Jillian Muhs

Buffalo, NY *****

adpoiq@r.postjobfree.com

+1-716-***-****

Authorized to work in the US for any employer Work Experience

Cleaning Specialist

Csi - Buffalo, NY

May 2019 to October 2021

• Trained in industrial cleaning

• Maintained commercial buildings

• Swept, dusted, mopped, and shined offices, properties and buildings

Machine Operator

General Motors - Lockport, NY October 2020 to February 2021

I was in charge of inspecting plastic radiator tanks for any flaws as well as using robotic arms to adhere metal clips. I also stacked them in plastic crates according to the serial number on each part. Then moved them to another area to be picked up and taken to another department to be put in the warehouse

Machine Handle/ clean room inspecting medical supplies

NISSHA MEDICAL TECHNOLOGIES - Buffalo, NY December 2015 to July 2020

Press helper assisting the operator with setup and operating the printing presses as well as cleaning the press and work areas/ worked in the clean room inspecting plastic medical supplies and sorting them according to orders also assembling filters for orders

Point Caller

Unity Asset Management LLC - Buffalo, NY July 2016 to February 2017

Outbound point calling also answered the phones when potential clients called in to pay off their debts or setup payment plans

Line Cook

Frank’s sunny italy - Buffalo, NY June 2008 to September 2014

Cooked and prepared orders on the line also prepped food for the following day I also had light housekeeping duties

Customer Service Representative

Rush card - Buffalo, NY July 2004 to January 2010

Inbound calls accounts payable..collecting information from potential customers for prepaid debit cards also troubleshooting customer complaints and issues with their credit card accounts. Point calling

Education

High school diploma in General Studies

Riverside High School - Buffalo, NY

September 1993 to June 1999 Skills

• Assembly

• Machining

• Manufacturing

• Packaging

• Warehouse Experience • Materials Handling

• Quality Assurance

• Order Picking

• Quality Inspection

• Blueprint Reading

• Quality Control

• Order Picker

• Plastics Injection Molding • Pallet jack

• Food service

• Customer service

Assessments

Call center customer service — Proficient

October 2021

Demonstrating customer service skills in a call center setting Full results: Proficient

Work style: Reliability — Expert

October 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Expert

Warehouse associate — Proficient

September 2021

Assesses the tendencies that are important for success in warehouse roles Full results: Proficient

Numerical reasoning skills — Proficient

October 2021

Quickly and accurately performing basic mathematical operations, recognizing numerical sequences, and interpreting graphs

Full results: Proficient

Customer service — Proficient

October 2021

Identifying and resolving common customer issues Full results: Proficient

Customer focus & orientation — Familiar

October 2021

Responding to customer situations with sensitivity Full results: Familiar

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