files

• Prepared meals and feedings via feeding tube

Additional Experience

Caregiver, E&M Enterprises, Orangevale, CA 2/09 - 6/09 Mental Health Worker, American River Behavioral Health Center, Carmichael, CA 7/08 - 1/09 Dietary Aid, Morrison Foods, Oroville, CA 6/07 - 6/08 Caregiver, In-home Health Support Services, Butte County, CA 6/05 - 6/07 Clinical Service Specialist, Alliance Community Care, San Jose, CA 11/99 - 12/02 Education

Medical Assistant Program, Carrington College, Citrus Heights, CA 8/09 - 6/10 Dean’s List (3.9 GPA)

Certification

Adult, Child and Infant CPR/AED, ProCPR Exp: 8/16/23

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